Are you having issues? Select the issue you are having below and provide feedback to Citizens Bank.
- Plain white background
- Login not available for two weeks
- Fees are too high
- App is down every day at 12am EST
- Not intuitive
I have been having issues for months. Now, it won't open at all. I contacted Citizens Bank, they suggested I delete and reinstall their app. I did as advised, it still won't open. I'm so angry!
I cannot access my online credit card account thru Citizens Bank since last weekend. No one will answer the phone, I've been trying for days to get ahold of someone. At least I don't have a bank account with them but seriously, no contact, no response, no information since this weekend. This is ridiculous.
When I attempt to take a photo of my check during mobile deposit, the camera changes orientation to landscape in portrait position and vice versa. I was able to take photos manually and the deposit appears to have been accepted but just thought you should know. Was there a software update recently?
The app is not working and hasn’t been for days.
E-Mail: mobilesupport@citizensbank.com
Website: 🌍 Visit Citizens Bank Website
Developer: Citizens Bank, N.A.
a user from Newton, United States reported problems with Citizens Bank : Login
a user from Attleboro, United States reported problems with Citizens Bank : Crashes
a user from Derry, United States reported problems with Citizens Bank : Crashes