Are you having issues? Select the issue you are having below and provide feedback to FamilySearch Memories.
- Doesn't show all memories
- No filters to show "not tagged" or "no title"
- Website needs to adopt the same circular tags and auto-face-circles as the app
- People tagged in photos in the Tree app don't show up in the Memories app
- Attaching a audio file to a family search file is complicated
- Takes a long time to figure out how the app works for attaching pictures or audio files to a specific individual in family search
Complete guide to troubleshoot FamilySearch Memories app on iOS and Android devices. Solve all FamilySearch Memories app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FamilySearch International, developers of FamilySearch Memories.
You’ll be the one everyone thanks for saving the most meaningful memories! • Snap photos of any family moment, such as recitals, dates, graduations, reunions, and memorials, and add them to your family tree. • Interview family members, and record the details of their lives and favorite memories. • Type family stories, jokes, and sayings, or use the microphone key to record what you say. • Enrich written stories by adding descriptive photos. • Identify relatives in photos, stories, and recordings. FamilySearch Memories makes collecting, preserving, and sharing your favorite family memories easy and convenient wherever you are. Do you have favorite stories and photos you share at family gatherings? Do you feel an urgent need to preserve your memories so they are never forgotten and are shared from generation to generation? Will your loved ones benefit by learning more about their relatives? Those memories automatically attach to the Family Tree. • Take family memories with you wherever you go—FamilySearchMemories works even without Internet access. • Pick up where you left off on any device since FamilySearchMemories automatically syncs with FamilySearch. org. • Store family memories free forever, deep within the FamilySearch vaults.