NordPass app not working? crashes or has problems?

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I have a problem with NordPass

Are you having issues? Select the issue you are having below and provide feedback to NordPass.



⚠️ Most reported problems ⚠️
Not working
40.8%

Something else
22.3%

Login
13.8%

Screen
13.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 29 Reported Issues:

P
Paul Hughes 2024-08-22

When I try to open NordPass I get a blank black scree . I have recently transferred my sim to a new iPhone 15 from an iPhone se

K
Kevin Andrews 2023-10-21

Nord Pass iPhone app crashes on start up. Not good.

M
Markay Nutter 2023-09-25

nordpass won't open websites

P
Paul Dilley 2023-05-31

Nordpass no longer loading crashes onstartup after update to 3.56.2. Have restarted and removed and reinstalled the app. Android version 13 and one UI version 5.1 Samsung galaxy s23

A
Andrew McDermott 2023-05-24

The Nord free password app I am using on my desktop opens with an error, kernel.dll missing, I added the file to the file folder and still the same thing.

J
Julie Parker 2023-03-26

I just got an iphone 14 Pro, and My NordPass app opens to a Black Screen. How do I get the app to work again. It works fine on my PC.

J
John Nickson 2023-03-19

Windows 10 Pro - As Sara Mar 15 2023

S
Sarah 2023-03-15

signing in on desktop version for the first time. Put in email address, prompt says continue, and then all I get is a blank rectangle page. Tried downloading app again still same problem.

E
Ed Dirkswager 2023-03-09

signing in for first time. Put in email address prompt says continue and all I get is a blank page. Tried downloading app again still same problem.

B
Barry Donovan 2023-01-31

I just purchased the NordPass Premier. I've downloaded it to my MAC desktop. I've loaded a couple of my passwords and it seems to be working fine as it autofills my username and passwords on the selected site. I then downloaded NordPass on my iPhone (IOS 16.3) and logged into my NordPass Account and unlocked my account. All the passwords I had entered appear BUT when I open a site they DO NOT AUTOFILL the username or password.

K
Kevin Hyneman 2022-12-27

My NordPass app on iPhone 14 opens to a Black Screen.

D
David 2022-12-15

The app used to work on my phone, but then it started opening to a blank black screen. I updated the app but then the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.

D
David 2022-12-15

The app used to work on my phone, but then it started opening to a blank black screen. I updated the app but then the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.

G
Garth 2022-12-05

Unable to login - just get an inifite load screen - from my research online this seems to be a monthly occurance for various people and therefore and inherent problem in the software - would suggest at this point requesting a refund and finding a stable option.

G
Gw Rutter 2022-12-05

Log on screen open, and immediately a window opens with "Something went wrong" The windows closes after that

C
Christopher Boast 2022-10-16

Nordpass keeps crashing on my pc,please help.

J
Joseph C Schley 2022-08-17

NordPass PC app won’t open keeps spinning.

I
Irene Nash 2022-07-26

NordPass doesn't prompt to provide or save passwords on my laptop (Windows 10 using Chrome). It used to work but stopped a few days ago, I reinstalled the extension but still it does not work. Works fine on my desktop using same, Win 10 and Chrome.

L
Leslie H 2022-07-22

The app used to work on my phone, but then it started opening to a blank black screen. I deleted the app in order to reload, but the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.

J
Joseph Darazs 2022-06-18

My Nord pass app won't open I get this message "great - your in" but nothing happens it just opens new browser but app does not open. Same as MB

M
MB 2022-06-18

My Nord pass app won't open I get this message "great - your in" but nothing happens it just opens new browser but app does not open

G
Gary 2022-06-17

Windows 11 - NordPass app: browser login redirect is successful, when i ok the browser to pass the successful login back to app, the app does not register the login and continues to prompt me to login

G
Gabriel Wilson 2022-06-12

I just bought a new Google pixel 6 pro and Nord Pass refuses to open at all. Gives a brief "this application is not working" message and just goes back to home screen

K
Kurt Christiansen 2022-06-08

My Nordpass will not open in my laptop running Windows 10. It just keeps spinning and not opening. It used to open up

J
James Lenane 2022-06-06

Nord password manager won't even open in Windows 10?I've been running this for a few years what is going on?

R
Rochelle Beaudoin 2022-06-06

Unable to log in on my new device after my old phone broke, keeps telling me the master password is wrong and I know it's not wrong...this has been going on for a month and I have tried to email and get no responses

F
FREDERIC L LANG 2022-06-01

(Windows 11, Chrome) Over the past couple of weeks I have had difficulty with NORDPass. At times I am unable to log into the program; I get the endless circle chasing its tail. NordPass often won't fill in fields in Chrome. I once removed the extension and reinstalled it, but the problem persists. It is annoying to not have NordPass fill in the blanks.

M
Mac Stewart 2022-04-29

I copy a password from the password list but it does not copy onto the site's login page.

J
Judy 2022-03-13

unable to login today. Nord VPN is working fine. Daylight saving time change here overnight, maybe causing conflict? help please

Showing 1-29 of 29 reported issues:

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Developer: Nord Security




‼️ Outages Happening Right Now

  • Mar 28, 2025, 05:58 PM

    a user from Montreal, Canada reported problems with NordPass : Login

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    a user from Calpe, Spain reported problems with NordPass : Not working

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    a user from Cuxhaven, Germany reported problems with NordPass : Login

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    a user from Bad Neustadt an der Saale, Germany reported problems with NordPass : Not working

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    a user from Zurich, Switzerland reported problems with NordPass : Screen

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    a user from Obertraubling, Germany reported problems with NordPass : Not working

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