Rewards Status

Last Updated on 2022-10-14 by Placed, Inc.

I have a problem with Rewards

Are you having issues? Select the issue you are having below and provide feedback to Rewards.

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- There is no notification or clear way to tell if you have won a sweepstake.

- The amount of points required for gift card rewards is high and takes a long time to accumulate.

- There is no option to earn more points for consecutive surveys or referrals.

- Some users have reported issues with redeeming rewards or contacting customer support.

- Some users have reported bugs or glitches in the app that affect point accumulation.

Common Rewards Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Rewards network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Rewards App
1. On android, goto Settings » Rewards » click [Force Stop]

Clear Rewards App Cache and Data:
1. On android, goto Settings » Apps » Rewards » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Rewards.

On android, goto Settings » Apps or Manage Apps tab.
Click Rewards » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Rewards » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rewards