Get your account information anytime, anywhere with the FNB Mobile App from
First National Bank serving Ames, Ankeny, Johnston and West Des Moines, Iowa.
FNB Mobile lets you view balances, make transfers, pay bills, deposit checks and
more-all from your iPhone.
Are you having issues? Select the issue you are having below and provide feedback to FNB.
By Jane 10 months ago
Failing to log in to my app, it keeps saying I should connect to Wi-Fi or data but my Wi-Fi and data is on but it’s still not working
By Rayno 11 months ago
I cant connect to my fnb app, have been struggling with it for a week now, it says unable to connect, i cant use my app or my bank card because i have got a new card and no pin because i have to activate my card in the app so that i can get my pin, i have contacted multiple fnb numbers but it is a dead end and i dont have access to my money, should i be joining another bank who can help me after almost 30 years or are fnb going to help me because the service is pathetic...please help
By Taryn-Lee Hendricks 11 months ago
I am trying to reset my password but it won't open, it says cannot connect. My internet is on and fine.
By Mike stone 1 year ago
Reporting my issue with the fnb banking app I am connected to data and wifi but yet the app says unable to connect can you please get back to me ASAP on 0824908444
By Norman Howell 1 year ago
86 years old, poor eyesight and struggle to read through writing and symb, I much preferred the old apps appearance.
By Sphamandla 1 year ago
My fnb app says No accounts This functionality is unavailable because you do not have any transactional accounts
By Duncan Ebedes 1 year ago
My app won't open... Says its connection issue. U have 100's people complaining about the same issue, but no where can i find a way to resolve this problem. Please help
By Mthokozisi Ngwenya 1 year ago
App says unable to connect but internet and WiFi works. Delete cache, deleted and reinstalled App. Still no joy. Called fnb, emailed fnb and went to branch. Still no joy.
By Siphamandla 1 year ago
My app has been saying unable to connect and i must check my network, but my network is fine i have tried to delete the app multiple time and reinstall it still same connection issue please help i am on Iphone 7
By Sunel Johnson 1 year ago
My fnb app does not want work for the past week. Went to fnb and samsung and established the problem is definitely at fnb. I need to authorise transactions for work and ar unable to do that
By Junaid 1 year ago
Over the last week the FNB app does not work on my device. It seems unable to connect to the internet. I've been to 2 branches and used the call center, Uninstalled and reinstalled, used branch wifi etc etc. but still no joy. :(((
By frik coetzee 1 year ago
I experience a problem logging into my account no connection although I have data and internet access
By Eulenda maloa 1 year ago
My FNB app not working and so frustrating as i cant make any payment.
By Eulenda maloa 1 year ago
My FNB app not working and so frustrating as i cant make any payment.
By Lydia Maseko 1 year ago
My FNB app keeps saying unable to connect, can't do anything and my data is off but keeps saying "the function will be limited due to internet. What must I do?
By Joshua Kanhanda 1 year ago
My app it's saying unable to connect please check your internet connection and try again.
By Sazisiwe Hamilton Mhlanga 1 year ago
I want to reset my password.
By Armand Bauermeister 1 year ago
My app keeps loading but is not opening since last night
By Jarod 1 year ago
Cant connect
By Noenandi 1 year ago
Says it can't connect.
By TUKISHI RAMOTSHELA 1 year ago
Device blocked, I can't log in my banking app since yesterday
By Osman Shato Mbindi 2 years ago
My mobile app is not working it keeps reflecting the location that i already set, transactions are not reflecting and i cannot do them eish please please, work on this as soon as possible
- New login process with website not working
- Error making the app unusable
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Complete guide to troubleshoot FNB app on iOS and Android devices. Solve all FNB app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First National Bank, Ames/Ankeny, developers of FNB.
33.33% Contact Match
Developer: FirstRand Limited
E-Mail: [email protected]
Website: Visit FNB Website
Get your account information anytime, anywhere with the this app Mobile App from First National Bank serving Ames, Ankeny, Johnston and West Des Moines, Iowa. this app Mobile lets you view balances, make transfers, pay bills, deposit checks and more-all from your iPhone. Securely access your deposit accounts through the free* First National Bank Mobile App. Bank on the go with this app Mobile. It's simple to use, secure and FREE. *Your mobile carrier’s text messaging and web access charges may apply.