SmartBank app not working? crashes or has problems?

SmartBank Status

Last Updated on 2025-02-28 by SmartBank

I have a problem with SmartBank

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User reports:
No current problems

User reports 0

Summary of SmartBank Problems 🔥

- Randomly doesn't let you sign in with your fingerprint or Face ID

- Can't reset password from the app

- Charges stay pending for days and even weeks

- Features are barebones

- App looks like it was made in 2005

- No pie chart/breakdown on where money is being spent

- No option to roll change over into savings account

- Glitches on iPhones

- Constantly shows none new updates when logging in

📋 2 Reported Issues:

Duane Bunch 2023-04-26

App will not open says not responding errors

Jodie Rutherford 2022-08-20

I haven't been able to use the app in several days. When I try to open it, I get a message saying The data network is busy or unavailable, please try again or come back later.

Showing 1-2 of 2 reported issues:

Have a Problem with SmartBank Mobile Banking? Report Issue

Common SmartBank Problems & Solutions. Troubleshooting Guide

Table of Contents:

SmartBank iPhone Issues and Solutions

SmartBank iOS app crashes, not working, errors
SmartBank iOS app network issues
SmartBank on iOS has black/white screen

SmartBank Android App Issues and Solutions

SmartBank has errors/crashing/not working
SmartBank server network connectivity issues
SmartBank has black screen

⚠️ Troubleshoot | Fix Now in One Click

SmartBank iPhone Issues and Solutions

How to fix SmartBank app crashes or not working on Iphone (iOS):

Close and restart the SmartBank app on iPhone
Update SmartBank app to the Latest Version for iOS
Uninstall and reinstall SmartBank iPhone app
Update your iPhone to the latest iOS version

Fix SmartBank on iPhone unable to connect to server/internet connection issues::

To resolve SmartBank network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

SmartBank Android App Issues and Solutions

Fix SmartBank not working on Android, crashes, errors or is unresponsive:

Force Stop the SmartBank App
1. On android, goto Settings » SmartBank » click [Force Stop]

Update SmartBank to the latest version on PlayStore

Clear SmartBank App Cache and Data:
1. On android, goto Settings » Apps » SmartBank » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SmartBank.

Fix SmartBank unable to contact server/ SmartBank internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click SmartBank » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SmartBank » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SmartBank