Are you having issues? Select the issue you are having below and provide feedback to Citizens Bank.
- Plain white background
- Login not available for two weeks
- Fees are too high
- App is down every day at 12am EST
- Not intuitive
I have been having issues for months. Now, it won't open at all. I contacted Citizens Bank, they suggested I delete and reinstall their app. I did as advised, it still won't open. I'm so angry!
I cannot access my online credit card account thru Citizens Bank since last weekend. No one will answer the phone, I've been trying for days to get ahold of someone. At least I don't have a bank account with them but seriously, no contact, no response, no information since this weekend. This is ridiculous.
When I attempt to take a photo of my check during mobile deposit, the camera changes orientation to landscape in portrait position and vice versa. I was able to take photos manually and the deposit appears to have been accepted but just thought you should know. Was there a software update recently?
The app is not working and hasn’t been for days.
Complete guide to troubleshoot Citizens Bank app on iOS and Android devices. Solve all Citizens Bank app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citizens Bank, N.A., developers of Citizens Bank.
Plus, your finances are protected with the Citizens Bank Online Guarantee. Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ©2022 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N. A.