Regal app not working? crashes or has problems?

Regal Status


I have a problem with Regal

Are you having issues? Select the issue you are having below and provide feedback to Regal.




⚠️ Most reported problems ⚠️

Not working
41.3%

Something else
26.9%

Login
21.2%

Account
4.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Regal Problems 😠👌🔥

- No automatic screenshot to save ticket into camera roll

- No option to “like” or add upcoming movies to watch list

- No Apple Watch app to pull up tickets

- No ability to cancel tickets and get a refund

  28 Reported Issues: 😵🆘🛟🚨📢

Jason Serota
2024-02-03

I have been blocked from using the regal cinemas app

Brian Isom
2024-01-27

Everytime I try to purchase concessions using my gift cards it says to check internet connection. I have internet connection. Your app needs serious work!

NANCY JEAN LIZON
2023-07-23

Repeatedly gives me "connectivity error while completing your purchase". You seem to have lost internet connectivity, or the server did not respond while processing this transaction. I can't purchase tickets from the website on my laptop as it doesn't recognize that I have the unlimited plan.

Rhonda Geiger
2023-07-07

Keep getting can’t verify you are not a robot

Kathleen M Griffin
2023-06-14

App won’t let me see any movies or theaters. Keeps asking if I am having trouble with the internet. Regular Regal website is blocking me so I have no ability to check out the movies at Regal.

Sean Mulligan
2023-04-19

The Regal app won't open up on my Samsung J3 phone. I just subscribed to Regal unlimited and I need the app to access the plan.

John Thomas
2023-03-19

my theater visits has not changed after the last 2 visits. still says need 9 more for diamond level. infact I seem to have lost a visit. I have a screen shot of it where it says 8 more needed for diamond. now 9 again! should be 7 now🤔

Rhonda McNurlen
2023-02-24

The past few days the QR code will not load in the Regal app.

Carrie Cochran
2023-01-28

The app says it needs to update, but when I try to update it, I get an error msg. If I go straight into the app store - not through Regal, the install icon will spin, but nothing more happens?

Jennifer Daly
2023-01-18

Several times I have gone into the app, saw tickets for a particular movie at the closest theatre, then gone in a little bit later and purchased said tickets, only to have purchased them to another theatre unaware that the locations had changed. Sunday, I saw A Man Named Otto at my theatre for today, but 10 minutes ago I went into my app and the movie was unavailable. I closed it out and went into it again and now it shows the movie available but not at MY theatre. However, I can purchase tickets on the internet at MY theatre for today. Why does this happen?

Eric Carter
2022-12-21

The Regal App is not working at all. I have reset my phone cleared out memory space updated the playstore but still nothing works. How can I add a family member when I can't even access my account?

Rosemarie Kraus
2022-11-11

I am unable to update the app. When I tried to logon, it says it needs to be updated and then the app will not allow me to update it. I have been unable to make any movie reservations for the past week

Cristi Erickson
2022-10-24

I run into “Update Required,” but when I click “UPDATE NOW,” it takes me to the Apple App Store Regal app, but I don’t see any option for updating, just “Open” (and that sends me back to the app stating an update is required). How do I update this on my iPhone?!

Brigg
2022-10-22

I am constantly getting the "oops, something went wrong message" after purchasing tickets. I close the app, clear the cache, and try again. And of course, the seats I wanted are now being held by my failed purchase. So I go with a second choice of seats and try again only to get the same error message. Now I'm holding 4 seats and nothing's been purchased. This has happened for the last several movies I've seen.

Charles
2022-09-14

Says app is outdated but is the current version. Tried uninstalling and reinstalling but get the same message.

Steven Nguyen
2022-08-22

Screen upload all movies titles

Rhoda Besecker
2022-07-30

App says it needs update but is current, though not functional. Like several others here, I uninstalled and reinstalled, to no avail.

Marcos Ortiz
2022-07-29

The app says I need to update the app. I deinstalled and reinstalled it. I keep getting the same message.

Rhoda Besecker
2022-07-21

Version 9.33.0 update calls for “Upgrade Now” when opened on iPad IOS 15.5. Uninstalled and reinstalled, same problem.

Glen
2022-07-20

Version 9.33.0 update calls for “Upgrade Now” when opened. On iPad IOS 15.5. Uninstalled and reinstalled but acts same, will not open past “Update Now “

Brenda Niedermayer
2022-07-13

App won't complete transaction for ticket purchase! Need certain seats? Crashes and says Minions are working! Help

Roberta Busbea
2022-07-10

I purchased tickets for eldorado arkansas and it gave me eldorado Calif. There was 2 ref and I senior citizen. I inquired for my money back on card way before show time. Please help me. My number is 5014139810

Ahmed M
2022-06-29

My regal Isn’t opening at all and keeps crashing every time I try to open it

Danny Hibshman
2022-06-25

App won't open at all

Cindy
2022-06-16

The regal app is not allowing me to play the preview today it just spins and i did restart the wifi and restarted the phone. Plus i uninstalled the app and reloaded.

Stella
2022-06-15

App closes out immediately when trying to open.

Tina Smith
2022-06-14

Unable to purchase tickets on Regal app or online at Regal site

Kyle SmithJr
2022-04-23

It’s not working

Showing 1-28 of 28

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Common Regal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Regal app on iOS and Android devices. Solve all Regal app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Regal iPhone Issues and Solutions

  2. Regal Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Regal Cinemas, developers of Regal.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Regal Website

Privacy Policy: https://www.regmovies.com/static/en/us/privacy

Developer: Regal Cinemas




About this app

Or visit our box office to purchase your ticket stubs. • Use your this app Crown Club to earn and redeem movie rewards. Endless entertainment. • Easily search for movie theatres in other locations. • See new movies and showtimes at a specific theatre. • Get directions to the theatre for your next movie night.  Read movie reviews and watch trailers for movies out now before buying your mobile tickets in Regal .  Enjoy the movies app you've been looking for, and book your movie recommendations today! • See movies playing in theatres now or new movies coming soon.  Purchase movie tickets today. •Looking for last minute digital tickets? • View our movie finder and purchase movie tickets instantly.  With this app Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want.  Find showtimes and buy movie tickets online with our movie app or at a this app theatre near you.  Sign into your this app Crown Club and start using your movie rewards now.  Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre.  By downloading, installing and using Regal, you agree to this app Cinemas Mobile Application Privacy Policy and Terms of Use as well as Fandango's Privacy Policy, Terms of Use, and Purchase Policy.