Contact Skyward Support

by Charliebtw

I have been using Skyward to view my grades and register for classes since I began middle school in sixth grade. No other app we use in school has ever come close to being as frustrating and just plain awful to use as skyward. The website already had many problems such as the horrible user interface, freezing randomly, and just flat out not working most of the time, and all of these things unsurprisingly are present on the mobile version as well. This apps user interface is extremely cluttered which makes it annoying to navigate. On top of that, it is very ugly and everything is very small which just makes it inconvenient to click or look at. I wouldn’t mind this too much if the app would actually work when you interacted with it. More than half of the time when you click a button or a drop down it will freeze and take 5 or more seconds to load. This adds to the overall clunky and unpolished feel of the entire app.

by Entropy1.618

This app has been in the App Store, available as a platform to check homework and manage school for eight years, and yet it still seems to have problems expected in a relatively new app.
The app is not as navigable as it has the potential to be, and the performance thereof is extremely glitchy. Also, the extra security with that ridiculous passcode is unnecessary. I’ve used apps with much less security to safeguard more private information. It’s not as if I care if people get a glimpse at my straight A’s either. And what’s the major threat with a glitchy school-sponsored app? That someone will hack in and do my homework for me? Sure wouldn’t want that to happen. 🙄
In addition, the app crashes when one switches from app to app, or even accidentally presses the home button. I am almost certain this is an easy fix, considering I have no other apps with this problem.
Looking at the version history, it doesn’t seem like the app developers at skyward have noticed their early-2000s quality graphics or utter dysfunction of their app; they haven’t even reached a second version of the app (despite it desperately needing updates) which goes to show that these developers are not trying hard enough.

So do us all a favor, skyward, and update your app!

by Andrewxcxsx

I used to use this to check my grades and I never had a problem with it. But recently, it has been stuck on the “Verifying...” screen forever after I put my password in. I deleted the app and re-downloaded it just to find out that it won’t let me search for my School District. Anytime I start typing I see a pop up that says “Please check to ensure you have a Wi-Fi or other data connection and try again. I have turned my WiFi on and off and even tried using my data but it still didn’t work. Therefore I believe that this is a problem with your services, especially since I have seen this problem in other reviews from as far back as October. Listen to the reviews and fix this.