Mindbody app not working? crashes or has problems?

Mindbody Status

Published by MINDBODY Inc. on 2023-12-18

Searching for a new workout? Want to drop-in on a yoga class for less? Need help
finding new at-home workouts? The Mindbody app can help you find the best place
to get your sweat on & work on that beach body. Whether you’re looking for a
beginner workout or trying to beat your 30-day fitness goals, you can find it
all on Mindbody.

I have a problem with Mindbody

Are you having issues? Select the issue you are having below and provide feedback to Mindbody.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

700.0%

Not working

100.0%

Reported Issues: 7 Comments

By Mary-Kelly 1 month ago

Classes I book do not register. MINDBODY App is stuck in continual rotation.

By Lisa Woodbridge 1 year ago

I have an android and cannot buy class/package online anymore.

By Eric 1 year ago

I cannot book, it always crashes

By Janine 1 year ago

Hi, My app keeps crashing and I can’t book classes. I’ve restarted my phone, deleted and reinstalled the app, yet nothing seems to work. Please help. Thanks!

By Prana Yoga 1 year ago

Our students are having trouble booking through the MB app. They say it keeps crashing.

By Annemarie 1 year ago

My app keeps crashing every time I go to book a class. I've deleted and reinstalled the app and turned phone off and on. Nothing seems to work at this point. Can you help pls? Thanks

By Julie Viselli 1 year ago

My app keeps crashing every time I go to book a class. Please may you assist me or give any recommendations?? Ive deleted and reinstalled the app and turned phone off and on. Nothing seems to work at this point. Looking forward to hearing back from you. Thanks

Common dislikes about Mindbody app

- App doesn't recognize my email address

- Asks for credit card when trying to register for a class

- Classes purchased are not “compatible”

Have a Problem with Mindbody: Fitness, Salon & Spa? Report Issue

Common Mindbody Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mindbody app on iOS and Android devices. Solve all Mindbody app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mindbody iPhone Issues and Solutions

Mindbody iOS app crashes, not working, errors
Mindbody iOS app network issues
Mindbody on iOS has black/white screen

Mindbody Android App Issues and Solutions

Mindbody has errors/crashing/not working
Mindbody server network connectivity issues
Mindbody has black screen

Mindbody iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mindbody app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mindbody app crashes or not working on Iphone (iOS):

Close and restart the Mindbody app on iPhone
Update Mindbody app to the Latest Version for iOS
Uninstall and reinstall Mindbody iPhone app
Update your iPhone to the latest iOS version

Fix Mindbody on iPhone unable to connect to server/internet connection issues::

To resolve Mindbody network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mindbody black/white screen (blank screen) on iPhone:

Follow the Mindbody iOS app troubleshooting guide Here →

Mindbody Android App Issues and Solutions

Fix Mindbody not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mindbody app issues:

Force Stop the Mindbody App
1. On android, goto "Settings" » click Mindbody app. » click "Force Stop".

Update Mindbody to the latest version on PlayStore

Clear Mindbody App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mindbody app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mindbody.

Fix Mindbody unable to contact server/ Mindbody internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mindbody » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mindbody » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mindbody on android.

Solve Mindbody black/white screens issue on Android:

Follow the Mindbody android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MINDBODY Inc., developers of Mindbody.

100% Contact Match

Developer: MINDBODY Inc

E-Mail: [email protected]

Website: Visit Mindbody Website

64% Contact Match

Developer: MINDBODY Inc

E-Mail: [email protected]

Website: Visit MINDBODY Inc Website

About this app

Plus, this app uses HealthKit to export your classes into the Health app and read biometric data, so you can view your stats across platforms! * Save your favorite gyms, studios, classes, spas, & beauty salons to easily book again. * Variety: Yoga, CrossFit®, spin, barre, strength training, Pilates, dance, & more—discover what works for you. * Value: With Intro Offers & Last-Minute Offers, you'll get the best deals to try a new studio or drop-in on a fitness class without committing to a membership. * Verified Reviews: Know what people are saying about new workout classes or wellness services before you book with real reviews from verified users. Download & discover why it's the best free health & fitness app for finding studios, spas, & salons. * Download the top-rated wellness & workout app to create a healthy routine & set fitness goals. * Find local workout classes, wellness services, & beauty appointments by location, time, date, & category with our easy-to-use filters. * Book drop-in classes at lower rates with our Last-Minute Offers or get new client deals to try a new studio with Intro Offers. No membership necessary. Invite your workout buddy to elevate your health & wellness together! * Stay motivated by connecting your fitness tracker to see calories burned, class performance, & more with our activity dashboard. Over 52,000 businesses offer fitness classes in yoga, Pilates, HIIT, cycling, barre, kickboxing, dance, weight training, circuit training, bootcamp & more! Whether you’re looking for a beginner workout or trying to beat your 30-day fitness goals, you can find it all on this app. And for your post-workout recovery, book a massage, facial, acupuncture, or cryotherapy, & finish it off with a beauty appointment—all in one app. Want to drop-in on a yoga class for less? The this app app can help you find the best place to get your sweat on & work on that beach body. Searching for a new workout? Need help finding new at-home workouts? Download this top-rated workout app to elevate your wellness & create a healthy routine!