Tinybeans Private Family Album app not working? crashes or has problems?

Tinybeans Private Family Album Status


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⚠️ Most reported problems ⚠️
Something else
75.5%

Not working
16.7%

Connection
5.9%

Crashes
1.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 77 Reported Issues:

E
ELLEN ROACH 2024-04-26

I keep getting a message that login to the App through Facebook is "not currently available." for the last 3 days. When I attempt to sign in to Tinybeans directly, I am unable to because I have never set up a password so there is no password to change. It tells me that the email address already has an account to I need to change my password and it will be sent. However I have never received an email for the purpose of adding or changing the password for the App. Help!

E
Elizabeth Fatz 2024-01-01

Black screen on Memories Unable to go to activities or more Need help to use Memories,again

S
Sarah 2023-11-14

family members in album suddenly not able to like/heart photos, we are premium/paying account, please advise

Z
Zorina Guri 2023-11-13

Won't let me heart or comment.

K
Kathleen M Valasek 2023-11-07

As others have reported, I cannot like/heart photos anymore. Is there a fix?

J
J Walsh 2023-11-04

Cannot like photos - windows/Chrome - turned off VPN (that used to fix it before)

M
Melanie J Heuerman 2023-11-04

I am no longer able to like/heart photos. I tried both chrome and windows computers.

T
Tatyana Prusakova 2023-11-04

I can not like the photos

B
Bruce J Boudreau 2023-10-30

For two weeks or so I have been unable to like (heart) any pictures on my desktop app. I use Chrome. Any fixes? Thanks.

J
Jerry 2023-10-13

I click download on a picture and it says (saving to gallery). Never goes in gallery

K
Kim M Webber 2023-10-01

Since your upgrade, I both my husband & I both had problems with loading and opening the program. Fix it please. My family live hundreds of klms away and this is our visual daily record of the kids. The program wasn't broken!!

R
Ria Hoffman 2023-10-01

As soon as I open Tinybeans it switches off again. Tried several times and it repeats just switching off (or leaving app).

J
James Sproul 2023-09-24

I can not play my family videos I've downloaded from Tinybeans. The error message says, "Can't open. It uses unsupported encoding settings." I uninstalled Windows Media Player and reinstalled a newer version and that doesn't work either. How do I fix this?

L
Lori Suber 2023-08-13

I can't view or download videos from this app. This started about 3-4 weeks ago.

L
Liz 2023-08-11

It has been almost 2 weeks, and I cannot download any videos from Tinybeans.

J
Josette Lumbruno 2023-08-09

videos will not play

L
Laurie Richter 2023-08-09

I can see the photos. Videos do not work from email or the app on my Pixel. Latest update installed. When will this be fixed?

T
Tanya 2023-08-07

Videos will not play last three weeks.

D
Dave 2023-08-04

Since August 1 videos won't play. Never a problem.before that.

T
Tracy 2023-08-04

I can watch videos that my daughter has posted up to Jul 18th. After that date, I've been unable to watch any videos posted. When I hit play, it just shows a black screen with a rotating orange circle.

B
Bev Krenxke 2023-08-02

Videos not loading

B
Bonnie 2023-08-02

Videos are not playing

B
Bobbie Kithcart 2023-08-01

Videos won't load in the app. I am connected to WiFi and cleared data storage. Very frustrating as it's been 2 weeks

K
Kathleen 2023-07-28

The pictures take 72 hours to load and the videos don't work

A
Alice Murdoch 2023-07-28

problem started about 8 days ago. Unable to play videos on MacBook when on the TinyBeans website. Using the app on iPhone was fine. But now the same problem is occurring when using the app. Any video posted prior to prior to July 21 will play on app and website. Have tried signing out and signing back in and tried reboot.

K
Kristina 2023-07-27

Videos either not uploading or when they finally do they are discolored or unable to play

H
Hannah Seibert 2023-07-24

I am unable to get a video to upload Or show as uploaded.

L
Lynda St. Clair 2023-07-23

Several of the videos posted by Rita Holguin Gonzalez have audio playin but no video showing. A few videos do work.

B
Bobbie Kithcart 2023-07-23

Videos won't play on my SamsungS22

A
Alex 2023-07-22

When uploading videos they’re unable to be viewed

D
Diane Winder 2023-07-12

I receive photos but cannot open them (enlarge them)the account is Holden & Amanda Graves

J
Jennifer Lieberman 2023-07-01

My phone shows images as posted but they haven't shown up for anyone else. This happened to my husband's phone several months ago. It seems both of our apps have stopped being able to post. Yet we're paying for a subscription.

M
Megan 2023-06-07

I uploaded a video that won’t play back on the app. I tried closing and opening it again and shutting off and turning on but it still won’t play for myself or others. Thank you!

H
Heather Mordaunt 2023-05-20

My Tiny Beans is not synchronizing

P
Polly Stephens 2023-05-08

Tinybeans says I have the free subscription and am out of posts for the month when I’ve paid for the subscription already. NOT cheap.

T
Tamara 2023-05-07

I can upload videos but not photos

R
Renae Ditmer 2023-05-06

I keep getting an error message that Tiny Beans won't sync. I've tried everything. Help!

K
Kathy Schrader 2023-04-30

problem sync ing my computer tinybeans with cell phone

M
MPK SOPER 2023-04-29

I've got a synchronicity problem. I can't move the pics or get the videos to work.

J
Jan Pixley 2023-04-24

Cannot click on photos or videos in order to comment/like. I have updated the app.

D
Donna S Cowden 2023-04-20

App is not synchronizing.

T
Tina Moyer 2023-04-06

I can no longer download a photo, how can I fix this?

D
Diana Lucy Kuzawa 2023-02-28

I have been receiving photos/short videos from a relative through tinybeans for several years via my e-mail. I stopped getting them several months ago though I am still on her contact list. My e-mail hasn't changed. Am I being blocked for some reason? We are both at a loss.

H
Heidi 2022-09-19

Pin As Day Photo is not working. it appears as though it does in session, but it's not saved upon closing and reopening the app. This has been going on for several weeks.

A
Alana 2022-08-28

Hello, I have recently been having issues with my moments. They do not upload although I am connected to strong wifi and using the same phone as always and have not had issues uploading in the past. It is quite frustrating to have to upload them twice and have a broken moment visible for me thst is can't remove. Any help appreciated Alana

M
MOIRA MACDONALD 2022-08-21

Having trouble sharing photos and videos on tinybeans

C
Caroline 2022-08-18

Pin As Day Photo is not working. it appears as though it does in session, but it's not saved upon closing and reopening the app. This is a recent issue.

C
Caroline 2022-08-18

Constantly downloading moments when I go to Memories. This is a recent issue in the last month.

L
Leslie Brown 2022-08-11

The app is constantly downloading photos, after all my photos have been successfully posted. This is a recent occurrence, in the last month. How can I resolve this?

D
Derek 2022-08-02

App constantly says uploading xx moments and then nothing happens. It also will not let me load any images.

J
Julie 2022-07-31

On Android, when I open Tiny Beans it says "uploading xx moments" and spins. I uninstalled and reinstalled, it seemed fine until the next notification came in. It started a few days ago. TinyBeans works fine on my iPad so seems to be an android issue. I'm reinstalling now. And it's working again, for now.

A
Andrea Justice 2022-07-28

My photos won't load from yesterday.

K
Katie Schaefer 2022-07-25

I am not getting pictures on the memories calendar. It keeps spinning but nothing is loading. I was asked to log on this morning which I did. However I had never logged off. The pics have loaded on the activities page finally but only from 1 of my 2 families.

J
Jennifer Bruner 2022-07-25

Same issues as others. Tinybeans keeps buffering and message displayed says it's downloading 200+ messages. Cannot upload new pictures.

C
Cindy Piatti 2022-07-25

App not working properly. I reinstalled it and no photos in the memory calandar now. It will not show new photos either. Started 2 days ago. Please help!

L
Linda Craig 2022-07-20

Unless I keep turning my phone off and on, Tiny Beans keeps buffering and telling me it's downloading 272 messages or some such outrageous number. Help. This is new since the upgrade to the comment section which is not my favorite upgrade, btw. Thanks!

L
Leslie Bslandrin 2022-07-07

When i click on the app it instantly goes away and i can’t see my granddaughters 😢

B
Bethany Wanvig 2022-06-28

Family are not seeing new uploads - started June 23

D
David Reed 2022-06-26

Email update notifications are not being sent

T
Terri Wilcox 2022-05-27

The app crashes when I try to open an individual picture or video

C
Carly 2022-05-14

My friend and family are no longer getting an email when I post a photo

K
Katie Thomas 2022-05-12

Ever since the latest update installed, the “likes” do not display on my photographs. Very annoying, please fix or advise me how I can fix.

S
Sarah 2022-05-11

I am getting push notifications of likes but when I open the app, nothing is in the notification list and no “likes” on the photos. I am seeing comments though. Also videos are not always loading and showing right. I have force closed the app, cleared the cache and reset my phone. Still an issue several days later.

L
Leah Thomas 2022-05-08

I am getting push notifications of likes but when I open the app, nothing is in the notification list and no “likes” on the photos. I am seeing comments though. Also videos are not always loading and showing right. I have force closed the app, cleared the cache and reset my phone. Still an issue two days later.

C
Chris Moretti 2022-04-23

Problems with both the application and not able to use the web because I cannot reset the password

B
Bev 2022-04-21

Session expired message please help!

C
Christine Bourn 2022-04-21

App on i phone says “session expired” and won’t recognise me when I log in.

A
Ashley 2022-04-21

App says session expired - won’t let me log back in. Finally logged in and can’t see any of my photos.

S
Susan Savage 2022-04-21

Message “Session Expired” on app when trying to login

L
Lauren Strachan 2022-04-21

App saying Session Expired when I try and log in

A
Amie Jacobson 2022-04-21

App saying “session expired” when I try to login. Web interface will also not load.

A
Amie Jacobson 2022-04-21

App saying “session expired” when I try to login. Web interface also will not load.

S
Sarah 2022-04-21

App saying session expired and won’t log in. Web page won’t log in either

A
Amanda Joyce Malley 2022-04-21

App saying “session expired” when I try to login. Web interface will not load.

J
Jamie 2022-04-20

The app crashes every time I try to use it.

B
Barri 2022-04-19

I got a new phone and now the TB app won’t open. I did a hard start and still nothing.

H
Hannah Mastriano 2022-04-18

The app crashes every time I try to open it.

Showing 1-77 of 77 reported issues:

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