Citizens Bank app not working? crashes or has problems?

Citizens Bank Status


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⚠️ Most reported problems ⚠️

Crashes
35.7%

Something else
28.6%

Connection
14.3%

Login
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Citizens Bank Problems 😠👌🔥

- Plain white background

- Login not available for two weeks

- Fees are too high

- App is down every day at 12am EST

- Not intuitive

  4 Reported Issues: 😵🆘🛟🚨📢

Elizabeth
2023-06-22

I have been having issues for months. Now, it won't open at all. I contacted Citizens Bank, they suggested I delete and reinstall their app. I did as advised, it still won't open. I'm so angry!

Lisa Sellers
2023-01-19

I cannot access my online credit card account thru Citizens Bank since last weekend. No one will answer the phone, I've been trying for days to get ahold of someone. At least I don't have a bank account with them but seriously, no contact, no response, no information since this weekend. This is ridiculous.

Susan Lacroix
2022-09-23

When I attempt to take a photo of my check during mobile deposit, the camera changes orientation to landscape in portrait position and vice versa. I was able to take photos manually and the deposit appears to have been accepted but just thought you should know. Was there a software update recently?

Holly Elliott
2022-07-09

The app is not working and hasn’t been for days.

Showing 1-4 of 4

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About this app

Plus, your finances are protected with the Citizens Bank Online Guarantee.  Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.  Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ©2022 Citizens Financial Group, Inc. All rights reserved. 
Citizens is a brand name of Citizens Bank, N. A.