NordPass app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
45.9%

Login
18.9%

Screen
11.4%

Something else
9.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NordPass Problems 😠👌🔥

- Payment was slow getting out of the Apple store.

- MacOS version does not have the 5-30-1hr pause feature that the iPhone app does.

- Badgered with request to upgrade the account.

- Software is too confusing to use.

- Customer service is a concept totally foreign to these people.

- Requested “no questions asked guaranteed refund” but not holding my breath on that one.

  29 Reported Issues: 😵🆘🛟🚨📢

Paul Hughes
2024-08-22

When I try to open NordPass I get a blank black scree . I have recently transferred my sim to a new iPhone 15 from an iPhone se

Kevin Andrews
2023-10-21

Nord Pass iPhone app crashes on start up. Not good.

Markay Nutter
2023-09-25

nordpass won't open websites

Paul Dilley
2023-05-31

Nordpass no longer loading crashes onstartup after update to 3.56.2. Have restarted and removed and reinstalled the app. Android version 13 and one UI version 5.1 Samsung galaxy s23

Andrew McDermott
2023-05-24

The Nord free password app I am using on my desktop opens with an error, kernel.dll missing, I added the file to the file folder and still the same thing.

Julie Parker
2023-03-26

I just got an iphone 14 Pro, and My NordPass app opens to a Black Screen. How do I get the app to work again. It works fine on my PC.

John Nickson
2023-03-19

Windows 10 Pro - As Sara Mar 15 2023

Sarah
2023-03-15

signing in on desktop version for the first time. Put in email address, prompt says continue, and then all I get is a blank rectangle page. Tried downloading app again still same problem.

Ed Dirkswager
2023-03-09

signing in for first time. Put in email address prompt says continue and all I get is a blank page. Tried downloading app again still same problem.

Barry Donovan
2023-01-31

I just purchased the NordPass Premier. I've downloaded it to my MAC desktop. I've loaded a couple of my passwords and it seems to be working fine as it autofills my username and passwords on the selected site. I then downloaded NordPass on my iPhone (IOS 16.3) and logged into my NordPass Account and unlocked my account. All the passwords I had entered appear BUT when I open a site they DO NOT AUTOFILL the username or password.

Kevin Hyneman
2022-12-27

My NordPass app on iPhone 14 opens to a Black Screen.

David
2022-12-15

The app used to work on my phone, but then it started opening to a blank black screen. I updated the app but then the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.

David
2022-12-15

The app used to work on my phone, but then it started opening to a blank black screen. I updated the app but then the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.

Garth
2022-12-05

Unable to login - just get an inifite load screen - from my research online this seems to be a monthly occurance for various people and therefore and inherent problem in the software - would suggest at this point requesting a refund and finding a stable option.

Gw Rutter
2022-12-05

Log on screen open, and immediately a window opens with "Something went wrong" The windows closes after that

Christopher Boast
2022-10-16

Nordpass keeps crashing on my pc,please help.

Joseph C Schley
2022-08-17

NordPass PC app won’t open keeps spinning.

Irene Nash
2022-07-26

NordPass doesn't prompt to provide or save passwords on my laptop (Windows 10 using Chrome). It used to work but stopped a few days ago, I reinstalled the extension but still it does not work. Works fine on my desktop using same, Win 10 and Chrome.

Leslie H
2022-07-22

The app used to work on my phone, but then it started opening to a blank black screen. I deleted the app in order to reload, but the OPEN button from the app store only produces the same blank black screen. NordPass works fine on my PC.

Joseph Darazs
2022-06-18

My Nord pass app won't open I get this message "great - your in" but nothing happens it just opens new browser but app does not open. Same as MB

MB
2022-06-18

My Nord pass app won't open I get this message "great - your in" but nothing happens it just opens new browser but app does not open

Gary
2022-06-17

Windows 11 - NordPass app: browser login redirect is successful, when i ok the browser to pass the successful login back to app, the app does not register the login and continues to prompt me to login

Gabriel Wilson
2022-06-12

I just bought a new Google pixel 6 pro and Nord Pass refuses to open at all. Gives a brief "this application is not working" message and just goes back to home screen

Kurt Christiansen
2022-06-08

My Nordpass will not open in my laptop running Windows 10. It just keeps spinning and not opening. It used to open up

James Lenane
2022-06-06

Nord password manager won't even open in Windows 10?I've been running this for a few years what is going on?

Rochelle Beaudoin
2022-06-06

Unable to log in on my new device after my old phone broke, keeps telling me the master password is wrong and I know it's not wrong...this has been going on for a month and I have tried to email and get no responses

FREDERIC L LANG
2022-06-01

(Windows 11, Chrome) Over the past couple of weeks I have had difficulty with NORDPass. At times I am unable to log into the program; I get the endless circle chasing its tail. NordPass often won't fill in fields in Chrome. I once removed the extension and reinstalled it, but the problem persists. It is annoying to not have NordPass fill in the blanks.

Mac Stewart
2022-04-29

I copy a password from the password list but it does not copy onto the site's login page.

Judy
2022-03-13

unable to login today. Nord VPN is working fine. Daylight saving time change here overnight, maybe causing conflict? help please

Showing 1-29 of 29

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About this app

Designed for a smooth and secure online experience, this app combines advanced encryption algorithms with practical features and makes password management easier than ever.  Stay one step ahead of security breaches and identify weak, old, or reused passwords in your vault with the Password Health tool.  Set up biometric authentication alongside your Master Password for quick, easy, and secure access to your this app encrypted vault.  Securely share your password with other this app users and never worry about letting your sensitive data fall into the wrong hands.  Just save passwords in the this app encrypted password vault.  The this app encrypted vault automatically syncs across multiple devices, allowing you to have instant access whether you’re using a laptop, tablet, or mobile device.  Securely store your credit card details in the this app encrypted vault and have them automatically filled in at online checkouts.  Set up multi-factor authentication (MFA), add an OTP generator, or use a Bluetooth device or USB stick to further improve your password protection.  Need a complex, unique, and safe password to protect one of your online accounts?  Access your passwords on the go, autofill personal details as you browse, and enjoy the internet worry free, the way it was meant to be.  The this app password manager is the brainchild of the digital security experts behind the world-leading VPN service – NordVPN.  The this app® password manager makes it a reality.  Imagine an online life where you don’t have to remember passwords.  Rated by PCMag as best for simple password management.  Just use the built-in Password Generator.  No need to remember hundreds of different passwords.