Are you having issues? Select the issue you are having below and provide feedback to NTTA Tollmate.
- Last update made the "calculate my trip" option hard to use and navigate
- Does not allow you to give it an address
- Takes forever to navigate through all the options of the drop-down menu
- Charges on account for several months back for tolls that aren’t even in the area
I can not get the app to let me change the shipping address.
I can not login after i try to sign in into new device
Trying to enter credit card info for new toll tag. Each time I get a connection error. I’ve entered info 3 times & continue to get same error message.
Complete guide to troubleshoot NTTA Tollmate app on iOS and Android devices. Solve all NTTA Tollmate app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at North Texas Tollway Authority, developers of NTTA Tollmate.
E-Mail: [email protected]
Website: 🌍 Visit NTTA Tollmate Website
Privacy Policy: https://www.ntta.org/privacy-policy
Developer: North Texas Tollway Authority
However, these apps are not authorized by NTTA and NTTA does not guarantee security and privacy of account information (e. g. , banking, credit/debit card, email address, etc. ) accessed through use of unauthorized apps. There may be other mobile apps created that enable a user to access the user’s account information. The official mobile app for the North Texas Tollway Authority (NTTA) puts valuable information at your fingertips. Disclaimer: Tollmate® mobile app is the official app of NTTA and its toll facilities. NTTA strongly discourages use of these unauthorized apps. For TollTag customers, just download NTTATollmate and log in with the same username and password as your online account. Finally, NTTA encourages you to drive safely and strongly discourages use of the Tollmate while actively driving.