Are you having issues? Select the issue you are having below and provide feedback to Fandango.
- Takes up to 6 hours to receive digital gift card.
- Customer service couldn't provide info.
- Don't give refunds.
- Interstitial ads on top of that while browsing.
- Exorbitant surcharge per ticket.
- Transaction process in this app is far from clean.
- App hung when trying to purchase.
- Transaction(s) went through even after pressing cancel.
could not complete purchase with Marcus gift card and with Paypal. both transactions would not go through.
Stop in middle of movie, Tried to reload and go back to the same place we were, And it's not loading or letting finish watching the movie anymore.
I keep getting a message about connectivity
I can get all the way to "complete my purchase" Then I get the response that the sale did not go through and to check the address info and try again. Nothing has changed since it worked for me before. When I close that it says to try a different showing for the movie.
Same problem as above, so you're not the only one. Hopefully fixed soon.
App continually gives a network connectivity issue after entering number of tickets to purchase. I have restarted iPhone, deleted & reinstalled app. Still not working.
Complete guide to troubleshoot Fandango app on iOS and Android devices. Solve all Fandango app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fandango, developers of Fandango.
Save time with Mobile Tickets using your iPhone’s Apple Wallet or Apple Watch for easy, quick, and contactless entry. • SEARCH TODAY’S SHOWTIMES: Use the Go Today time filter to quickly scan today’s showtimes across multiple theaters for selected time ranges. • CHECK AVAILABLE SEATS: Use Seat Map Preview feature to easily check available seats for all showtimes before purchasing your movie tickets. • BROWSE MOVIES: Check out the latest movies in theaters and coming soon, browse Rotten Tomatoes® scores, and be the first to know when showtimes are available with FanAlert™ email notifications. • WATCH MOVIE TRAILERS: Easily discover the latest trailers for new and upcoming movies. Like what you see? Just one tap to find the best seats or be notified when tickets go on sale. • BROWSE THEATERS NEAR YOU: Find nearby theaters and showtimes instantly, view all theater amenities, and save your favorite theaters for easy access. • ASK SIRI: Set shortcuts to retrieve your movie tickets, view specific movie times, and check theater locations. • PLAN THE PERFECT MOVIE NIGHT: Make and share movie plans with this app for iMessage. Catch the newest trailers, browse Rotten Tomatoes® scores, find the latest showtimes, and buy tickets to the right movie at the right time with ticketing to more than 33,000 screens nationwide. • BUY MOVIE TICKETS & SKIP THE BOX OFFICE LINE: Get your tickets ahead of time to secure the best seats to the year’s biggest movies with reserved seating. Redeem points for a $5 reward towards movie tickets or stream on demand on Vudu. this app’s partners are the nation’s leading exhibitors, including AMC Theatres, Regal Cinemas, Cinemark, Marcus Theatres, Harkins Theatres, and many other innovative theater chains and independent cinemas. Easily split payments with friends and get paid back with PayPal or Venmo, no more IOUs. • SELF-SERVICE REFUNDS & EXCHANGES: If plans change, you can easily refund or exchange your tickets before the theater’s deadline. this app customers also have the added convenience of self-processing refunds as a guest user – no account required. • BUY TICKETS, EARN REWARDS: Join this app VIP+ for free and earn points with each ticket purchase. Download this app – the #1 movie ticketing app with over 1. 5 million 5-Star Reviews! Available across iOS devices including iPhone, iPad, iMessage and Apple Watch! Together, these exhibitors represent more than ninety percent of the nation's theaters with online ticketing capabilities. By downloading, installing & using Fandango, you agree to this app's Privacy Policy ( app. com/policies/privacy-policy) and Terms and Policies ( app. com/policies/terms-and-policies). For a summary of our information practices, please see our California Notice ( app. com/policies/privacy-policy#personal-information-we-collect-and-purposes). Do Not Sell My Personal Information: app. com/donotsellmyinfo. Thanks for using our app! For customer support, please visit: app.