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⚠️ Most reported problems ⚠️

Connection
33.3%

Crashes
16.7%

Login
16.7%

Not working
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of FamilySearch Tree Problems 😠👌🔥

- Need for easier correction or deletion of false information added by others

- No DNA feature for triangulation with relatives who have done AncestryDNA/23&Me

- Need for an option for preferred name and moving it to the vital section at the top of the profile.

  2 Reported Issues: 😵🆘🛟🚨📢

Barbara Klug
2022-10-28

cancel my account! i’m going to Better Business Bureau. you are ridiculous. WWJD? !

Barbara Klug
2022-10-28

it’s impossible to cancel Family Search! changed passwords many times. the they send you to Just Ask and charge you for what i don’t know. for a church related service

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Common FamilySearch Tree Problems & Solutions. Troubleshooting Guide

       


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About this app

Share your family legacy with others in person or through popular social networks. • Browse your family branches, and see portraits of relatives you’ve never seen before. • Discover facts, documents, stories, photos, and recordings about your ancestors. • Easily add new life details, photos, stories, and audio recordings for your relatives. • Take your family tree with you wherever you go—FamilySearchTree works even without Internet access. • FamilySearchTree automatically syncs with FamilySearch. org, so you can pick up where you left off on any device.  FamilySearch Family Tree makes it easy and convenient to discover and document your own branches of the world’s family tree while preserving family memories such as photos, written stories, and audio recordings.  It’s the best way to find and share meaningful, heart-turning family stories that will make an impact on your life and the lives of your loved ones.  Take FamilySearchTree to family gatherings, and capture stories you’ve never heard before.  As your heart turns to them, begin to collect and add your own favorite family memories to the tree for others to enjoy for generations to come.  Share family stories with your children at bedtime or in the car while traveling.  Ask your parents and grandparents to tell you about their lives and what they remember about their deceased relatives; then record their stories using FamilySearchTree .  Connect with your ancestors as you discover the important events and stories of their lives.  FamilySearch Family Tree is always free.  Watch how stories of your ancestors’ hardships, endurance, and faith help you become a better person.  Learn something new about your family origins while waiting in a line.  NOTE: Content you provide for deceased individuals will be publicly available.  Use important moments of your history as teaching aids.  See our privacy policy for more details.