ES Library app not working? crashes or has problems?

ES Library Status

Last Updated on 2017-11-23 by Expand LLC

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Common ES Library Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ES Library app on iOS and Android devices. Solve all ES Library app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ES Library iPhone Issues and Solutions

ES Library iOS app crashes, not working, errors
ES Library iOS app network issues
ES Library on iOS has black/white screen

ES Library Android App Issues and Solutions

ES Library has errors/crashing/not working
ES Library server network connectivity issues
ES Library has black screen

ES Library iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ES Library app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ES Library app crashes or not working on Iphone (iOS):

Close and restart the ES Library app on iPhone
Update ES Library app to the Latest Version for iOS
Uninstall and reinstall ES Library iPhone app
Update your iPhone to the latest iOS version

Fix ES Library on iPhone unable to connect to server/internet connection issues::

To resolve ES Library network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ES Library black/white screen (blank screen) on iPhone:

Follow the ES Library iOS app troubleshooting guide Here →

ES Library Android App Issues and Solutions

Fix ES Library not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ES Library app issues:

Force Stop the ES Library App
1. On android, goto "Settings" » click ES Library app. » click "Force Stop".

Update ES Library to the latest version on PlayStore

Clear ES Library App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ES Library app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ES Library.

Fix ES Library unable to contact server/ ES Library internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ES Library » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ES Library » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ES Library on android.

Solve ES Library black/white screens issue on Android:

Follow the ES Library android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Expand LLC, developers of ES Library.

About this app

The ES Library iOS app is a client application for ExpandShare’s knowledge sharing platform. The ExpandShare app is free to download and use with your ExpandShare account.