Puzzles & Chaos Status

Last Updated on 2025-04-15 by BUILDING-BLOCKS NETWORK TECHNOLOGY CO.,LIMITED

I have a problem with Puzzles & Chaos

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128 User reports:
App has problems

User reports 128

⚠️ Most reported problems ⚠️

Connection

47.4%

Not working

23.7%

17.0%

Something else

5.2%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 7 Reported Issues:

Андрей 2025-01-28

Помогите,восстановить аккаунт Regulus_72,альянс TDL,109 королевство

Игорь 2024-11-19

не работает

Александр 2024-09-27

Добрый день! Аналогичная проблема не могу зайти в игру - "Ошибка сервера"

Сергей 2024-09-27

Добрый день, подскажите пожалуйста во время входа в игру пишет ошибка сервера в альяньсе меня нет и присоеденится не могу, что делать?

⚠️ Troubleshoot | Report Issue ⚠️

Кирилл 2024-06-12

Здравствуйте, не могу зайти в игру, пишет Сбой подключения. Переподключиться? Как решить эту проблему?

Мария 2024-05-06

Не могу войти в игру после обновления

Арки 2024-01-30

Как вернуть свой аккаунт?

Showing 1-7 of 7 reported issues:

Have a Problem with Puzzles & Chaos: Frozen Castle? Report Issue

Common Puzzles & Chaos Problems & Solutions. Troubleshooting Guide

Table of Contents:

Puzzles & Chaos iPhone Issues and Solutions

Puzzles & Chaos iOS app crashes, not working, errors
Puzzles & Chaos iOS app network issues
Puzzles & Chaos on iOS has black/white screen

Puzzles & Chaos Android App Issues and Solutions

Puzzles & Chaos has errors/crashing/not working
Puzzles & Chaos server network connectivity issues
Puzzles & Chaos has black screen

⚠️ Troubleshoot | Fix Now in One Click

Puzzles & Chaos iPhone Issues and Solutions

How to fix Puzzles & Chaos app crashes or not working on Iphone (iOS):

Close and restart the Puzzles & Chaos app on iPhone
Update Puzzles & Chaos app to the Latest Version for iOS
Uninstall and reinstall Puzzles & Chaos iPhone app
Update your iPhone to the latest iOS version

Fix Puzzles & Chaos on iPhone unable to connect to server/internet connection issues::

To resolve Puzzles & Chaos network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Puzzles & Chaos Android App Issues and Solutions

Fix Puzzles & Chaos not working on Android, crashes, errors or is unresponsive:

Force Stop the Puzzles & Chaos App
1. On android, goto Settings » Puzzles & Chaos » click [Force Stop]

Update Puzzles & Chaos to the latest version on PlayStore

Clear Puzzles & Chaos App Cache and Data:
1. On android, goto Settings » Apps » Puzzles & Chaos » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Puzzles & Chaos.

Fix Puzzles & Chaos unable to contact server/ Puzzles & Chaos internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Puzzles & Chaos » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Puzzles & Chaos » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Puzzles & Chaos

Contact Support

Verified email

Contact e-Mail: global.support@37games.com

‼️ Outages Happening Right Now

Apr 25, 2025, 09:48 AM
a user from Stavropol, Russia reported problems with Puzzles & Chaos : Connection
Apr 20, 2025, 04:38 AM
a user from Liverpool, United States reported problems with Puzzles & Chaos : Not working
Mar 25, 2025, 08:25 AM
a user from Cheboksary, Russia reported problems with Puzzles & Chaos : Connection
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