MEGA Reviews

MEGA Reviews

Published by on 2024-10-29

🏷️ About: MEGA is a cloud storage provider that offers user-controlled encrypted storage accessed through web browsers and mobile apps. The data is encrypted and decrypted by the client devices only, ensuring maximum security and privacy. The app offers a generous 20 GB free storage for all registered users, and users can also purchase additional storage through MEGA Pro subscription plans. The app also includes a secure chat feature for end-to-end encrypted communications.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.5%

🙄💅🫥 Neutral
14.6%

😎👌🔥 Positive experience
13.9%

~ from Justuseapp.com NLP analysis of 83,216 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to save images from web and helps save space on your phone

- Thousands of images can be saved without running out of space

- End to end encryption plus servers that are not in the United States

- Easy to use interface plus value for the storage space

- Generous 50 GB storage limit

- Allows customers to view images, designs, and art on their device



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Nice way to force people to pay money!!!

2022-05-21

Made an account recently after hearing about the “generous” 50 GB, turns out it’s actually 35 GB BUT it’s limited for only 30 days, then drops down to 15 GB after those 30 days are over. Which means you’re forced to use up the extra 20 GB within this time frame to make the most out of your account. So I do what I can, and used up almost all 35 GB before the 30 day window so I didn’t have to worry about not being able to take advantage of the space. But now, this app is actually DELETING and BLOCKING accounts that go past their storage limits, and are forcing people to upgrade and pay their accounts. Why would you even give me the extra 20 GB to begin with if you’re gonna delete my files afterwards??? I can’t even download/transfer my uploaded files to my computer, it’s like my files are being held hostage unless I pay money. What kind of crap is this? You tell people “50 GB” but they get 35 GB instead, in which 20 of those GBs get taken away after 30 days? Then force people to pay afterwards with no warning of a required payment/full profile deletion beforehand? Absolutely ridiculous, customer service doesn’t even respond to emails at all whatsoever. Well deserved 1 star, I’ll stick to google drive. I don’t get any bonuses with them, but at least I have the assurance of getting what they actually say they’re offering, rather than lie to me and then hold my files hostage behind a paywall.

Awesome until latest update

2022-06-22

I used MEGA for my business. Had everything (almost) a click away; Show up to the clients location and pull up all my files right there on their computer or on their phone. I found putting the image, design, art in the customers hands was by far the best way to really put yourself ahead of the competition. Unfortunately, after the latest update a few days ago I’ve been unable to upload anything from a mobile device to my cloud storage through MEGA . I select which files I want to upload, select upload, the screen closes as if it’s going to upload the images, but nothing does indeed get uploaded. Not only that when you go to the transfers screen MEGA just completely crashes. I don’t currently have the “latest” iPhone and I’m only assuming that’s my issue. App isn’t optimized for my phone. Loved MEGA and web based cloud storage. I’ll have to start looking for an alternative.

It is the time for giving and I’m giving you a bad review!

2022-07-23

I only had MEGA because I bought lift 4 videos and to get it on my phone the website only suggested MEGA. I only had these videos on MEGA , however I kept getting emails that I was over my limit, I would check my app and only the videos would be on it. Until one day they took MEGA hostage and said the only way I could get back into it was to pay them money. I tried to contact customer service but all I got was the same rude email back. I had to finally decide that I was going to have to sacrifice my videos I purchased because this free app wanted to screw me over and deleted my account and deleted MEGA . So if you want rude emails and terrible customer service and a storage app that mysteriously fills up so they can extort money from you then this is MEGA for you!

I don’t understand the hype

2022-08-24

MEGA is terrible and has made my phone distinctional within 24 hours, to start all the files on MEGA add up to the same amount of space on your phones storage so there’s no point to download MEGA to store files, it’s just a space waster. I put a few important files in MEGA and now I need to pay to view them or get them back, it does not load and it tells me my account will be interrupted if I don’t buy I plan but I thought MEGA was free like it says ?? I will take legal action if it comes to that to get my files back I will not pay cheapskates who wanna make a quick buck out of me because you guys think I’m stupid, stop advertising plan upgrades and let me view my files, it should not cost money . I got MEGA recommended to me by a friend but sadly I just got absolutely ripped off for important documents from cheapskates, I got scammed

Used to like it

2022-09-25

When I first created an account years ago I got 50GB no questions asked. In the day and age of subscriptions and pure greed, this company has fallen in line with all the other greedy companies and has taken away my 50GB and replaced it with "you must do this to keep this" or ask me for money each month for storage. It seems like everything is subscriptions these days and these companies love nickel and diming us to no end. I'll stick with Apple and Google. Not only that, but the PC app is absolutely horrible. You can only initiate one download at a time and everything closes making you right click, choose download, double click the folder where your download is, then choose one file, rinse and repeat. All those steps is absolutely stupid. What year is this? Ever heard of multiple downloads or selecting multiple files? Deleted.

Almost perfect

2022-10-26

I am writing this review solely to request an improvement.

Currently, almost everything works great. All features have felt smooth and no bugs.

The one issue is poor Apple Files integration. Currently, this app can be setup to have a ‘folder’ in the Files app? But its folder is locked and can only be accessed as a popup into the actual this app interface. This decision may have been to improve user security, but it means that there is no way to have this app sync a folder at all (like you can do on desktop).

To fix this issue, I would love a feature where this app can create a synced folder in the files app, and for this folder to be accessible from other apps (iA Writer in my case). This way I could edit files in iA Writer and have them automatically upload to this app.

Currently, there is no way to work around this. In practice, it means that it cannot replace dropbox or icloud as a files sync for ios. Users can edit files externally and import each file into this app, but it is tedious to do with every change.

I wanted to make it a 3 star review because it hinders functionality significantly, but I love the design enough that I am moving it up to a 4. I also do want to appreciate the hard work of the devs, go team.

Need improvements

2022-11-27

I have been trying to shift to this app from Dropbox, mainly due to the encryption you guys provide. However, MEGA needs some improvement. First of all, it needs a dark mode. When I upload or download anything on MEGA , I need to see the upload meter/bar with speeds. The option to create or upload should be on the bottom, where space is wasted by options that I don’t use. While we’re at it, maybe an ability to transform that bottom dock to personal liking? Lastly, I do see a little lag/bugs here and there - maybe MEGA needs a little more polishing and optimization with iOS. Overall though, it is a great app but as coming from Dropbox the experience seems a little less polished.

It’s the little things...

2022-12-28

I’ve been using the this app app for well over a year now and it’s been a great ride, but they are slowly removing features that were small quality of life options. For instance you use to be able to customize the bottom navigation bar for what ever suits your need(I never use the chat system so it’s wasted space), that was removed. I love the new redesign of app itself but looking at photos for work is not as pleasant anymore since the black background fade is gone when you view an image and now my eyes are being blasted by a bright white light when I am in darker areas. Knowing the file name is useful, but I also would like for it to be hidden as it wastes screen real estate. The base functionality and design are all great, but it’s sad to see the little things pile up and slowly push me to alternatives.

Great app with one annoying issue

2023-01-29

I have a couple of hi-res video files stored on my account as well as a few old projects shared with me. These videos take an extremely long time to load. We’re talking almost an hour for a 1 minute clip. Also, the video won’t load when the clip is paused! So I have to watch my video with a thousand pauses in it which can take well over 30 seconds, all for the video to advance a few FRAMES, and then buffer again. Idk if the codec isn’t supported properly or the server has issues streaming it, but it’s extremely frustrating. I’ve migrated most of my stuff to other cloud services because of it.

This has been an issue for over 2 years and I hope it gets resolved soon because I really liked MEGA.

Don’t know how to feel

2023-03-02

I actually never give reviews but this just really disappointed me… okay so when I first got MEGA I thought it was actually amazing and the format was so easy to use, they start off by giving you storage for doing little task which I loved but recently ig the given storage expired?? Which is wild to me cause of course we’re gonna use it and then to retract that then say all that I’ve downloaded will be lost if I don’t upgrade?!? And honestly what’s the point of allowing more storage to be given and USED then expire which will cause your data to be deleted on top of your account to be locked if you don’t immediately upgrade????? If I knew the tasks would quite literally expire along with the storage that was given I simply wouldn’t have done them and wouldn’t have risked the deletion and locking of my account along with everything I saved….. and the computer app unfortunately doesn’t work the best

Love the app but...

2023-03-31

MEGA is amazing it allows me to have so much storage on my gallery. It lets me keep all my important photos and videos without having to delete them. One problem that happens to me is when I try to upload around 10-20 items it tells me that it doesn’t have the space for that but when I look at my storage usage I’ve barley used an storage. For videos that are a minute long it doesn’t allow me to upload. I don’t know if it’s an issue on my part or MEGA but I hope it gets fixed soon. Sometimes when I try to upload on MEGA instead of my gallery it doesn’t upload on there.

Perfect but missing one important feature.

2023-05-02

I have been using this app for years to manage everything from family photos to configuration files and it is phenomenal. this app beats any cloud storage provider by a long shot. However, the addition of compressed video previews would be insanely useful if possible. When dealing with high quality video files, it is impossible to know what the video contains as it is extremely inefficient to watch the videos without downloading the entire file. The addition of lower quality, compressed previews of videos would make managing the files much easier, as it is prevalent with services such as Google Drive. Despite this one feature, I will continue to use this app as it is superior to every other cloud storage service.

It’s Great But Then...

2023-06-02

I’ve had MEGA for a while now and I’ve never truly been one to complain about it. That being said MEGA functions perfectly and up until this point I’ve never had any problems with it, until maybe last night when I was told I reached my queued data limit and that anything I might try to download will be stopped completely or just be interrupted. To remedy the situation I cleared out every thing, to the point to where it look like I had downloaded MEGA for the first time, however with MEGA completely cleared and no percentage of storage used at all, I still had the same issue where I saw using too much space. This is truly a very nice app but with problems like, where you’ve cleared out all storage and have nothing used, it gets a little frustrating because then there’s no point in using it after that.

The best

2023-07-04

Easy to save images from web that helps save space on your phone.

Been using for years and it took my storage space down to 20GB and I upload to it daily from reddit. Because we all know the saved feature on reddit is useless so it’s easily organized with the this app app. Just use folders. I have thousands of images saved to mine and haven’t ran out of space so I’m not sure what everyone else’s issue is with space.

You can have a profile image, encrypted chat, calls, video chat, shared folders, options on the icon, and a bunch of space for free. Easily the best storage solution it’s been the easiest to use for me on my iPhone, iPad Pro, and MacBook Air. I would recommend to friends and family over Google Drive for the Dark Mode, customization, the look of MEGA , and ease of use. In my opinion Google Drive looks outdated and even performs like it’s outdated as well. Stay with the times and get this app.

Awesome App

2023-08-04

Thank you for explaining that, I really like how quick the support is and very helpful and friendly as well MEGA really is Awesome best that I have seen so far. I changed my rating from a 1 to a 5

I was first promised 20GB Extra for providing my phone number which I never seen those 10 Extra GB the I was promised another 15 GB for installing the mobile app, and 15 additional for account registration and I am still at 50, right now my profile shows that I have 35 Free GB so does that mean I am really only at 15GB and not 50? After all these bonus run out, it shows one already expired which I never seen that one either

bug fixes

2023-09-05

There is a major bug that happens when ever you are using chrome or any other search engine when someone gives you a link. There are two options you can choose and that is either stay on the browser or go to app, but whenever I press open in app it takes me to the AppStore where I manually have to press on the OPEN APP button which some home stops me from entering into the link that was sent to me . I think that if you can somehow open MEGA automatically when I choose open in app the link will still be there
Also half the links that I try and open on safari never work and it’s really annoying please fix these problems Bc I want to keep using your app but you are making it hard with these problems

Why it is the Best imo

2023-10-07

I have used cloud storage for more than a decade. I’ve used most of them as I was involved with Network based systems at a top 20 university for over 20 years. Some of the available cloud services I’ve truly enjoyed using, a few took years to offer stable services. this app however rises to the top of the list when working from a mobile device. It’s secure, it’s fast and it shows up in ALL of my apps on my ipad pro. I dont have to download to Files on my iPad, then upload to the cloud. So far I’ve been able to load large files from the net directly to my this app account. What a time saver! What a space saver! Total love!

Wonderful!!

2023-11-07

This software is completely great. Using an iOS phone, it has been a tremendous load off my back, as most know, you can not update storage on your iPhone with a SIM card, so what a wonderful and encrypted software to have, to keep your most valuable info and photos or videos or share with a family out of state, a entire video file, with no worries of amount of storage, as an Aplus certified CompTia tech, I am slowly incorporating this for personal use, and as of now, have nothing but good words to say about this software. As the days pass, all files and software are becoming larger and larger, this company is aware and is proactive to this , and I tip my hat with a very large Thank you !!!!
Kelly Hester

Problem with order of files in offline downloaded folders

2023-12-09

Great feature- to download entire folders with files. But after that, I can’t properly share the downloaded files with another app because the order of downloaded files seems to be incorrectly shown. I open a file in the offline downloaded list and click on the share button. Then I can share the file to another app, say , a book reader. But the book reader opens a different file, also from the list of downloaded offline files. This happens systematically with all downloaded offline files when there are many in a folder with sub folders. Please fix!

Mega upload, excellent service

2024-01-09

As far as cloud providers go, this app offers one of the best services (that's not free). End to end encryption plus servers that are not in the United States. Easy to use interface plus value for the storage space.I've used Google drive for years, but if you can afford it, there should be a good paid service out there for you, if you value your privacy.
Some of the reviews complain about storage limits. There are some, and there are temporary bonuses, but most other providers offer little to no bonus storage options. Check around. Also, deleting MEGA doesn't mean you've deleted things you've already uploaded to the cloud unless you've closed your account.
One of the best things about this app is the selective synch, which other providers don't have.

Scam/unethical

2024-11-15

The biggest problem I have with this company is the fact that they dive very close to, if not into unethical waters. So they limit the amount of storage or download you can do right, the only way for you to get more is to either buy it, or do a number of things they say will get you a higher limit. The amount you can download restarts every 6 hour, keep that in mind. So when you download their mobile app, or download their computer app it says that it will give you more space. However what it really says in the email they send you in small print at the bottom is that it may take several days for you to get the bonus data. I’m all for company’s making a profit but when you have to do sketchy stuff like this in an effort to make people buy your product, you’re doing something wrong

Surprisingly poor mobile implementation

2024-11-15

I signed up for this app and got MEGA for the purpose of keeping things I’m working on synced between various computers and my iPad. But that’s not actually what MEGA does. Unless it’s a photo or video, it won’t keep things synced automatically, instead requiring a manual upload every time. There’s no way to point it to a folder and say “sync this,” unlike on the desktop versions.

Instead, you have to run MEGA , go find the file, and upload it manually. Their website even says as much: note how it says “automatic camera uploads” and “save files locally,” but that’s it. It creates a listing in the folders list to the left in Files, but that doesn’t actually do anything beyond just bringing MEGA up again.

Even simple uploading is far harder than it needs to be. If you just hit “upload” and then “choose,” it then asks for access to your photos and videos. When that’s denied, it says it doesn’t have access and can’t do anything.

The actual way is: menu —> upload —> import from... —> browse and then pick the file. That’s 5 actions to accomplish the whole point of MEGA . It simply makes no sense, and makes basic tasks far harder than they should be.

Rubbish: no privacy & not working

2024-11-15

My goal was to share one single video with a friend... Created an account within MEGA and granted the permission to access photos, and this silly app without asking a thing immediately started to upload all my private photos to it’s cloud!😨 The only way to stop this transfer was to remove the Photos permission in IOS... Then I tried to remove the uploaded photos,- the only thing you can do is to move them to a “rubbish bin”, and still MEGA shows that the space in your cloud is occupied by them.
Ok, let’s try to share a video... Uploaded a video, created a link,- the link just redirects to the this app’s main page with their adds and subscription plans (several attempts,- the same result)😒 Have no idea, how is going to pay them for such a service.
And finally, you can’t even delete your account.

Maddening, star added for storage otherwse 2

2024-11-15

Love the storage options but it is maddening when it cuts off loading (often), then you have to guess where it quit because it loads hodgepodge, not in order, and if you guess wrong and ask it to upload pictures you already loaded, it will not warn you and it double or triple loads them. Is there a number past which you cannot successfully load photos? 10? 20? 50? 100? Then you need to TELL US so we do nit go thru hell finding this out. Needs an OPTION also to to REMOVE the photos from the source if you WANT, so you do not double load trying to get it to load THE FIRST TIME. But then, it probably would remove them, fail to upload, and then your photo is destroyed. Had higher hopes than what I am seeing.

What's with the some items cannot be shared...

2024-11-15

Up until just before 1-2-20, I'd say this was the perfect cloud storage.
I can rename files before uploading, create folders and sub folders - especially for saved voicemails, choose to upload my photo library, music files, and it appears that I could, for example, send last years Voicemails to my Mac for external storage- is that right ? Is there in fact a Mac OS version (I use Yosemite and cannot update past that).
You get prompted if you use characters that this app doesn't recognize such as /, & etc.
but now, no matter whether or what you rename your file, it will NOT UPLOAD.
I always get a message, "SOME ITEMS CANNOT BE SHARED WITH this app"
What's the problem here??
I'm using iPhone 6 and cannot go beyond iOS 10 for now- but that's irrelevant. I'll try downloading the update, but why am I getting that window and unable to upload.
I would delete and re-install but I'm afraid of losing the content.

Also what is the best way to move folders over to my Mac or external drives in order to archive and save storage?

Actually I just updated your app- to no avail!! What happened? And what if I delete MEGA and reinstall?? Will if remedy the issue, AND WILL I STILL HAVE MY CONTENT?

Thank you ,
Larry

Larryfulmer. (At)me (dot) com

Amazing - Just One Problem

2024-11-15

I love MEGA and everything about it. There is one little bug that bothers me so much though. Whenever I try to play music through MEGA in the car through an aux cord, the music randomly pauses. There is no pop up message and no way for me to tell what the problem is. There was only one time that it worked all the way through a song and I played an .m4a file as well as an .mp3 file so I know that the filetype is not the problem. If there could be an update fixing this or at least an explanation as to why it happens I would have zero problems with MEGA.

Great App with one issue

2024-11-15

This is an awesome app and allows me to make use of the cloud on my iPhone except for one small issue. I am an IT tech and often need to listen to audio recordings of phone calls. These recordings are stored on this app and I use to be able to listen to them on the go through my iPhone. However, the iPhone X doesn’t fully support that. If I open an audio file on my iPhone X, it opens the playback window like it usually would, but it gets cut off by the notch at the top of the iPhone X. I can’t scrub through the audio file like you normally would be able to because there is a notch right where you would be able to scrub through. Nor can you press the “Done” button on the top left corner of the screen. To change audio recordings, I have to force close MEGA , reopen and select the recording I want to listen to. It’s inconvenient to do so, but hopefully this gets worked out in the near future. Otherwise, MEGA is great and the service from this app is outstanding.

Wonderful app! But...

2024-11-15

As the title says, MEGA is wonderful! But I have just one, albeit lengthy complaint. MEGA doesn't play videos on it very well. With shorter than usual videos, like 7 second long ones, I found that the audio gets cut off sooner than intended, nor does the visual part of the video come in. With longer videos, like 20 minute ones, they take ages to load. And relevant to all of them, they're never quite done loading even when the videos play, and take longer to be finished. All of the above mentioned wears down my patience quite a lot and could benefit from some tweaking. That is all I have to say, thank you for reading.

Awesome!

2024-11-15

Believe me when I say MEGA has saved my life multiple times. As recently as two days ago I updated a social media app (not going to say which one because I don’t want to talk-trash it), and it bricked my phone to the point that it went straight to the apple logo-red screen loop and that was it. I don’t own a laptop so you have an idea of the level of distraught I was. After I found someone who would help me with my iPhone, I remembered that the only thing I have backed up on iCloud are my notes/mails and contacts. You have no idea how glad I am that even though my iPhone went rouge, I had the opportunity to recover everything dear to me thanks to this app.

Screw Dropbox, Privacy is Key

2024-11-15

If you’ve ever used Dropbox, this is basically identical to that except fully encrypted. Integrates perfectly with phone, multiple PC’s and tablets. Clean and easy interface, this is privacy protection at its absolute finest. You can share files and folders easily with friends and just as easily keep all your secrets hidden from everyone. this app does not store your password so there will never be a security breach from their end. Free service is great for casual user, and they have enough paid plans to suite any level of users needs. Highly highly recommend this.

Awesome App but I have questions

2024-11-15

I love MEGA and service so much. A friend referred this to me. However, I have two questions: 1) Will my things going to be deleted days, weeks, or months later after the GB returns to 15? I have 45GB taken right now... will I lose everything ? 2) Will I be able to download all my things, (including the things that takes the extra space), after it returns to 15GB, or I can’t download anything afterwards unless I pay? Also, I’m referring to Free Account, not to any Subscription. I use this app to revive my best memories and moments in my life, and I’m afraid of loosing them.



Is MEGA Safe? 🤗🙏


No. MEGA does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 83,216 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for MEGA Is 16.3/100.


Is MEGA Legit? 💯


No. MEGA does not seem legit based on our analysis. This conclusion was arrived at by running over 83,216 MEGA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MEGA Is 33.4/100..


Is MEGA not working? 🚨


MEGA works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

MEGA offers a free storage plan of 20 GB for all registered users. Additionally, users can opt for MEGA Pro subscription plans that offer more storage space and transfer quota per month. The subscription plans are as follows:

- Pro Lite: €4.99 (US$4.99) per month or €49.99 (US$49.99) per year for 400 GB storage space and 1 TB transfer quota per month.

- Pro I: €9.99 (US$9.99) per month or €99.99 (US$99.99) per year for 2 TB storage space and 2 TB transfer quota per month.

- Pro II: €19.99 (US$19.99) per month or €199.99 (US$199.99) per year for 8 TB of storage space and 8 TB transfer quota per month.

- Pro III: €29.99 (US$29.99) per month or €299.99 (US$299.99) per year for 16 TB storage space and 16 TB transfer quota per month.

Subscriptions renew automatically for successive periods of the same duration at the same price as the initial period chosen. Users can cancel the automatic renewal of their MEGA Pro subscription no later than 24 hours before the next subscription payment is due, via their iTunes account settings page.



How was your experience with MEGA? Post a Review




Features

- User-controlled encrypted cloud storage

- Accessible through web browsers and mobile apps

- Upload, search, store, download, stream, view, share, rename, or delete files from any device

- Real-time updates for shared folders

- Strong and secure end-to-end encryption

- MEGA Secure Chat for end-to-end encrypted communications, including video and audio calls

- Chat history synchronizes automatically across multiple devices

- 20 GB free storage for all registered users

- Additional storage available through MEGA Pro subscription plans

- Pro Lite: 400 GB storage space and 1 TB transfer quota per month

- Pro I: 2 TB storage space and 2 TB transfer quota per month

- Pro II: 8 TB of storage space and 8 TB transfer quota per month

- Pro III: 16 TB storage space and 16 TB transfer quota per month

- All MEGA client-side application code is published on GitHub for transparency

- Subscriptions renew automatically for successive periods of the same duration at the same price as the initial period chosen

- Users can cancel the automatic renewal of their MEGA Pro subscription no later than 24 hours before the next subscription payment is due.

  Customer Service/Support
Developer:
Mega Limited