Air France app not working? crashes or has problems?

Air France Status


I have a problem with Air France

Are you having issues? Select the issue you are having below and provide feedback to Air France.



⚠️ Most reported problems ⚠️
Not working
45.3%

Login
33.2%

Account
11.3%

Something else
5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
O
Opeyemi:

[Solved] Is not open

J
Jeff P:

Login to the Android app does not work when entering code from authenticator app.

📋 13 Reported Issues:

B
BRIGITTE NEDELLEC 2023-12-20

Just switched from Android to iphone and the Airfrance App does not load? Only white screen with Air France on top of screen. Thank you for your help! Brigitte Nedellec

T
Timothy Girard 2023-09-28

App deleted our flights will not let us sign in. Error message.

K
Kenneth Kramer 2023-06-29

unable to login

C
Chris Garvey 2023-06-25

I am unable to open AF app. Please advise

C
CHARANJIT GHAI 2023-05-22

App does not let me login. Shows all my flights and points balance etc but in effect I am not logged in because it does not let me search fr award tickets. I can login from my laptop no issues.

T
Todd 2023-03-05

Both iPhone and iPad app doesn't let you search business class availability if you don't have enough miles in your account. I do and it still won't allow me to choose business class as a search option

A
Aleksandr 2023-02-24

I am looking for flights on the app and get a message “ something went wrong” all the time

C
Camille Gregorian 2022-08-15

Tried for hours, both on ipad and on Android phone to log in. First it says you already have an account but then it says please enter a valid email address. I tried to make a new account with my gmail address and can't get into that either. VERY FRUSTRATING.

A
Andrew Gaughan 2022-08-12

Not able to log on to my account on the app (on iPhone) get an error saying ‘server not responding’

L
Lynette 2022-07-19

I get the following message when I try to log into the app. Safari could not open the page because the server stopped responding.

A
Amy Windrope 2022-07-13

The Air France app is not loading. It has no information about my upcoming flights nor past flights

M
Michel Lamarche 2022-06-06

Air France app works on iPad, but not able to login on Android phine.

J
John Howard 2022-04-13

Upcoming flight, system says change made to outbound flights, yet no refresh button, Even if you log out then back in still fails to update and remove change notice.

Showing 1-13 of 13 reported issues:

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‼️ Outages Happening Right Now

  • Apr 07, 2025, 09:47 PM

    a user from Créteil, France reported problems with Air France : Account

  • Mar 30, 2025, 08:28 PM

    a user from Amsterdam, Netherlands reported problems with Air France : Not working

  • Mar 24, 2025, 03:48 PM

    a user from Grabels, France reported problems with Air France : Account

  • Mar 20, 2025, 04:12 PM

    a user from Châteauroux, France reported problems with Air France : Account

  • Mar 20, 2025, 12:10 AM

    a user from Villeurbanne, France reported problems with Air France : Crashes

  • Mar 18, 2025, 11:54 AM

    a user from Bordeaux, France reported problems with Air France : Not working

  • Feb 28, 2025, 06:27 PM

    a user from Carvin, France reported problems with Air France : Not working

  • Feb 18, 2025, 11:22 PM

    a user from Levallois-Perret, France reported problems with Air France : Login

  • Feb 17, 2025, 06:08 PM

    a user from Aix-en-Provence, France reported problems with Air France : Login

  • Feb 12, 2025, 04:27 PM

    a user from Montreuil, France reported problems with Air France : Login

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