Bridge app not working? crashes or has problems?

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Last Updated on 2024-08-26 by getBridge, LLC

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1 Reported Issues: 😵🆘🛟🚨📢

Keven Willis

2022-07-21

I can't log on to the app, it continually pops up a Microsoft screen saying for me allow cookies in my browser, i'm changed to multiple search engines and have enabled cookies in all of them, but it still won't work... ideas? Thanks, Keven

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Common Bridge Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bridge app on iOS and Android devices. Solve all Bridge app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bridge iPhone Issues and Solutions

Bridge iOS app crashes, not working, errors
Bridge iOS app network issues
Bridge on iOS has black/white screen

Bridge Android App Issues and Solutions

Bridge has errors/crashing/not working
Bridge server network connectivity issues
Bridge has black screen

Bridge iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bridge app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bridge app crashes or not working on Iphone (iOS):

Close and restart the Bridge app on iPhone
Update Bridge app to the Latest Version for iOS
Uninstall and reinstall Bridge iPhone app
Update your iPhone to the latest iOS version

Fix Bridge on iPhone unable to connect to server/internet connection issues::

To resolve Bridge network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bridge black/white screen (blank screen) on iPhone:

Follow the Bridge iOS app troubleshooting guide Here →

Bridge Android App Issues and Solutions

Fix Bridge not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bridge app issues:

Force Stop the Bridge App
1. On android, goto "Settings" » click Bridge app. » click "Force Stop".

Update Bridge to the latest version on PlayStore

Clear Bridge App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bridge app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bridge.

Fix Bridge unable to contact server/ Bridge internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bridge » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bridge » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bridge on android.

Solve Bridge black/white screens issue on Android:

Follow the Bridge android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at getBridge, LLC, developers of Bridge.

About this app

- LEARN ON THE GO: complete learning wherever you are. - CONNECT WITH YOUR COWORKERS - find coworkers in your company and discover more about them, including their interests and skills. - ENGAGE WITH YOUR MANAGER - complete 1on1s and coaching sessions at the moment, tracking tasks, goals, and achievements along the way.