Fandango app not working? crashes or has problems?

Fandango Status

Last Updated on 2025-01-13 by Fandango

I have a problem with Fandango

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Something else

50.0%

Not working

35.7%

Photo/Video

7.1%

Screen

7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 7 Reported Issues:

Brian Appelt 2025-01-28

purchased movie mot playing - 2 days running. FIX IT.

Gerald Gapinski 2023-02-04

could not complete purchase with Marcus gift card and with Paypal. both transactions would not go through.

Julie Holt 2022-08-11

Stop in middle of movie, Tried to reload and go back to the same place we were, And it's not loading or letting finish watching the movie anymore.

Jenny Kelly 2022-07-26

I keep getting a message about connectivity

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Linda Ouellette 2022-07-15

I can get all the way to "complete my purchase" Then I get the response that the sale did not go through and to check the address info and try again. Nothing has changed since it worked for me before. When I close that it says to try a different showing for the movie.

Johnny Parker 2022-06-03

Same problem as above, so you're not the only one. Hopefully fixed soon.

Karen Wilson 2022-06-03

App continually gives a network connectivity issue after entering number of tickets to purchase. I have restarted iPhone, deleted & reinstalled app. Still not working.

Showing 1-7 of 7 reported issues:

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Common Fandango Problems & Solutions. Troubleshooting Guide

Table of Contents:

Fandango iPhone Issues and Solutions

Fandango iOS app crashes, not working, errors
Fandango iOS app network issues
Fandango on iOS has black/white screen

Fandango Android App Issues and Solutions

Fandango has errors/crashing/not working
Fandango server network connectivity issues
Fandango has black screen

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Fandango iPhone Issues and Solutions

How to fix Fandango app crashes or not working on Iphone (iOS):

Close and restart the Fandango app on iPhone
Update Fandango app to the Latest Version for iOS
Uninstall and reinstall Fandango iPhone app
Update your iPhone to the latest iOS version

Fix Fandango on iPhone unable to connect to server/internet connection issues::

To resolve Fandango network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Fandango Android App Issues and Solutions

Fix Fandango not working on Android, crashes, errors or is unresponsive:

Force Stop the Fandango App
1. On android, goto Settings » Fandango » click [Force Stop]

Update Fandango to the latest version on PlayStore

Clear Fandango App Cache and Data:
1. On android, goto Settings » Apps » Fandango » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Fandango.

Fix Fandango unable to contact server/ Fandango internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Fandango » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Fandango » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fandango