Plex app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
52.5%

Something else
25.0%

Screen
12.5%

Photo/Video
5.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Plex Problems 😠👌🔥

- Missing native audiobook support and support for eBooks

- Playback has been terrible

- Laggy, slow, unresponsive interface

- Organizational changes have been bad

- Removing features that have been there for years

- End of life support with many bugs still remaining

- Smart playlists are broken when locally synced to devices

- No button to update a library

- Monumental stupidity, changing the files’ formats rather than just making their software read multiple formats

- Uploading files and playing them in VLC or similar software in less than 1% of the time, with less than 1% of the hassle

  10 Reported Issues: 😵🆘🛟🚨📢

Danny Alsleben
2023-10-19

Set up to watch power rangers for child and season and episode do not match what plays

Greg Mystery
2023-07-13

Every time I select something to watch it crashes. App of phone, TV Everything. Clear cache, reinstalled same issue. Started today

Aaron Z Redding
2023-07-13

Plex crashes immediately after selecting a show or movie when i go to the web interface on my pc i can pick and watch anything on my server i have. cleared the cache and deleted garbage but still nothing is working

Christopher Gebhardt
2023-01-09

I have been using PLEX for several years but now the server will not access my libraries because of missing .dll files. (four of them) I have tried reinstalling PLEX server several times without success. Can you help restore these files: icuuc69.dll icuin69.dll AVCODEC-59.dll and AVFORMAAT-59.dll

Frank A Whelchel
2022-08-22

The TV app keeps messing up with a numerus amount of different problems I have to go to the app in the TV and shut the app down and restart it this happens 2 to 3 times in a just a few hours

Margaret Thomas
2022-08-14

Husband and I have been trying to watch the film Blessed with James nesbitt on Plex. However every time we load it we get a American film documentary about a pastor preaching about the lord. This is not the film we wanted what’s gone wrong please

Mike
2022-08-09

I use Plex for audiobooks. I just got a new iPhone 13 with updated iOS. The app keeps seeming to close while playing in background at seemingly random intervals. It usually save my space but requires I open back up the app and let it load. Normally annoying, problematic while driving since I can’t be fiddling with it.

Malcolm Dubois
2022-07-28

plex keeps closing after 3-5 mins. has been happening for the last few days. its on a windows 10.

William Knight
2022-07-25

Plex TV app keeps shutting down after a few mins all the other apps doesn't do that. Just plex tv app

Phil Steels
2022-05-29

I had to perform a factory reset on my Android TV Box (MBOX T95 4GB Ram, 32GB Rom) running on Android 10.1.X19, security patch December 5, 2019 - since then I have only installed the latest Plex app, and it is unstable and the app keeps crashing. I login to my plex account, and then I get a message on-screen asking if I want to switch to TV Mode rather than Mobile Mode. Whether I select TV, Mobile or Remind me Later, the app then crashes and it goes back to the App screen in Android. Please advise.

Showing 1-10 of 10

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Common Plex Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Plex app on iOS and Android devices. Solve all Plex app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Plex iPhone Issues and Solutions

  2. Plex Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Plex Inc., developers of Plex.




About this app

Watch news from over 190 global publishing partners, including CBS, Financial Times, Euronews, and top local news sources for over 80% of markets in the U. S. this app also offers a media server that organizes your personal data, lets you listen to your favorite podcasts, find new recommendations, and stream new music.  Plex offers (but does not require) a this app Pass In-App Purchase. this app Pass is available for the equivalent of US$4. 99 charged monthly to your iTunes Account, charged yearly for the equivalent of US$39. 99, or as a one-off lifetime payment for the equivalent of US$149. 99.  Stream movies and TV shows, plus 300+ channels of live TV, instantly, without a subscription.  Note: Playing media from your this app library on mobile devices is limited (one minute for music and video, watermark on photos) until Plex is unlocked.  Streaming personal media requires this app Media Server version 1. 18. 3 and higher installed and running to stream to other devices.  Watch your favorite movies from A24, Crackle, Warner Brothers, MGM, Lionsgate and more!  Watch now: stream TV, movies and more with this app.  Watch TV series you know and love or discover brand new shows with this app’s streaming services.  Subscriptions may be managed and auto-renewal may be turned off by going to your iTunes Account Settings after purchase.  Note: If you’ve already purchased Plex on Plex Store or you have a this app Pass, you do NOT need to purchase again!  Enjoy hundreds of free, full length movies from every genre: anime movies, children's movies, documentaries, and much more.  Watch live TV and movies anywhere, from any device, with this app.  Subscriptions automatically renew unless auto-renew is turned off in your iTunes Account at least 24 hours before the end of the current period.  Watch 300+ channels of free live programming—instantly.  Your account will be charged for renewal within 24 hours prior to the end of the current period, charged at the same rate for renewals.  For full functionality, get a this app Pass -OR- make a small, one-time, in-app purchase for app access.