SunTrust app not working? crashes or has problems?

SunTrust Status

The SunTrust Mobile App is optimized for your Apple device and is specifically
designed to provide quick and secure access to your personal accounts. You can
make payments, transfers, and mobile deposits, view account balances and account
activity, send money via Zelle®, as well as search for ATM / branch locations.

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Common SunTrust Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SunTrust app on iOS and Android devices. Solve all SunTrust app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SunTrust iPhone Issues and Solutions

SunTrust iOS app crashes, not working, errors
SunTrust iOS app network issues
SunTrust on iOS has black/white screen

SunTrust Android App Issues and Solutions

SunTrust has errors/crashing/not working
SunTrust server network connectivity issues
SunTrust has black screen

SunTrust iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SunTrust app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SunTrust app crashes or not working on Iphone (iOS):

Close and restart the SunTrust app on iPhone
Update SunTrust app to the Latest Version for iOS
Uninstall and reinstall SunTrust iPhone app
Update your iPhone to the latest iOS version

Fix SunTrust on iPhone unable to connect to server/internet connection issues::

To resolve SunTrust network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SunTrust black/white screen (blank screen) on iPhone:

Follow the SunTrust iOS app troubleshooting guide Here →

SunTrust Android App Issues and Solutions

Fix SunTrust not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SunTrust app issues:

Force Stop the SunTrust App
1. On android, goto "Settings" » click SunTrust app. » click "Force Stop".

Update SunTrust to the latest version on PlayStore

Clear SunTrust App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SunTrust app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SunTrust.

Fix SunTrust unable to contact server/ SunTrust internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SunTrust » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SunTrust » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SunTrust on android.

Solve SunTrust black/white screens issue on Android:

Follow the SunTrust android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SunTrust Banks, Inc., developers of SunTrust.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: SunTrust Banks, Inc.

E-Mail: [email protected]

Website: Visit SunTrust Website

About this app

Then sign on with your this app Digital Banking User ID and Password. It’s that simple. -View your personal account balances for Checking, Savings, Credit Cards, Lines of Credit, Access 3, Installment Loans, Mortgages and select this app Investments Services, Inc. -Send money using Zelle® to almost anyone in the U. S. with an email address or U. S. this app is committed to the security and protection of your financial information. You can make payments, transfers, and mobile deposits, view account balances and account activity, send money via Zelle®, as well as search for ATM / branch locations. The this app Mobile App is optimized for your Apple device and is specifically designed to provide quick and secure access to your personal accounts. Our Mobile Banking services are backed by our Mobile Banking Guarantee. app. com/FraudAndSecurity/FraudProtection/MobileGuarantee. *this app does not charge a fee for the use of this app Mobile Banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. Read further for details and other important information. To get started, download and launch SunTrust . If you receive a suspicious message, please report the incident to abuse@this app. com. this app Bank now Truist Bank is an Equal Housing Lender. Member FDIC. this app, the this app logo, and Truist are federally registered service marks of Truist Financial Corporation. All rights reserved.