FNB Mobile Banking Reviews

FNB Mobile Banking Reviews

Published by on 2024-08-27

🏷️ About: Get your account information anytime, anywhere with the FNB Mobile App from First National Bank serving Ames, Ankeny, Johnston and West Des Moines, Iowa. FNB Mobile lets you view balances, make transfers, pay bills, deposit checks and more-all from your iPhone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.0%

😎👌🔥 Positive experience
35.8%

🙄💅🫥 Neutral
19.2%

~ from Justuseapp.com NLP analysis of 828 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Convenient access on phone

- Easy access to old mobile images

- Clean design

- Consistently working



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Unusable

2022-05-27

For some reason I keep getting an error that’s making FNB unusable I’m sure it will be fixed soon but can’t use FNB at the moment

Mobile App Issues

2022-06-28

I have completed the new login process with the website got my new temp password and changed it to my new one and the mobile app says invalid credentials but the desktop site works fine.

Issue with take photo of the back of the check

2022-07-29

Issue with take photo of the back of the check.

Mobile deposit

2022-08-30

FNB is alright. Navy Feds is far better but this works just fine. I have issues with the camera when making mobile deposits. The from image is always the easiest to capture but I find myself having to take the photo of the back of the check over and over again. I always have all of the signature and mobile deposit shown on the lines provided on the camera as well as all the legal jargon at the bottom. The most frustrating part is when it asks me to clear the image it send me back and makes me select “capture back of check” image instead of simply clearing the images and keeping the camera open. All in all it’s ok I guess.

I also dislike your online bill pay system. I cannot pay a company with a check written by the bank.

Super helpful!

2022-10-01

Would love to be able to edit bill payments rather than just canceling and re-issuing. Otherwise, FNB does everything I need it to do!

Easy peezy

2022-11-01

Easy to use and convenient, especially mobile deposit. Very happy!

Great app!

2022-12-03

This is so easy to use and simple to navigate around. Really happy with it and easy to do business with!!

FNB

2023-01-03

this app is convenient - love the easy access on my phone . I’m very satisfied at home too, as long as internet is running!🤣

Works great

2023-02-04

Have had no problems and the mobile deposit works fast and well.

Easy and convenient -

2023-03-08

I can use it for checking a balance, making transfers, even online payments.

First National Bank

2023-04-06

Online banking system is easy to navigate and I love the ability to deposit checks online. Also very easy.

Easy to use

2023-05-08

I used FNB for remote deposit. I found it intuitive and easy. Well done.

Great app.

2023-06-08

Easy mobile banking: pay bills, check account, up-to-date information at your fingertips! Convenient, accessible. Wonderful!

Mobile App

2023-07-10

I love the convenience of this banking app. It is user-friendly and always at my finger tips. I carried a small rebate check around with me for days until I remembered that with FNB I could deposit it from my own kitchen table.

Really great app for a really great bank

2023-08-10

I love that the transfers I initiate are instantaneous so I don't have to keep a lot of cash in my primary account. I can stand in line somewhere and transfer money just before I make a purchase, reducing my exposure if someone happens to gain unauthorized access to my cards.

I agree with the user who would like to use it in landscape mode as well, but I'm sure that's a programming nightmare. I'd also like to see navigation between features (Transfer, Accounts, BillPay) across the top, rather than having to go all the way "Back" or "Home" to access them.

Either way, this is the best bank I've done business with and a great app for accessing my funds.

Great Bank

2023-09-11

Have been amazing for a new business. Believe

What an awesome makeover

2023-10-13

Thank you this app for this massive experience improvement in mobile banking!

Nice improvement

2023-11-13

So far so good. I like the clean design and the fact that it’s consistently working now.

Best Bank App I’ve ever used

2023-12-15

While this app is a local bank, FNB is my favorite bank I’ve ever used. Fingerprint ID, easy access to old mobile images. I love it.

Very useful!

2024-01-15

I use FNB daily. FNB is well designed and easy to use. The one thing I would like to see added is the ability to view an image of a check.

Great app!

2024-12-16

Can manage accounts easily whether at home or on the road.

Secure and easy to navigate

2024-12-16

Its nice to have the security of the thumbprint authentication and I like how easy it is to use. Now I make transfers between my accounts all the time.

Simple!

2024-12-16

I love how easy and convenient FNB is! I can check my account and it is simple to use!



Is FNB Safe? 🤗🙏


Yes. FNB Mobile Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 828 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for FNB Is 44.3/100.


Is FNB Legit? 💯


Yes. FNB Mobile Banking is a totally legit app. This conclusion was arrived at by running over 828 FNB Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FNB Is 68/100..


Is FNB Mobile Banking not working? 🚨


FNB Mobile Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with FNB Mobile Banking? Post a Review




Features

Get your account information anytime, anywhere with the FNB Mobile App from First National Bank serving Ames, Ankeny, Johnston and West Des Moines, Iowa.

Securely access your deposit accounts through the free* First National Bank Mobile App.

FNB Mobile lets you view balances, make transfers, pay bills, deposit checks and more-all from your iPhone.

*Your mobile carrier’s text messaging and web access charges may apply.

Bank on the go with FNB Mobile.

It's simple to use, secure and FREE.

  Customer Service/Support
Developer:
First National Bank, Ames/Ankeny

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