KLM Status
Published by KLM Koninklijke Luchtvaart Maatschappij N.V. on 2024-05-13 "Your journey with us starts the moment you open the KLM app. Customise your
booking, stay informed, and use the in-app boarding pass.
Are you having issues? Select the issue you are having below and provide feedback to KLM.
problems reported in the last 24 hours
Reported Issues: 19 Comments
By Christine Burgin 1 month ago
KLM app will not let me log into my account on my iphone 15
By Geffe Lozza 2 months ago
Tried logging into KLM app on my iPhone 12 Pro. LONG pause after entering credentials, then says "technical issue." Apparently not a new problem. I'm seeing posts from late 2023.
By Julie West 7 months ago
KLM app scan passport not working on iPhone 12
By Beverley Traub 7 months ago
Allows check in but won’t issue boarding pass(in app or online).Says collect at airport. I am gold card member and fly weekly from FRA to BHX(UK). Irish passport allows entry into Uk and Schengen area. I travel with hand luggage only and am unhappy having to queue for boarding pass at airport. Why do I have to do this each week? All details are correct in app. Passport valid until 2030.
By Elio 9 months ago
Open, waited for 10 sec on blue screen with klm logo and crash
By Susan Okalany 1 year ago
I am failing to log in to my KLM account using my email or Flying Blue Number
By Sean Wood 1 year ago
The App won't install on my Iphone 14 Pro IOS 16.0.1
By John 1 year ago
KLM app looks like starting up for 10 seconds then crashes. Reinstalling: No luck. After update to iOS 16 problem stayed. Pretty annoying.
By Peter 2 years ago
The app cannot open after software upgrade iOS 15.6 It just sits on the blue waiting screen for 10 seconds, then breaks out of the app. I have tried restarting phone and reinstalling the app.
By Simon watts 2 years ago
Not able to run the app on my iPhone 11 anymore. Tried to reinstall but in vain. Only the blue screen pops up and the the app close down after around 8-10 seconds.
By Niels Krog 2 years ago
Not able to run the app on my iPhone 12 anymore. Tried to reinstall but in vain. Only the blue screen pops up and the the app close down after around 8-10 seconds.
By geen 2 years ago
cannot restore password. keeps nagging about invalid captcha. this app sucks. KLM do something. hire real developers, not incompetent ones.
By Jeffery Campbell 2 years ago
Doesn't recognize login credentials, tells me to reset password, when I try all I get is "invalid Captcha. It's fucked.
By William 2 years ago
When I try to open the app I only get s “blue” screen! I deleted the app and reinstalled it. The same result - only a blue screen. I rebooted my iPhone 13 Pro Max, but I still only receive the same result. Also, when the app is working I open a “flight cancellation” report, but I cannot get out of the cancellation report screen. Good Luck in fixing these bugs. William
By DJ 2 years ago
iPhone 13 ProMax: Trying to login, then i get stuck and i get the message "Safari could not open the page because the server stopped responding". The only thing i can do is to click "Done" which directs me back to the login screen and that brings me nothing. Reinstalled the new KLM app and i did a hard reset with my iPhone, and the same problem occurred. So, i still cannot login with my account.
By Jérôme van Brussel 2 years ago
Hi, The currency on the app is stuck on another currency (NAF) than Euros. Are there setting where this can be changed?
By Titus de Leeuw 2 years ago
App is crashing on Iphone a few seconds after I open the app.
By Donald 2 years ago
KLM app updated over weekend on my iPhone - it now won't open. You get the first screen for a couple of seconds and it then just switches off I aim to delete the app and reload - hope it works.
By Jacob 2 years ago
App åpner seg og lukker seg etter ett sekund.
Common dislikes about KLM app
- No special assistance offered
- Poor customer service from Transavia
- No priority boarding for business class
- Refused to refund money when flight was cancelled due to Covid-19
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Common KLM Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot KLM app on iOS and Android devices. Solve all KLM app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KLM Koninklijke Luchtvaart Maatschappij N.V., developers of KLM.
100% Contact Match
Developer: KLM Koninklijke Luchtvaart Maatschappij N.V.
E-Mail: [email protected]
Website: Visit KLM Website
Check your Miles balance, book a reward ticket, change your profile, and access your digital Flying Blue card all in one place. Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. View the pre-travel checklist and adjust your booking at any time until check-in. Customise your booking, stay informed, and use the in-app boarding pass... You can also share your flight status to stay in touch with those on the ground. Turn on your notifications for gate changes, check-in times or exclusive offers. Manage all things Flying Blue from your personalised dashboard. Select a flight and book your ticket in the this app app. We’ll keep you in the loop with real-time updates on your journey. Even better: Scan your passport with your smartphone to upload all your contact information at once. Want lounge access or extra legroom? Get your boarding pass directly in KLM or add it to your Wallet. It’s so easy! "Your journey with us starts the moment you open the this app app. You can enhance your travel experience yourself in just a few taps. The this app app will show you all you need to know about your flight. Do you want to save time for future trips?
