Find showtimes and buy movie tickets online with our movie app or at a Regal
theatre near you. Read movie reviews and watch trailers for movies out now
before buying your mobile tickets in the app.
Are you having issues? Select the issue you are having below and provide feedback to Regal.
By Jason serota 2 months ago
I have been blocked from using the regal cinemas app
By Brian Isom 2 months ago
Everytime I try to purchase concessions using my gift cards it says to check internet connection. I have internet connection. Your app needs serious work!
By NANCY JEAN LIZON 8 months ago
Repeatedly gives me "connectivity error while completing your purchase". You seem to have lost internet connectivity, or the server did not respond while processing this transaction. I can't purchase tickets from the website on my laptop as it doesn't recognize that I have the unlimited plan.
By Rhonda Geiger 9 months ago
Keep getting can’t verify you are not a robot
By Kathleen M Griffin 10 months ago
App won’t let me see any movies or theaters. Keeps asking if I am having trouble with the internet. Regular Regal website is blocking me so I have no ability to check out the movies at Regal.
By Sean Mulligan 1 year ago
The Regal app won't open up on my Samsung J3 phone. I just subscribed to Regal unlimited and I need the app to access the plan.
By John Thomas 1 year ago
my theater visits has not changed after the last 2 visits. still says need 9 more for diamond level. infact I seem to have lost a visit. I have a screen shot of it where it says 8 more needed for diamond. now 9 again! should be 7 now🤔
By Rhonda McNurlen 1 year ago
The past few days the QR code will not load in the Regal app.
By Carrie Cochran 1 year ago
The app says it needs to update, but when I try to update it, I get an error msg. If I go straight into the app store - not through Regal, the install icon will spin, but nothing more happens?
By Jennifer Daly 1 year ago
Several times I have gone into the app, saw tickets for a particular movie at the closest theatre, then gone in a little bit later and purchased said tickets, only to have purchased them to another theatre unaware that the locations had changed. Sunday, I saw A Man Named Otto at my theatre for today, but 10 minutes ago I went into my app and the movie was unavailable. I closed it out and went into it again and now it shows the movie available but not at MY theatre. However, I can purchase tickets on the internet at MY theatre for today. Why does this happen?
By Eric Carter 1 year ago
The Regal App is not working at all. I have reset my phone cleared out memory space updated the playstore but still nothing works. How can I add a family member when I can't even access my account?
By Rosemarie Kraus 1 year ago
I am unable to update the app. When I tried to logon, it says it needs to be updated and then the app will not allow me to update it. I have been unable to make any movie reservations for the past week
By Cristi Erickson 1 year ago
I run into “Update Required,” but when I click “UPDATE NOW,” it takes me to the Apple App Store Regal app, but I don’t see any option for updating, just “Open” (and that sends me back to the app stating an update is required). How do I update this on my iPhone?!
By Brigg 1 year ago
I am constantly getting the "oops, something went wrong message" after purchasing tickets. I close the app, clear the cache, and try again. And of course, the seats I wanted are now being held by my failed purchase. So I go with a second choice of seats and try again only to get the same error message. Now I'm holding 4 seats and nothing's been purchased. This has happened for the last several movies I've seen.
By Charles 1 year ago
Says app is outdated but is the current version. Tried uninstalling and reinstalling but get the same message.
By Steven Nguyen 1 year ago
Screen upload all movies titles
By Rhoda Besecker 1 year ago
App says it needs update but is current, though not functional. Like several others here, I uninstalled and reinstalled, to no avail.
By Marcos Ortiz 1 year ago
The app says I need to update the app. I deinstalled and reinstalled it. I keep getting the same message.
By Rhoda Besecker 1 year ago
Version 9.33.0 update calls for “Upgrade Now” when opened on iPad IOS 15.5. Uninstalled and reinstalled, same problem.
By Glen 1 year ago
Version 9.33.0 update calls for “Upgrade Now” when opened. On iPad IOS 15.5. Uninstalled and reinstalled but acts same, will not open past “Update Now “
By Brenda Niedermayer 1 year ago
App won't complete transaction for ticket purchase! Need certain seats? Crashes and says Minions are working! Help
By Roberta Busbea 1 year ago
I purchased tickets for eldorado arkansas and it gave me eldorado Calif. There was 2 ref and I senior citizen. I inquired for my money back on card way before show time. Please help me. My number is 5014139810
By Ahmed M 1 year ago
My regal Isn’t opening at all and keeps crashing every time I try to open it
By Danny Hibshman 1 year ago
App won't open at all
By Cindy 1 year ago
The regal app is not allowing me to play the preview today it just spins and i did restart the wifi and restarted the phone. Plus i uninstalled the app and reloaded.
By Stella 1 year ago
App closes out immediately when trying to open.
By Tina Smith 1 year ago
Unable to purchase tickets on Regal app or online at Regal site
By Kyle smithJr 1 year ago
It’s not working
- No automatic screenshot to save ticket into camera roll
- No option to “like” or add upcoming movies to watch list
- No Apple Watch app to pull up tickets
- No ability to cancel tickets and get a refund
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Complete guide to troubleshoot Regal app on iOS and Android devices. Solve all Regal app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Regal Cinemas, developers of Regal.
100% Contact Match
Developer: Regal Cinemas
E-Mail: [email protected]
Website: Visit Regal Website
Or visit our box office to purchase your ticket stubs. • Use your this app Crown Club to earn and redeem movie rewards. Endless entertainment. • Easily search for movie theatres in other locations. • See new movies and showtimes at a specific theatre. • Get directions to the theatre for your next movie night. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in Regal . Enjoy the movies app you've been looking for, and book your movie recommendations today! • See movies playing in theatres now or new movies coming soon. Purchase movie tickets today. •Looking for last minute digital tickets? • View our movie finder and purchase movie tickets instantly. With this app Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. Find showtimes and buy movie tickets online with our movie app or at a this app theatre near you. Sign into your this app Crown Club and start using your movie rewards now. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. By downloading, installing and using Regal, you agree to this app Cinemas Mobile Application Privacy Policy and Terms of Use as well as Fandango's Privacy Policy, Terms of Use, and Purchase Policy.