Amerant Status

Last Updated on 2024-08-05 by Amerant Bank, N.A.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

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Common Amerant Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amerant app on iOS and Android devices. Solve all Amerant app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Amerant iPhone Issues and Solutions

Amerant iOS app crashes, not working, errors
Amerant iOS app network issues
Amerant on iOS has black/white screen

Amerant Android App Issues and Solutions

Amerant has errors/crashing/not working
Amerant server network connectivity issues
Amerant has black screen

Amerant iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Amerant app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Amerant app crashes or not working on Iphone (iOS):

Close and restart the Amerant app on iPhone
Update Amerant app to the Latest Version for iOS
Uninstall and reinstall Amerant iPhone app
Update your iPhone to the latest iOS version

Fix Amerant on iPhone unable to connect to server/internet connection issues::

To resolve Amerant network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Amerant black/white screen (blank screen) on iPhone:

Follow the Amerant iOS app troubleshooting guide Here →

Amerant Android App Issues and Solutions

Fix Amerant not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Amerant app issues:

Force Stop the Amerant App
1. On android, goto "Settings" » click Amerant app. » click "Force Stop".

Update Amerant to the latest version on PlayStore

Clear Amerant App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Amerant app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Amerant.

Fix Amerant unable to contact server/ Amerant internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Amerant » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Amerant » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amerant on android.

Solve Amerant black/white screens issue on Android:

Follow the Amerant android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Amerant Bank, N.A., developers of Amerant.

Verified email ✔✔

E-Mail: questions@amerantbank.com

Website: 🌍 Visit Amerant Website

Privacy Policy: https://www.amerantbank.com/privacy/digital-privacy-policy/

Developer: Amerant Bank

About this app

Available to all this app Bank personal banking customers. this app Mobile Banking allows you to check balances, make transfers, pay bills, make deposits, and find branch/ATM locations. Check your latest account balance and search recent transactions by date, amount, or check number. Start banking wherever you are with this app Mobile Banking! Find nearby Branches and ATMs using the device’s built-in GPS. Our app uses biometric technology and fingerprint or facial recognition. Add, Edit, or Delete Payees directly from Amerant . Additionally, you can search by zip code or address.