KLM app not working? crashes or has problems?

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I have a problem with KLM

Are you having issues? Select the issue you are having below and provide feedback to KLM.



⚠️ Most reported problems ⚠️
Login
30.4%

Something else
30.4%

Not working
27.5%

Connection
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
L
Luciano:

I do not receive the code

I
Ian Thompson:

KLM app does not support Ios 15.

A
Alfred Kruijer:

Login fails due to "technical issue"

📋 21 Reported Issues:

R
Richard Thomas 2025-02-17

KLM app went blank

M
MM 2025-01-19

On my IPhone 13 Trying to login, then i get stuck and i get the message "Safari could not open the page because the server stopped responding

C
Christine Burgin 2024-07-23

KLM app will not let me log into my account on my iphone 15

G
Geffe Lozza 2024-06-21

Tried logging into KLM app on my iPhone 12 Pro. LONG pause after entering credentials, then says "technical issue." Apparently not a new problem. I'm seeing posts from late 2023.

J
Julie West 2024-02-01

KLM app scan passport not working on iPhone 12

B
Beverley Traub 2024-01-08

Allows check in but won’t issue boarding pass(in app or online).Says collect at airport. I am gold card member and fly weekly from FRA to BHX(UK). Irish passport allows entry into Uk and Schengen area. I travel with hand luggage only and am unhappy having to queue for boarding pass at airport. Why do I have to do this each week? All details are correct in app. Passport valid until 2030.

E
Elio 2023-11-17

Open, waited for 10 sec on blue screen with klm logo and crash

S
Susan Okalany 2023-05-18

I am failing to log in to my KLM account using my email or Flying Blue Number

S
Sean Wood 2022-10-05

The App won't install on my Iphone 14 Pro IOS 16.0.1

J
John 2022-09-15

KLM app looks like starting up for 10 seconds then crashes. Reinstalling: No luck. After update to iOS 16 problem stayed. Pretty annoying.

P
Peter 2022-08-17

The app cannot open after software upgrade iOS 15.6 It just sits on the blue waiting screen for 10 seconds, then breaks out of the app. I have tried restarting phone and reinstalling the app.

S
Simon Watts 2022-08-16

Not able to run the app on my iPhone 11 anymore. Tried to reinstall but in vain. Only the blue screen pops up and the the app close down after around 8-10 seconds.

N
Niels Krog 2022-08-15

Not able to run the app on my iPhone 12 anymore. Tried to reinstall but in vain. Only the blue screen pops up and the the app close down after around 8-10 seconds.

G
Geen 2022-08-01

cannot restore password. keeps nagging about invalid captcha. this app sucks. KLM do something. hire real developers, not incompetent ones.

J
Jeffery Campbell 2022-07-29

Doesn't recognize login credentials, tells me to reset password, when I try all I get is "invalid Captcha. It's fucked.

W
William 2022-07-28

When I try to open the app I only get s “blue” screen! I deleted the app and reinstalled it. The same result - only a blue screen. I rebooted my iPhone 13 Pro Max, but I still only receive the same result. Also, when the app is working I open a “flight cancellation” report, but I cannot get out of the cancellation report screen. Good Luck in fixing these bugs. William

D
DJ 2022-07-21

iPhone 13 ProMax: Trying to login, then i get stuck and i get the message "Safari could not open the page because the server stopped responding". The only thing i can do is to click "Done" which directs me back to the login screen and that brings me nothing. Reinstalled the new KLM app and i did a hard reset with my iPhone, and the same problem occurred. So, i still cannot login with my account.

J
Jérôme Van Brussel 2022-06-22

Hi, The currency on the app is stuck on another currency (NAF) than Euros. Are there setting where this can be changed?

T
Titus De Leeuw 2022-05-11

App is crashing on Iphone a few seconds after I open the app.

D
Donald 2022-05-10

KLM app updated over weekend on my iPhone - it now won't open. You get the first screen for a couple of seconds and it then just switches off I aim to delete the app and reload - hope it works.

J
Jacob 2022-04-09

App åpner seg og lukker seg etter ett sekund.

Showing 1-21 of 21 reported issues:

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Developer: KLM Koninklijke Luchtvaart Maatschappij N.V.




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