Bonvenu app not working? crashes or has problems?

Bonvenu Status

Last Updated on 2024-05-18 by Citizens NB

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Summary of Bonvenu Problems 😠👌🔥

- None mentioned in the given text.

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Common Bonvenu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bonvenu app on iOS and Android devices. Solve all Bonvenu app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bonvenu iPhone Issues and Solutions

Bonvenu iOS app crashes, not working, errors
Bonvenu iOS app network issues
Bonvenu on iOS has black/white screen

Bonvenu Android App Issues and Solutions

Bonvenu has errors/crashing/not working
Bonvenu server network connectivity issues
Bonvenu has black screen

Bonvenu iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bonvenu app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bonvenu app crashes or not working on Iphone (iOS):

Close and restart the Bonvenu app on iPhone
Update Bonvenu app to the Latest Version for iOS
Uninstall and reinstall Bonvenu iPhone app
Update your iPhone to the latest iOS version

Fix Bonvenu on iPhone unable to connect to server/internet connection issues::

To resolve Bonvenu network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bonvenu black/white screen (blank screen) on iPhone:

Follow the Bonvenu iOS app troubleshooting guide Here →

Bonvenu Android App Issues and Solutions

Fix Bonvenu not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bonvenu app issues:

Force Stop the Bonvenu App
1. On android, goto "Settings" » click Bonvenu app. » click "Force Stop".

Update Bonvenu to the latest version on PlayStore

Clear Bonvenu App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bonvenu app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bonvenu.

Fix Bonvenu unable to contact server/ Bonvenu internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bonvenu » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bonvenu » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bonvenu on android.

Solve Bonvenu black/white screens issue on Android:

Follow the Bonvenu android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citizens NB, developers of Bonvenu.

About this app

With the tap of your finger, you have the ability to check balances, view account activity and history, pay bills, deposit checks, and make transfers. Mobile Banking is as secure as Internet Banking, protected by advanced technology. To access Mobile Banking, you must be registered with Internet Banking. No private data, including your account information, is ever stored on your mobile device. Access your account anytime, anywhere. System availability and response time is subject to market conditions.