First Horizon app not working? crashes or has problems?

First Horizon Status

Last Updated on 2024-12-08 by First Horizon Bank

I have a problem with First Horizon

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

41.7%

Something else

25.0%

16.7%

Connection

8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of First Horizon Problems 🔥

- Pink notifications at the top of the app’s homepage cannot be permanently cleared

- Visually outdated

- System is very picky on signatures and messy handwriting

- After the recent update, the app often does not display account information

- Automatically assigns categories and labels to transactions, which are often wrong

- Slow and glitchy

- Can only see the last 10 or so transactions

- No improvements over the last 5 years

📋 3 Reported Issues:

L Nichols Cook 2024-02-13

I am trying to log into the app on my iPad but get a message saying ERROR Could not perform operation. I can login through the Safari browser using the same User Name and password. I tried power-cycling the iPad but it didn’t work.

Tom Watson 2023-03-12

App crashes as soon as it opens

Jill Clark 2022-10-20

My app has not worked all week and was glitchy last week.

Showing 1-3 of 3 reported issues:

Have a Problem with First Horizon Mobile Banking? Report Issue

Common First Horizon Problems & Solutions. Troubleshooting Guide

Table of Contents:

First Horizon iPhone Issues and Solutions

First Horizon iOS app crashes, not working, errors
First Horizon iOS app network issues
First Horizon on iOS has black/white screen

First Horizon Android App Issues and Solutions

First Horizon has errors/crashing/not working
First Horizon server network connectivity issues
First Horizon has black screen

⚠️ Troubleshoot | Fix Now in One Click

First Horizon iPhone Issues and Solutions

How to fix First Horizon app crashes or not working on Iphone (iOS):

Close and restart the First Horizon app on iPhone
Update First Horizon app to the Latest Version for iOS
Uninstall and reinstall First Horizon iPhone app
Update your iPhone to the latest iOS version

Fix First Horizon on iPhone unable to connect to server/internet connection issues::

To resolve First Horizon network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

First Horizon Android App Issues and Solutions

Fix First Horizon not working on Android, crashes, errors or is unresponsive:

Force Stop the First Horizon App
1. On android, goto Settings » First Horizon » click [Force Stop]

Update First Horizon to the latest version on PlayStore

Clear First Horizon App Cache and Data:
1. On android, goto Settings » Apps » First Horizon » Storage » click [Clear Data] option. This clears both data and cache.
2. restart First Horizon.

Fix First Horizon unable to contact server/ First Horizon internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click First Horizon » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto First Horizon » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch First Horizon