ELIXIA Status

Last Updated on 2024-02-02 by Elixia Vitalclub GmbH & Co. Prager Platz KG

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⚠️ Most reported problems ⚠️

Not working

75.0%

Connection

25.0%

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Common ELIXIA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ELIXIA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ELIXIA App
1. On android, goto Settings » ELIXIA » click [Force Stop]

Clear ELIXIA App Cache and Data:
1. On android, goto Settings » Apps » ELIXIA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ELIXIA.

On android, goto Settings » Apps or Manage Apps tab.
Click ELIXIA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ELIXIA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ELIXIA

E-Mail: info.wilmersdorf@elixia.de

Website: 🌍 Visit ELIXIA Website

Privacy Policy: http://www.mywellness.com/cloud/Terms/Privacy/

Developer: Mywellness srl

May 11, 2025, 04:22 PM
a user from Berlin, Germany reported problems with ELIXIA : Not working
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