MEGA app not working? crashes or has problems?

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52 User reports:
App has problems
 User reports 52

⚠️ Most reported problems ⚠️
Not working
39.3%

Login
26.8%

Crashes
12.5%

Connection
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MEGA Problems 🔥

- Storage limit drops to 15 GB after 30 days

- Accounts are being deleted and blocked if storage limit is exceeded

- Latest update prevents mobile devices from uploading files

- App crashes when going to the transfers screen

📋 4 Reported Issues:

P
Pete Wilson 2024-06-15

Hello: I have used the MEGA Cloud Storage app successfully on my iPhone SE 2020 for years. I haven’t had any issues at all with MEGA until just recently. For some reason PDF documents no longer open within MEGA, but they open without any issues within the Files app on my iPhone. How can I fix this? For reference, my iPhone’s iOS and all of its apps are updated to the latest versions.

K
Kevin C 2022-11-05

App freezing after a few seconds of loading when open.

D
Delino Rijssen 2022-08-31

When I click on a video on my phone it crashes and everything freezes. It started when my storage was approaching about 60%. Not sure if it's a coincidence.

J
Jordan Munster 2022-04-22

once i open the app and i click on something, it just freezes. once it freezes, it makes my whole phone freeze…

Showing 1-4 of 4 reported issues:

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Common MEGA Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MEGA iPhone Issues and Solutions

  2. MEGA Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: android@mega.nz

Website: 🌍 Visit MEGA Website

Privacy Policy: https://mega.nz/privacy

Developer: Mega Ltd




‼️ Outages Happening Right Now

  • May 27, 2025, 07:34 PM

    a user from Cheboksary, Russia reported problems with MEGA : Not working

  • May 15, 2025, 11:15 PM

    a user from Obninsk, Russia reported problems with MEGA : Account

  • May 15, 2025, 06:22 PM

    a user from Frankfurt am Main, Germany reported problems with MEGA : Connection

  • May 11, 2025, 12:49 PM

    a user from Lyon, France reported problems with MEGA : Login

  • Mar 18, 2025, 11:03 AM

    a user from Samara, Russia reported problems with MEGA : Login

  • Mar 13, 2025, 04:13 PM

    a user from Libourne, France reported problems with MEGA : Login

  • Mar 06, 2025, 08:15 AM

    a user from Bastia, France reported problems with MEGA : Not working

  • Feb 28, 2025, 11:52 AM

    a user from Graz, Austria reported problems with MEGA : Crashes

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