Amerant Mobile Banking Reviews

Amerant Mobile Banking Reviews

Published by on 2024-08-05

🏷️ About: Start banking wherever you are with Amerant Mobile Banking! Available to all Amerant Bank personal banking customers. Amerant Mobile Banking allows you to check balances, make transfers, pay bills, make deposits, and find branch/ATM locations.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
39.8%

😎👌🔥 Positive experience
30.9%

👿🤬😠 Negative experience
29.3%

~ from Justuseapp.com NLP analysis of 997 combined software reviews.



Read 18 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

New App is a total disaster

2023-12-10

The new App as well as the new website are a total disaster. Nothing works. And since all the clients call client support for help, the service is totally saturated and you cannot get an operator. I have tried for 2 days without success.

Terrible App

2024-06-27

Amerant since it was updated it has only given me problems with continued updates and multiple downloads needed plus lengthy verification process. Not at all satisfied

bad new online banking application

2024-06-25

Cannot recognized my face; this happening since the last online banking and yet it’s not working; when try to open for the first time Amerant it closes and have to make it all over again

App not working

2024-06-25

Amerant takes ages to load… not loading at all
I also tried the website and same issue
I need to check my account
And the customer service is not 24/7 like other banks
There’s always something with this bank
Considering just closing my accounts

App performance

2024-06-25

App stops Face ID opening after a while, needs to be constantly removed and reinstalled.

No happy with the app

2024-06-25

Amerant never works properly

Terrible el cambio

2024-06-25

Lamentablemente lo que funcionaba bien dejó de funcionar. Creo que no se prepararon bien para este cambio. El app no reconoce mi usuario o clave y me bloquea a cada rato. Sólo puedo entrar, desbloquear y hacer transacciones desde la computadora.
Para la cuenta Business no he podido hacer nada. El QRcode que envian para proseguir en el set up dice que es invalido. Espero que corrijan pronto ! Es lamentable que ocurran cosas como estas en este tiempo de tantos avances tecnológicos

Total desastre es decir poco del desastre

2024-06-25

La aplicación después de múltiples intentos para tratar de instalarla, decir que es un desastre es poco. No sirve para nada solo para ver mis cuentas y transferir entre ella para mas nada. No tengo la opción de Zelle. No puedo configurar nada. Ni la tarjeta de debito es un total desastre. Gracias amaranto por hacernos la vida financiera un desastre.

Un dolor de cabeza!! No logro hacer uso de Zelle

2024-06-25

Para cuentas internacionales no dejaron opción para registrar números telefónicos +58, establecieron las compañías telefónicas por defecto en USA, a pesar de tener registrados email y celular estos no son reconocidos en el módulo de Zelle. App Downgrade! Los clientes somos los grandes perjudicados, brinden soluciones pronto

Ahora que paso??

2024-06-25

Despues de 10 años usando la app sin ningun problema, ahora se les ocurrio hacer un nuevo loggin a traves de la pagina y se volvio UN DSASTRE!!🤦🏻‍♂️, ya la n no funciona, me envian un email con unos pasos que no son correctos, al verificar mis datoa de cuenta da error, me bloquearon la clave, al recuperar la clave no reconoce mis documentos bancarios y ahora intento llamar y y el servicio en español no detecta la voz ( español) y eso si me cae la llamada, porque esta saturadas las lineas de tanta gente pasando lo mismo que yo. UN TOTAL DESASTRE Y NECESITO HACER PAGOS Y NO PUEDO!! Gracias this app!!👍👍

New disappointing app

2024-06-27

After installing this new app, I am having a lot of troubles, first I had to try many tomes to get the codes sent by sms, later I had problems with Zelle, impossible to set up. There is also zero inof about my debit card, by the way I just got a rejection of payment doing a purchase online, I dont know if its related. Finally it all looks like a downgrade. Very bad experience.

Mobil banking difficulties

2024-07-03

After recent update, I’m not able to use face recognition and I have an old bellsouth.net email address that it does not recognize as a valid email. Everything was working well until the recent update.

Face ID not working

2024-05-10

Amerant is closing/breaking when using face id to login, so I always had to use the password.

Amerant application crushing

2024-09-20

Application is crushing a lot of times, unable to use Face ID.

Rápido y fácil gracias.

2024-03-30

Listo

New App Amerant

2025-05-06

New App looks legit and probably one of the best financial apps I’ve seen around. One constructive feedback is being able to import directly code sent via two step verification into Amerant .

The best

2024-09-17

Es un banco que siempre esta en progreso. Ma encanta!!!!

Review

2024-09-17

Love this Bank !!!



Is Amerant Safe? 🤗🙏


Yes. Amerant Mobile Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 997 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Amerant Is 51.4/100.


Is Amerant Legit? 💯


Yes. Amerant Mobile Banking is a totally legit app. This conclusion was arrived at by running over 997 Amerant Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Amerant Is 100/100..


Is Amerant Mobile Banking not working? 🚨


Amerant Mobile Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Amerant Mobile Banking? Post a Review




Features

Amerant Mobile Banking allows you to check balances, make transfers, pay bills, make deposits, and find branch/ATM locations.

Start banking wherever you are with Amerant Mobile Banking! Available to all Amerant Bank personal banking customers.

Check your latest account balance and search recent transactions by date, amount, or check number.

Find nearby Branches and ATMs using the device’s built-in GPS.

Our app uses biometric technology and fingerprint or facial recognition.

Additionally, you can search by zip code or address.

Add, Edit, or Delete Payees directly from the app.

  Customer Service/Support
Developer:
Amerant Bank, N.A.

Contact e-Mail: