Tinybeans Private Family Album Status

I keep getting a message that login to the App through Facebook is "not currently available." for the last 3 days. When I attempt to sign in to Tinybeans directly, I am unable to because I have never set up a password so there is no password to change. It tells me that the email address already has an account to I need to change my password and it will be sent. However I have never received an email for the purpose of adding or changing the password for the App. Help!

Black screen on Memories Unable to go to activities or more Need help to use Memories,again

family members in album suddenly not able to like/heart photos, we are premium/paying account, please advise

Won't let me heart or comment.

As others have reported, I cannot like/heart photos anymore. Is there a fix?

Cannot like photos - windows/Chrome - turned off VPN (that used to fix it before)

I am no longer able to like/heart photos. I tried both chrome and windows computers.

I can not like the photos

For two weeks or so I have been unable to like (heart) any pictures on my desktop app. I use Chrome. Any fixes? Thanks.

I click download on a picture and it says (saving to gallery). Never goes in gallery

Since your upgrade, I both my husband & I both had problems with loading and opening the program. Fix it please. My family live hundreds of klms away and this is our visual daily record of the kids. The program wasn't broken!!

As soon as I open Tinybeans it switches off again. Tried several times and it repeats just switching off (or leaving app).

I can not play my family videos I've downloaded from Tinybeans. The error message says, "Can't open. It uses unsupported encoding settings." I uninstalled Windows Media Player and reinstalled a newer version and that doesn't work either. How do I fix this?

I can't view or download videos from this app. This started about 3-4 weeks ago.

It has been almost 2 weeks, and I cannot download any videos from Tinybeans.

videos will not play

I can see the photos. Videos do not work from email or the app on my Pixel. Latest update installed. When will this be fixed?

Videos will not play last three weeks.

Since August 1 videos won't play. Never a problem.before that.

I can watch videos that my daughter has posted up to Jul 18th. After that date, I've been unable to watch any videos posted. When I hit play, it just shows a black screen with a rotating orange circle.

Videos not loading

Videos are not playing

Videos won't load in the app. I am connected to WiFi and cleared data storage. Very frustrating as it's been 2 weeks

The pictures take 72 hours to load and the videos don't work

problem started about 8 days ago. Unable to play videos on MacBook when on the TinyBeans website. Using the app on iPhone was fine. But now the same problem is occurring when using the app. Any video posted prior to prior to July 21 will play on app and website. Have tried signing out and signing back in and tried reboot.

Videos either not uploading or when they finally do they are discolored or unable to play

I am unable to get a video to upload Or show as uploaded.

Several of the videos posted by Rita Holguin Gonzalez have audio playin but no video showing. A few videos do work.

Videos won't play on my SamsungS22

When uploading videos they’re unable to be viewed