Contact CyberArk Identity Support
Company Name: Idaptive, LLC
About: The CyberArk Identity (formerly Idaptive) mobile app provides you with secure
access to all your organization’s applications and resources from your iOS
device. By using the CyberArk Identity mobile app, you get:
• Single sign-on
(SSO) access to all your cloud and on-premise apps while giving IT the security
and compliance they need.
CyberArk Identity Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CyberArk Identity. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CyberArk Identity. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Idaptive, LLC
Read 3 Customer Service Reviews 😭😔💔
App is NOT Consistent
by DEE_Nice1
I am the owner. Approved Services aren’t displayed, employees can’t sign in once they arrive to work, clients are not showing in the consumers assigned to me selection. I have spent 21 days waiting for assistance from help desk, and the EVV details are stating that staff is not in allowable service areas, I have met employees at individuals home, and confirmed their locations ,but the app continuously states week after week some staff members are not in allowable range. This is creating problems with staff income, and definitely needs more work on this app. Not recommended at this time.
Zero Stars
by Hgffvnhfcbm
I have to use this for work every single day and it’s horrible. Geolocation almost never works even thought my location is on for safari. When I try to approve a job it does not register correctly. So I don’t get an option to sign out. Have to call my boss and give them my hours and it’s a mess. I can’t track my hours at all and always have problems with authentication and logging in. And It opens 100s of tabs open on safari for the app. I hate this.
Usable but unpleasant
by Acdha
After their recent update, this is completely unusable: it gets notifications but never loads the prompt.
Authenticating is possible but requires a number of steps: see the alert on your notifications, unlock the screen, unlock the app, navigate to the notifications, approve the request, etc. and the app processes each step at a pace which could most charitably described as stately.
They advertise an Apple Watch app but it’s obviously untested: it never loads and will tell you to sign in from your phone.
Have a Problem with CyberArk Identity? Report Issue
Why should I report an Issue with CyberArk Identity?
- Pulling issues faced by users like you is a good way to draw attention of CyberArk Identity to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CyberArk Identity customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CyberArk Identity.
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