First Citizens Status
Published by First Citizens Bank on 2023-05-24 First Citizens Digital Banking gives you a powerful, comprehensive set of mobile
banking tools that work across all your devices – mobile phone, tablet, and
computer. Log in from your Apple device quickly and securely using Face ID,
Touch ID or a 4-digit passcode.
Are you having issues? Select the issue you are having below and provide feedback to First Citizens.
problems reported in the last 24 hours
Reported Issues: 4 Comments
By Janice S Thorn 1 year ago
I have not been able to use my mobile app for a long while, so I recently had to call the bank about a charge to my account and I asked why I couldn't access my account, she said that they don't do that anymore.
By Mark Trowbridge 1 year ago
I use this app almost daily, and have found it to be very useful. Starting about an hour ago, when I try to open the app on my Android Motox4 phone, I get the message 'Please Upgrade. A new version of the First Citizens Digital Banking app is available. Please download the latest version from the app store', and there's a button to visit the Play Store. I've downloaded and installed the app a few times, but it still happens. I can't use my app. Help!!
By Jane Best 1 year ago
Status code 400, error, bad request, message, invalid cookie header.......this is what I'm getting every time I try to log in. Very frustrating!!!!!!!!!!!!!!!!!!!!!!
By Melvin Albert Clarke 1 year ago
Cannot log on to my accounts. I understand there is a software issue. It would be really nice if FC explained to the customers what is going on and estimated time of solution. It would be just common decency to let the customers know about the problem instead of having to brouse the web to find out what is going on.
Common dislikes about First Citizens app
- No credit score monitoring
- No face or fingerprint recognition
- Rejects password when entered the first time
- Account balance never matches what the app shows
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Common First Citizens Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot First Citizens app on iOS and Android devices. Solve all First Citizens app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First Citizens Bank, developers of First Citizens.
100% Contact Match
Developer: First Citizens Bank & Trust
E-Mail: [email protected]
Website: Visit First Citizens Website
82.35% Contact Match
Developer: First Citizens Federal Credit Union
E-Mail: [email protected]
First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. First Citizens Digital Banking gives you a powerful, comprehensive set of mobile banking tools that work across all your devices – mobile phone, tablet, and computer. Fees may apply for use of certain services in First Citizens Digital Banking. Founded in 1898 and headquartered in Raleigh, N. C. , First Citizens Bank serves customers at more than 600 branches in 22 states. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. iPhone, Touch ID and Face ID are a registered trademark of Apple, Inc. Mobile carrier fees may apply for data and text message usage. Log in from your Apple device quickly and securely using Face ID, Touch ID or a 4-digit passcode. Apple is a trademark of Apple, Inc. , registered in the US and other countries. App Store is a service mark of Apple, Inc. Check with your carrier for more information. For more information, visit this app. com. FICO is a registered trademark of Fair Isaac Corporation. Copyright © 2022. First Citizens Bank. Member FDIC. Equal Housing Lender.
