Hum app not working? crashes or has problems?

Hum Status

Last Updated on 2024-08-27 by Verizon Connect Inc.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Crashes

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hum Problems 😠👌🔥

- Diagnosis failed

- Terrible service

- Can damage car's CPU

- Does not alert emergency services in an emergency situation

Have a Problem with Hum: GPS Family Locator? Report Issue

Common Hum Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hum app on iOS and Android devices. Solve all Hum app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hum iPhone Issues and Solutions

Hum iOS app crashes, not working, errors
Hum iOS app network issues
Hum on iOS has black/white screen

Hum Android App Issues and Solutions

Hum has errors/crashing/not working
Hum server network connectivity issues
Hum has black screen

Hum iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hum app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hum app crashes or not working on Iphone (iOS):

Close and restart the Hum app on iPhone
Update Hum app to the Latest Version for iOS
Uninstall and reinstall Hum iPhone app
Update your iPhone to the latest iOS version

Fix Hum on iPhone unable to connect to server/internet connection issues::

To resolve Hum network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hum black/white screen (blank screen) on iPhone:

Follow the Hum iOS app troubleshooting guide Here →

Hum Android App Issues and Solutions

Fix Hum not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hum app issues:

Force Stop the Hum App
1. On android, goto "Settings" » click Hum app. » click "Force Stop".

Update Hum to the latest version on PlayStore

Clear Hum App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hum app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hum.

Fix Hum unable to contact server/ Hum internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hum » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hum » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hum on android.

Solve Hum black/white screens issue on Android:

Follow the Hum android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Verizon Connect Inc., developers of Hum.

About this app

Request help 24/7 for flat tires, dead batteries, lockouts and tows—and then watch the map to track the service provider’s progress to your location. Review your vehicle’s location history and detailed stats by trip, such as average and max speed, mileage, fuel usage, trip time and idle time. Capture data on driving events—acceleration, speed, braking and cornering—to help you understand and modify your behavior, or coach others to become safer drivers. Stay on top of routine maintenance by reminding you when it’s time for an oil change, tire rotation or other service. Verizon Wi-Fi is available on select devices. Data usage applies. Keep tabs on your car’s health and track of its location. Connect with emergency services and have them dispatch help, even if you don’t respond to an agent. Note: Verizon Wireless data plan required for HumX. Privacy of your family is a top concern for us, please share your location only with people you trust. Check your car’s health from your smartphone and detect issues before you hit the road. Connect to a certified mechanic for unbiased advice. Download the this app app and connect your car to your connected life. Get peace of mind with crash detection, roadside assistance and more. this app is the connected car solution that helps you take care of your car and everyone in it. Use GPS to find any of your this app-equipped cars when you need to. Coverage not available everywhere; see vzw. com for details.