Roku Reviews

Published by on 2019-12-19

Turn your mobile device into the ultimate streaming companion with the free Roku® mobile app. Stream hundreds of hit movies, TV shows and more on the go with The Roku Channel, use it as a second remote, enjoy private listening, and more. The free Roku mobile app makes it easy and fun to control y...

Software Details | Alternatives | Contact Support

Overall Rating:


But with caution

Table of Contents: 1. Reviews | 2. Is it Safe? | 3. Is it Legit? | 4. App not working? | 5. Twitter Reviews

Roku Reviews

  • By

    Great app when it decides to work

    I mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!

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    Why I love this app

    I love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review.

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    Can’t prevent phone from auto lock?

    One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖.

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    Very Convenient When you Misplace the Remote

    I was very excited when I found out Roku made an app for the iPhone. My remote is often knocked over by the cats and lands under my wheelchair which makes it hard to find. Or when I misplace the remote which is why I wrote this review since I couldn’t find it and the rate screen popped up. Lol I find it especially simple to use and though I only have one Roku still hooked up it always finds the right one. I’ve had my Roku for several years and was wondering if the app would work. The app works just fine on my iPhone 5. Plus it looks exactly like my remote the one without the channel buttons. If it is possible to change the skins I do not know I haven’t searched it out. I read one reviewer mention it often can’t find their connection that has happened only once I just restarted the app and it was fine. This is one of my most useful and helpful apps I have on my phone!

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    Very good but TAKE THE 17+ RATING OFF!!!!!

    I used to use this app literally every day because the remote was so useful! My roku tv at home is so finicky. It has a sweet spot that is hard to find and I have a shaky hand so it is also hard to keep consistent. But when I found this app it was a game changer. You don’t even have to aim the remote with this app. Private listening is also very useful. I like to have my tv loud, so late at night when I don’t want to disturb my parents watching tv, I can just turn on private listening and listen through my headphones. But with the latest update they added a 17+ rating. Which is super annoying. My mom has a restriction on my phone to where I can’t download 17+ apps. So thanks Apple. Now I have to have an app that is super bobo and doesn’t even have private listening. And btw, this app doesn’t have ads. LITERALLY EVERY OTHER APP ON THE APP STORE THAT IS A ROKU REMOTE HAS ADS. So not only is it super bobo, has no private listening, IT ALSO HAS ADS. Apple make this app 12+ or whatever it was before again!!!

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    Can be very frustrating at times

    The app is a great alternative to using the remote, especially if you are someone like me who looses it every 5 seconds. I have the app on a setting to where i can turn my tv on through the app. A lot of the times the remote is not connected so it doesn’t turn on my tv. The main reason I have this app is to listen to the tv with my headphones. A lot of the times it gives me problems and it doesn’t always connect to my headphones or it will connect for a little while and then start glitching later. This app has a lot of problems and its so annoying when I turn on my tv expecting to use my phone and its not connected. I don’t understand why its not connected when i have an internet connection. And also when the app starts glitching is causes my tv to glitch and turn off. And sometimes my tv doesn’t work unless i get up and unplug it and plug it back up again. As i said before, this is a good app and is very convenient, but at the same time it can still use a lot of work in the meantime.

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    Family Remote(ROKU)

    Good morning here is my review This app is literally the best when my sister can’t find Our remote to our TV I say calm down because there’s no need to panic because I have the app right here on my iPhone and almost like everybody in my family does and will use it like a lot and can’t find a remote the only reason why I did A review was because I want to help support this app because because I really enjoy paying for movies and watching them even more they have Netflix ,sling hulu,vudu, and more and here is some advice when you go to sleep at night time are you Gotta do is press the pause button and when you wake up in the morning it’s showing pictures of the new movies that’s about to come out like for example big Brother Doctor Who she’s Gotta have it or more or more classic movies so I hope you like it I tried my best my very best have the very best day goodbye...😀😄😁

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    ***edit*** I went into the settings to switch my Roku and I saw the option to switch it back to how I liked it, and here I accidentally selected ‘swipe’ mode instead of ‘traditional’ mode weeks ago without realizing :/ I’m a clown :/ I’m sorry roku I love you, baby GET THE NEW VERSION OF THIS OUT OF HERE!!!! Why do you have to swipe your finger to scroll up, down, and across???? When you’re trying to find something to watch or know what show you want it literally takes fifty years to get to it because of how much fingering swiping you have to do. I want the one where you just have to press the button. Every time I try to swipe it it accidentally presses the buttons instead and I have to hit the back button a million times just to find what show I want. This is the dumbest thing I have ever seen. How do I switch back? Again, this is the dumbest update I have witnessed in my entire life.

  • By

    iPhone remote app for TLC ROKU

    So far, this is the easiest, most reliable, user friendly remote app I have used. I tap on the icon, the app opens up, and it works perfectly for my needs. As I am getting on a bit age wise,(physically, mentally I think I’m still 25 sometimes, not always advantageous), I have found using the app on my iPhone 7S easier than the remote itself, because everything is right there on the screen to see, only larger, and only takes a light touch. I have found this to be a very useful, pleasantly reliable and user friendly app. Anyone who happens to have arthritis as I do I believe would find this app very helpful, and find a bit of relief from the occasional difficulty and frustration of not being able to hold that tiny remote, as opposed to the relative ease of holding the iPhone with an easy to see and easy to use interface.

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    From an accessibility standpoint, the watch app is pathetic!

    I haven’t found many issues with the iPhone app, but nobody, including me, has all day to read or in my case, write my entire review about what’s wrong with the Watch app. It’s so much easier to write what does work, and that’s kind of pathetic. Everything should work with voiceover, meaning this is an accessibility issue. Your TV talks, but you fail to understand how well accessibility needs to work on your apps. All I can say is, everything on page 2 of the app works, but nothing else does. I can switch from page to page, but heaven forbid I should touch the page chooser, because it ends up going back to page one, which is beyond frustrating! When I’m trying to do something on page 2, then I go too far and get to the page chooser, it goes back to page 1. That should not happen! When there are four pages, and only a quarter of them work with voiceover, you have a problem. Accessibility should be one of the first things you should check before releasing an app.

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    Roku Remote

    I original had my real remote for my Roku TV and it worked perfectly but then it stopped working. I discovered that they had a Roku App (This App) and it’s helped a whole bunch because you can just about control the TV from any direction or angle of my bed. It’s a great tool since I still to this day haven’t gotten another remote but I have one concern..When I turn on my TV I open the Roku App and it says that Roku Is Powered Off when I am staring at my POWERED ON television and it’s saying Roku Is Powered Off and then it constantly says Not Connected when I am connected to WiFi and I’m connected to the Internet. So please answer my questions due to 1:Why does it say Roku Is Powered Off and won’t let my remote work? And 2: Why does it always say “Not Connected” when I’m connected to every plug, WiFi password, and internet connection in my house? I really hope you read this feedback because I really would like answers Thank You-❤️❤️❤️

  • By

    APP functions stupidly

    Why bother to have a mobile app that you can’t use unless you connect with a fixed wireless? I tried to go into update my payment information for my new credit card. I can’t accomplish this because it will not connect and less it has Wi-Fi. We only use fixed secure Wi-Fi because of data security issues. I certainly don’t want to break this rule in order to go on this app to update my credit card information. This is a stupid design that they need to fix. Most of us have unlimited data and are not concerned about whether we have Wi-Fi. Also if I were using this app on a road trip with my kids I would want them to be able to look on their iPad whether or not we had access to reliable Wi-Fi. Stupid stupid stupid design. Any app to sign her that is this out of touch with the purpose of its application needs to be replaced. Roku needs to fix this or I suspect it’s going to be replaced with the mini market alternatives that have now developed including Apple Watch doesn’t have this problem.

  • By

    Would love to see voiceover support

    I am a visually impaired user of this application. I noticed that on the remote control, where the arrows and the OK button and anything else are concerned. Voiceover just announces the word, button. So we have to label the buttons ourselves in order to find out what they are. I would like to see Roku improve this application and have VoiceOver support over all, this app is great to have if you don’t want to use the physical remote. I would also like to see voice recognition put into this for those who have limited mobility. This would also be great if we could use this over our cellular data. Especially for those who have unlimited data. And auto lock feature in the previous reviewer‘s comment I second. But I understand why it’s not here since an iPhone battery can be drained very quickly.

  • By

    Best Roku App Ever!

    I never really write reviews but this app so totally rocks I think I need to let others know. So many apps out there are really nothing more than crap but this Roku app met all expectations and more. All I really wanted was for my phone to act as a remote. I downloaded the free app and launched itturned it and immediately a screen popped up which had already searched for Roku debices registered to me. I was asked which device I wanted to use. I selected my living room device and immediately my phone turned into a remote fir that Roku box. I could choose other screens and see what was available to watch on premium channels, what was available on my channels, and a search button. If I only wanted a remote I wasn’t bothered with anything else. Simple. But the biggest surprise was, if I didn’t want to bother anyone else I could actually tap a key and every channel on my Roku was routed to my headset. This cyber key when tapped would immediately pair my Roku box with my Bluetooth headset. I could then walk around, turn up my headset, and chill, not having to worry about neighbors or anyone in my home who was asleep or didn’t want to be bothered. I’m sure there are other features, all of which you can ignore if you only want a remote. Kudos to the maker of this app.

  • By

    Useless app

    I am extremely disappointed in this app. When I first downloaded it and used it a couple of times, it seemed to work well. After that it took longer and longer for it to initialize. Obviously this is the worst thing you could have since you want to use it WHEN you want to use it. Now, it will NOT connect at all. My devices, iPad and iPhone will clearly show the Roku devices so it’s not a matter of the devices not being available. I’ve checked my signal several times and it shows it is STRONG. I even recommended it to a friend after the first couple uses and I am embarrassed that I did. You can still view stuff from the gallery item at the bottom, but I got it for the Remote feature. It just won’t connect. I did try some trouble shooting, but this is just NOT well designed and is garbage, as an app, as far as I’m concerned. Both my Roku devices work well, but this Roku app is pure crap. And after looking at a couple other alternatives shown in Apple App Store, they seem to have some major drawbacks, which I don’t want.

Is Roku Safe?

Yes. Roku is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 726,060 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5. Justuseapp Safety Score for Roku Is 70/100.

Is Roku Legit?

Yes. Roku is legit, but not 100% legit to us. This conclusion was arrived at by running over 726,060 Roku User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Roku Is 50/100.

Is Roku not working?

Roku works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Twitter Reviews for Roku

@npcj3600 @Roku @RokuSupport hey im not happy with this new update to my roku tv. i dont like have u have roku live streaming on my tv channels. now when scrolling through actual tv networks, it takes a lot longer cuz of the streaming channels.

@SkepticCyclist @Roku I really love how you integrated the IPTV channels in the OTA guide, but there is one huge flaw - We cannot edit this list. If you would allow us to create a favorites list or edit the channels we want to appear in the guide, that would be awesome

@SkepticCyclist @KOMLP01 @Roku Let’s not assume because you do t want it that there’s no reason for it. It’s one of the most requested items. Almost every streaming service offers this. It’s nice not having to switch APPs when wanting to go to a live OTA channel and live streaming channel.

@Dasanders100 @Roku I DO NOT, HAVE NOT AND WILL NOT GET A ROKU ACCOUNT!!!! I keep getting emails to update cc info for Roku Acct No. 64792991. ITS NOT ME!!! DELETE ACCOUNT AND STOP EMAILING ME!!!

@djpalmer_71 @HBOMaxHelp, @hbomax, @HBOMaxPR, it's been over a month and you're still leaving 70% of the streaming market that uses @Roku or @amazonfiretv out in the wilderness. Not a good marketing move. Consumers aren't going to get a new device for one service. Just get it done.

@SkepticCyclist @Roku 1) Create a "Favorites" or "My Channels" option in addition to "All Channels" & "Last Channels", which allows us to create a list of only those channels we want for both OTA and Live TV. For those that don't want any IPTV channels, they do not have to include them in their list

@TrekkieIDIC @Roku Yeah great... How do I turn it off? I don't want hundreds of channels that I'm not going to watch that I have to scroll through on the guide. It would be really nice if you had ASKED if we wanted these instead of having them just suddenly show up on our TV #BadCustomerExperience

@SkepticCyclist @Roku 3) Do not solely create an option to list or not not list, because some of us may want to include a couple of these channels in the list

@WeatherNation #Flooding continues to be a big problem in the #Southeast. More rain is on the way too. We'll be breaking down the rain and #flood threat all day on @WeatherNation. You can stream us now on @Roku, @PlutoTV, @AppleTV, and more.

@tannenba @Roku The last update sucks. We need the option to only have our OTA channels. The Live tv is not wanted or needed.

@GiggityGump Hey @hbomax @ATT and @Roku Any plans to remove your heads from the dark recesses of your bodies and get us Roku users an app before HBO Go is dead? Just a thought here, but maybe try thinking of your users for once…

@_LarryWilliams_ @Roku What the hell happened to Favorites on this last update? What happened to my return button not working anymore after the last update? What happened to the Channel Guide now showing "No Data Available" after the last update? REVERSE the damn update! You screwed up BAD!

@Pensoulpower @Roku this new update with your Streaming TV embedded in the over the air antenna TV menu is too much. Now I can not go back to the previous channel it goes from channel to channel and I have to scroll through too many channels to get to the one I want. Give us a default option.

@BoLenerf @Roku is screwing with customers 100+ Roku streaming channels added to your broadcast stations instead of a separate app. This cannot be turned off. Still no direct # access to channels, can't cycle through broadcast stations now because 100+ new channels you didn't ask for

@inicksmith Ok I'm so annoyed that @peacockTV is not going to be available on @amazon or @Roku devices on the Launch July 15!😬 and still @hbomax is still not available for #Amazon or #Roku I'm hoping by July 31st #peacocktv and #HBOMax will be officially available!

@WeatherNation #Flooding continues to be a big problem in the #Southeast. More rain is on the way too. We'll be breaking down the rain and #flood threat all day on @WeatherNation. You can stream us now on @Roku, @PlutoTV, @AppleTV, and more.


@SkepticCyclist @KOMLP01 @Roku Again I’m talking about options. Would it not be better for all of us to have the option to include any channels we want? If so, you can always not include any IPTV channels.

@JLimrick @Roku @RokuSupport thank you for this live guide! I love it! Especially that you’ve included the antennae channels with the live streaming channels! Please add a way to mark channels as favorites.

@astruman Really disappointed that @Roku and @HBO don't seem to be able to work their contract out. I have no interest in Roku Channel, and having HBOMax content there won't change that. But I love the devices. I want HBO content on my Roku device.

@HBOMaxHelp @Paul_E_D @olcdub @hbomax @Roku Hey, thanks for reaching out! Our team is working to add new #HBOMax supported devices as quickly as possible. In the meantime, here are all the ways you can currently stream: Please DM us your email so we may further assist you.. ^JS

@TonyLew82 Listen up @HBO, I am not replacing my 4k 65inch @Roku TV set just to watch @hbomax or @HBOGOhelp. I simply will not subscribe and HBO can fall into obscurity along with Blockbuster while I enjoy literally every other streaming service. @HBOMaxPR

@JRCharney @hbomax @CloseEnoughMax You know who else really wants to watch it but can't because HBOMax still doesn't have a @Roku app?

@mrdctaylor @hbomax I signed up on Day 1. I'm cancelling because you *still* don't have an HBO Max app on @Roku and don't steam Max content via YouTube TV. I'm not paying for HBO Max to watch on my phone or laptop! #bye

@SkepticCyclist @Roku Everyone asking them to give us the option to turn this off or have them remove it all together, there are better options. This is a cool idea and many love it. So please do not remove it. The options will follow. 1/...

@speeddemon124 @Roku Really Roku? My internet isn't working today, and now I can't even watch tv because of the crap you had to put on our TV's without options to turn it off? My tv is stuck now on one channel, even if I try to change the channel with up & down, you suck Roku 😡

@abidodgenhoes Nothing is upsetting me and my homegirls more than @Roku and @HBO making customers suffer bc they couldn’t come to a financial agreement about the app being on the tv. Yal really affect mass amounts of people bc of money.

@BoLenerf @Roku is screwing with customers 1. new media player app causes tv to reboot 2x before it works 2. music player doesn't go into screensaver mode, useless for sleep time music listening 3. photo slideshow player does go into screensaver mode, i was trying to look at those duh

@cpuguy83 Don't know about what other people think, but I think the new @Roku remote app is fantastic. Amazing that @Apple can't manage to make even a half way decent remote app.

@KAMSocial @RokuSupport what are navigate options for the live tv update? Way too many channels for all and not clear on criteria for Recent channel list. The little remote doesn't seem to have enough options for the update to be usable. @roku #roku

@LisaMDestefano @Roku It’s not bad!! I was surprised to see this today

@Muhlyssa_A do not attempt to explain to your parents why they can’t get @hbomax on their @Roku - just don’t.

@ArttLaFlamme If mine didn't come with my AT&T upgrade I wouldn't even bother you need to have @Roku and @amazon apps. the majority of people want to sit down on their couch and watch things not sit there with their phone or their tablet.

@SkepticCyclist @KOMLP01 @Roku And it’s even better to be able to browse the guide to see what’s currently live on all live channels without APP switching.

@ridethecliche @realDailyWire Pretty please w/ a cherry on top release the @Roku app that was supposed to be released Dec 2019? Come on, @JeremyDBoreing & @benshapiro - get on it already! Thanks a bunch!

@CrowRezin @Roku This is pure and utter garbage. You need to allow users to turn this streaming TV off. It has rendered my TV useless to watch OTA tv channels. I bought the TV to watch TV not to continually press the channel button through 400 channels to find my TV channels. Please roll it back.

@TOADeye_ @abidodgenhoes @Roku @HBO I was wondering why the new app wouldn’t download on my TV. I have to use my PS4

@SQLSME @Roku the latest roku tv update you pushed to TCL TVs is a classic example of why software engineers should not be the ones making user interface decisions. Do you really expect users to scroll 1135 channels with a D-pad ^ v? Please disable or allow us to disable the new channels

@1GrumpyOldGamer @Roku I want to thank @Roku for having such a terrible OS that I got rid of my crappy Roku tv and got a awesome @Sony 55X900H Smart Android TV! All the videos the @Roku media app couldnt play, played perfectly on the Android OS. It also has @hbomax and it will have @peacockTV! Bye Roku

@heydiditellyou @kettering_c @kat_swafford @heughanverse Are you able to get the @Roku channel? They’re streaming it for free. If that’s not an option, @YouTube has it for rent or purchase. #options

@HBOMaxHelp @WATOBand @moonstoneowl @Roku @amazonfiretv Hi! We know how important it is to be able to watch #HBOMax on your favorite devices, so we're working to add support to as many as we can! In the meantime, please DM us your email address. Thank you. ^CL

@kurtkerby @Roku Terrible update. Makes the antenna channel guide laggy and annoying, disrupts the the “back” button for previous stations so now it seemingly goes to ones at random. I’d get the app if I wanted these garbage channels.

@KOMLP01 @SkepticCyclist @Roku Options are good. Forcing internet onto OTA is not. If it could so easily be divorced, it never would have been combined to begin with. The option to revert, or have a separate TV/Streaming channel would be acceptable. This is not.

@GioGonzi First disappointing day as a cord cutter. @Roku streaming stick has been awesome but stopped working out of nowhere. After talking with @RokuSupport (over 3 days!!) they said I have a faulty device & I get a new one. Cool. BUT I have to ship it at my cost. Done recommending @Roku

@HBOMaxHelp @djpalmer_71 @hbomax @HBOMaxPR @Roku @amazonfiretv Hi David! We know how excited you are to stream #HBOMax on your favorite devices. So we're working hard to add support to as many devices as we can! In the meantime, please DM us for direct assistance. Thanks ^MB

@mezzajinx @hbomax @Roku I’m not sure who to blame. I’m getting close to quitting both of you. If you become the cable company, cutting the cord was for nothing

@Celly @cksample @Roku @hulu Add "" to your network allow list. The app doesn't like it when you try and keep Adobe from tracking you. :/

@EvelynZaida @chrisbharrison @chrisbharrison @theyearofelan @abc PLEASE put entire seasons of #TheBachelor #TheBachelorette #BachelorPad & #BachelorInParadise somewhere we can watch! Just watched @jason_mesnick’s season on @netflix & see @EmilyMaynard’s season is on @Roku I’d love to watch other seasons!

@LMGSnider @Roku Fix this now!!!!!!!!!!!! I DO NOT want streaming channels on my OTA input. I have to go through them one at a time since your remote doesn’t have a keypad to enter a channel number, just up and down buttons!!

@DoItQ17 @andy84790 @Roku I just got off the phone with ONN TV support (the manufacturer) of my tv. They told me to unplug the tv for a minute. Plugged back in and working fine now.