NordPass Status
Published by Tefincom S.A. on 2023-12-18 Imagine an online life where you don’t have to remember passwords. The
NordPass® password manager makes it a reality.
Are you having issues? Select the issue you are having below and provide feedback to NordPass.
problems reported in the last 24 hours
Reported Issues: 28 Comments
By Kevin Andrews 6 months ago
Nord Pass iPhone app crashes on start up. Not good.
By Markay Nutter 7 months ago
nordpass won't open websites
By Paul Dilley 10 months ago
Nordpass no longer loading crashes onstartup after update to 3.56.2. Have restarted and removed and reinstalled the app. Android version 13 and one UI version 5.1 Samsung galaxy s23
By Andrew McDermott 11 months ago
The Nord free password app I am using on my desktop opens with an error, kernel.dll missing, I added the file to the file folder and still the same thing.
By Julie Parker 1 year ago
I just got an iphone 14 Pro, and My NordPass app opens to a Black Screen. How do I get the app to work again. It works fine on my PC.
By John Nickson 1 year ago
Windows 10 Pro - As Sara Mar 15 2023
By Sarah 1 year ago
signing in on desktop version for the first time. Put in email address, prompt says continue, and then all I get is a blank rectangle page. Tried downloading app again still same problem.
By Ed Dirkswager 1 year ago
signing in for first time. Put in email address prompt says continue and all I get is a blank page. Tried downloading app again still same problem.
By Barry Donovan 1 year ago
I just purchased the NordPass Premier. I've downloaded it to my MAC desktop. I've loaded a couple of my passwords and it seems to be working fine as it autofills my username and passwords on the selected site. I then downloaded NordPass on my iPhone (IOS 16.3) and logged into my NordPass Account and unlocked my account. All the passwords I had entered appear BUT when I open a site they DO NOT AUTOFILL the username or password.
By Kevin Hyneman 1 year ago
My NordPass app on iPhone 14 opens to a Black Screen.
By David 1 year ago
The app used to work on my phone, but then it started opening to a blank black screen. I updated the app but then the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.
By David 1 year ago
The app used to work on my phone, but then it started opening to a blank black screen. I updated the app but then the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.
By Garth 1 year ago
Unable to login - just get an inifite load screen - from my research online this seems to be a monthly occurance for various people and therefore and inherent problem in the software - would suggest at this point requesting a refund and finding a stable option.
By gw rutter 1 year ago
Log on screen open, and immediately a window opens with "Something went wrong" The windows closes after that
By Christopher Boast 1 year ago
Nordpass keeps crashing on my pc,please help.
By Joseph C Schley 1 year ago
NordPass PC app won’t open keeps spinning.
By Irene Nash 1 year ago
NordPass doesn't prompt to provide or save passwords on my laptop (Windows 10 using Chrome). It used to work but stopped a few days ago, I reinstalled the extension but still it does not work. Works fine on my desktop using same, Win 10 and Chrome.
By Leslie H 1 year ago
The app used to work on my phone, but then it started opening to a blank black screen. I deleted the app in order to reload, but the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.
By Joseph Darazs 1 year ago
My Nord pass app won't open I get this message "great - your in" but nothing happens it just opens new browser but app does not open. Same as MB
By MB 1 year ago
My Nord pass app won't open I get this message "great - your in" but nothing happens it just opens new browser but app does not open
By Gary 1 year ago
Windows 11 - NordPass app: browser login redirect is successful, when i ok the browser to pass the successful login back to app, the app does not register the login and continues to prompt me to login
By Gabriel Wilson 1 year ago
I just bought a new Google pixel 6 pro and Nord Pass refuses to open at all. Gives a brief "this application is not working" message and just goes back to home screen
By Kurt Christiansen 1 year ago
My Nordpass will not open in my laptop running Windows 10. It just keeps spinning and not opening. It used to open up
By James Lenane 1 year ago
Nord password manager won't even open in Windows 10?I've been running this for a few years what is going on?
By Rochelle Beaudoin 1 year ago
Unable to log in on my new device after my old phone broke, keeps telling me the master password is wrong and I know it's not wrong...this has been going on for a month and I have tried to email and get no responses
By FREDERIC L LANG 1 year ago
(Windows 11, Chrome) Over the past couple of weeks I have had difficulty with NORDPass. At times I am unable to log into the program; I get the endless circle chasing its tail. NordPass often won't fill in fields in Chrome. I once removed the extension and reinstalled it, but the problem persists. It is annoying to not have NordPass fill in the blanks.
By Mac Stewart 1 year ago
I copy a password from the password list but it does not copy onto the site's login page.
By judy 2 years ago
unable to login today. Nord VPN is working fine. Daylight saving time change here overnight, maybe causing conflict? help please
Common dislikes about NordPass app
- Payment was slow getting out of the Apple store.
- MacOS version does not have the 5-30-1hr pause feature that the iPhone app does.
- Badgered with request to upgrade the account.
- Software is too confusing to use.
- Customer service is a concept totally foreign to these people.
- Requested “no questions asked guaranteed refund” but not holding my breath on that one.
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Common NordPass Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot NordPass app on iOS and Android devices. Solve all NordPass app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tefincom S.A., developers of NordPass.
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Contact e-Mail: [email protected]
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Developer: Nord Security
E-Mail: [email protected]
Website: Visit NordPass Website
Designed for a smooth and secure online experience, this app combines advanced encryption algorithms with practical features and makes password management easier than ever. Stay one step ahead of security breaches and identify weak, old, or reused passwords in your vault with the Password Health tool. Set up biometric authentication alongside your Master Password for quick, easy, and secure access to your this app encrypted vault. Securely share your password with other this app users and never worry about letting your sensitive data fall into the wrong hands. Just save passwords in the this app encrypted password vault. The this app encrypted vault automatically syncs across multiple devices, allowing you to have instant access whether you’re using a laptop, tablet, or mobile device. Securely store your credit card details in the this app encrypted vault and have them automatically filled in at online checkouts. Set up multi-factor authentication (MFA), add an OTP generator, or use a Bluetooth device or USB stick to further improve your password protection. Need a complex, unique, and safe password to protect one of your online accounts? Access your passwords on the go, autofill personal details as you browse, and enjoy the internet worry free, the way it was meant to be. The this app password manager is the brainchild of the digital security experts behind the world-leading VPN service – NordVPN. The this app® password manager makes it a reality. Imagine an online life where you don’t have to remember passwords. Rated by PCMag as best for simple password management. Just use the built-in Password Generator. No need to remember hundreds of different passwords.
