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Listed below are our top recommendations on how to get in contact with Tinybeans Family Album & Book. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tinybeans Family Album & Book. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tinybeans Pty Ltd
Contact e-Mail: [email protected].com
82.76% Contact Match
E-Mail: [email protected]
57.89% Contact Match
Developer: mixi, Inc.
E-Mail: [email protected]
Website: Visit mixi, Inc. Website
Check out their website to see who the real customer is. They say the information is yours, but they sell your trust on their website. This app also communicates with more websites than my browser! Why? Likely because it gives personal information about you to whoever is willing to take it. They also don’t bother to actually deliver the features they promise paying customers. Worst app on my phone. Looking to get rid of this crap and replacing them with simple folder to share pictures. More reliable, not as disgusting. Everything that’s wrong with apps. Update: Tinybeans claim they don’t sell personal information they collect, but don’t say anything about all the communications their apps has with third party servers. Presumably, these collect personal information (at least activity the lets them track users). Or is Tinybeans claiming they don’t use any SDK that track users or produces targeted ads? Would love to know. Would love to hear all these communications between the app and third parties explained. Also, they don’t say anything about how they offer on their website to push crap based on the “trust” uses have in them (why would anyone trust them??). And Tinybeans: fix your download feature (mass download of everything from your closed garden, not single picture).
I hare this update. We have paid for the last two years for premium and we're so disappointed. Not sure we'll pay for this upcoming year with this new format. I HATE the new Home Screen. It never loads and when it does it's all crap advertisements and articles. I don't pay for this app for a home screen of ads. We pay for it to see nothing other than our son. We use this for our own curation of photos of our son, and share them with his grandparents. I have ZERO interest in your crap articles. 75% of the time, the page doesn't even load. We loved the homepage that was a stream of recent photos and videos. This was helpful because we don't upload everyday, so you could see newly posted photos and videos... now it's nearly impossible to find recently posted items that are from several days back. Family members don't know to go back to look through previous days/weeks to find new content. We don't care about your "ideas tab" and refuse to read any of it. Fix this or you're losing another family as subscribers. Judging by your recent reviews you'll be losing the bulk of your membership along with us.
Update::: I have now had this app for 4 years. 4 years of memories, laughter, sharing with friends and family for them to decide to start charging a monthly subscription fee. I started using this app because it was free, not because it was bug free or exceptionally easy to use. You can only download 20 pictures at a time and half the time it stalls and I have to restart. The videos are on 30 seconds long and can only add one at a time. The filters, stickers and add one have never been updated or improved to where I externally edit my pictures then add them in. But it was a great place to gather my pictures and videos I didn’t want on social media but still wanted to share. You had me for 4 years and I have promoted them to everyone! But you have now lost me. Will not pay for this app!!! I have truly enjoying this app to be able to share pictures of my child without putting it all out on the internet! Only thing is it is very slow about uploading new pictures and especially videos, I wish this could be worked out! I never used to have a problem but in recent months is has gotten slower! Other than that, I still use and enjoy the app!
By Kathy Ahrens
Jul 06 2022
I am getting 2-3x the same memory from one of my daughter's and she claims that she only sent the photo one time. Is the problem on my end or hers and what do we do. Thank you.
By Patrick Shannon
Jun 15 2022
Why do I receive notifications during the middle of the night, should be between 8:00am to 10:00 pm at the latest for my time zone.
By Shannon Batten
Mar 19 2022
I have been a Tinybean user for over 4 years. As of yesterday, when i try to upload a video, the app doesn't let me. These two bars show up in the middle of the video file to let you upload the time range of the video you want to upload, but there is no way to extend the bars and they are only one second apart. Can you please advise on how this issue can be fixed?
By carla kelley
Feb 11 2022
I'm the grandparent of two grandsons that are using your app. Parents names are Jared and Holly Kelley (grandsons:Duncan and Lincoln). I'm not able to add photos and comments. I have been emailing and follow up emails since January 1st. Still not fixed. Please respond.
By Robert Bell
Dec 21 2021
I ordered a 6 1/2 by 8 album that was on special about 2 wks ago,when I got it yesterday it had no pictures in it.The subscription or account was under [email protected] i wish to send it back because there is no pictures in it
Your customer service stinks. I am going to call my credit card company and cancel the payment on this if it is not made right. BobBell
Nov 21 2021
I have been using tiny beans for almost 6 years now. Within the last 2 weeks, whenever I get a notification and I click on the picture, it just disappears. I used to be able to click on the picture and it would pop right up. Now sometimes it doesn't even appear until the next day. Please please fix this, it is very annoying. I'm also paying for the service now, so I expect it to work correctly.
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