Contact Tinybeans Private Family Album Support

by Q44623

Check out their website to see who the real customer is. They say the information is yours, but they sell your trust on their website. This app also communicates with more websites than my browser! Why? Likely because it gives personal information about you to whoever is willing to take it. They also don’t bother to actually deliver the features they promise paying customers. Worst app on my phone. Looking to get rid of this crap and replacing them with simple folder to share pictures. More reliable, not as disgusting. Everything that’s wrong with apps.

Update: Tinybeans claim they don’t sell personal information they collect, but don’t say anything about all the communications their apps has with third party servers. Presumably, these collect personal information (at least activity the lets them track users). Or is Tinybeans claiming they don’t use any SDK that track users or produces targeted ads? Would love to know. Would love to hear all these communications between the app and third parties explained.
Also, they don’t say anything about how they offer on their website to push crap based on the “trust” uses have in them (why would anyone trust them??).
And Tinybeans: fix your download feature (mass download of everything from your closed garden, not single picture).

by TempusFugit86

I hare this update. We have paid for the last two years for premium and we're so disappointed. Not sure we'll pay for this upcoming year with this new format. I HATE the new Home Screen. It never loads and when it does it's all crap advertisements and articles. I don't pay for this app for a home screen of ads. We pay for it to see nothing other than our son. We use this for our own curation of photos of our son, and share them with his grandparents. I have ZERO interest in your crap articles. 75% of the time, the page doesn't even load. We loved the homepage that was a stream of recent photos and videos. This was helpful because we don't upload everyday, so you could see newly posted photos and videos... now it's nearly impossible to find recently posted items that are from several days back. Family members don't know to go back to look through previous days/weeks to find new content.

We don't care about your "ideas tab" and refuse to read any of it. Fix this or you're losing another family as subscribers. Judging by your recent reviews you'll be losing the bulk of your membership along with us.

by Belawrence12

Update::: I have now had this app for 4 years. 4 years of memories, laughter, sharing with friends and family for them to decide to start charging a monthly subscription fee. I started using this app because it was free, not because it was bug free or exceptionally easy to use. You can only download 20 pictures at a time and half the time it stalls and I have to restart. The videos are on 30 seconds long and can only add one at a time. The filters, stickers and add one have never been updated or improved to where I externally edit my pictures then add them in. But it was a great place to gather my pictures and videos I didn’t want on social media but still wanted to share. You had me for 4 years and I have promoted them to everyone! But you have now lost me. Will not pay for this app!!! I have truly enjoying this app to be able to share pictures of my child without putting it all out on the internet! Only thing is it is very slow about uploading new pictures and especially videos, I wish this could be worked out! I never used to have a problem but in recent months is has gotten slower! Other than that, I still use and enjoy the app!