Are you having issues? Select the issue you are having below and provide feedback to Carly — OBD2 car scanner.
-The adapter failed in the second year.
-The app crashed when trying to register a new battery.
-The app gets more expensive and predatory every year.
-The OBDII scanner has been updated and made obsolete several times.
App can't connect since adapter update !! Dont do it
Worked fine when I got it at 1st now it's telling me I don't have Internet to download to update a ford (yes I no a ford 😅) bar the fact I paid the full amount to unlock everything, pure bullshit not happy what's going on
Carly has stopped letting me read fault codes
My Problem is: Carly Android app connects with car, reads out diagnostics 100% but never finishes and is stuck at 100% indication. So I cannot advance and cannot clear the errors in the car. Very bad, How to solve it? So many users report exactly the same problem....
I have tried to raise so many tickets which automatically close and say issue is solved. I have even asked that they don't close my ticket until I say it's solved. Guess what, they closed it!!!! I have two scanners, have tried four different cars. the diagnostics works fine but unable to do coding. compatibility testing works, code possibilities comes up, select one, seatbelt alarm, try coding, unable. Try OBD diagnostics, unable. This is on a premium paid up membership with all brands opened.
the carly app is rubbish i waited nearly 1 month for the adapter ridiculous i ordered other items form germany and posed via the same company dhl and arrived in 5 days his is such a Time waster i got this to check my c63 black series and wont connect keeps crashing i have a samsung s22 ultra and my cars not the issue , i could have bought from another company and not wasted waiting for this piece of crap i emailed support no response or refund
Carly won't connect to the car. Gets to where I have to do a manual selection, then freezes after an input
Connects with car, reads out 100% but never finished and is stuck
I am have the same issue about not listing faults after 100% scan.
Same problem as Graham- connects and scans to 100%, but then doesn't load anything further....
Carly connects to the car and scans for faults but doesn’t go any further. Says 100% read but won’t list faults
The car's screen is showing ESP and SRS faults but a Carly scan shows '0 faults'. What's wrong
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