OurFamilyWizard Co-Parent App app not working? crashes or has problems?

OurFamilyWizard Co-Parent App Status
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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
83.3%

Connection
8.3%

Not working
8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of OurFamilyWizard Co-Parent App Problems 🔥

- Payments take a full week to withdraw from one parent's account and deposit to the other

- Can be expensive to purchase more space

- No way to free up space for items attached to messages or expenses

- No way to change the size of files uploaded

📋 10 Reported Issues:

S
Shelby Scott 2024-01-04

Whenever I attempt to login, the app keeps saying the servers can't connect. And I just saw I have a new message from my coparent and I am unable to view it.

K
KFS 2023-09-02

Can't upgrade my 1 yr plan with 5mb of storage to 10 as I have no file space left. I have followed the instructions but there is no option to pay the fee to upgrade from 5 to 10 mb. Please advise.

J
Jessica Judd 2022-08-11

Website and app is not loading messages. It says please wait while you are being redirected but never loads

C
Carmen I Gonzalez 2022-08-11

FW app giving me error message while I try to log onto my phone. However, when I log in via desktop, it loads my account but will not load messages. Nor can I send out a message. What do you think the issue may be?

⚠️ Troubleshoot | Report Issue ⚠️
J
Joan Williams 2022-07-11

Shows I have messages but won’t let me open!

R
Rose M 2022-06-22

I click on the app on my iPhone as I usually do. The app flashes over the screen like it’s trying to load but then it disappears and I see my home page. I try selecting the app again and it’s the same problem it won’t load. I can log in via website. Just not the app.

C
Christina K (again) 2022-06-14

Hello, this is Christina Kane again. My comments keep being deleted and for some reason when I leave a comment on here it keeps putting me in the future; but it's not even june 14th yet. Please help, as of the end of May, my app went from crashing and giving me connection issues randomly to almost constantly. Now, I can’t log on without crashing and can’t access the app. Twice in 2 weeks I had to change my password because the app thought it was a security breach. Please fix this as it’s a huge problem as this is a co parent communication app. Thank you :)

C
Christina Kane 2022-06-14

P.S. my comment wasn’t left june 14, 2022 that day hasn’t arrived yet haha! Please fix the app asap :)

C
Christina Kane 2022-06-14

Every time I log in, the app crashes. This has happened for weeks. I even locked out because the attempts triggered a security breach. Please fix this asap! Being unable to communicate or update anything is a major issue! Please contact me if there is any way I can fix this!

⚠️ Troubleshoot | Report Issue ⚠️
D
Destiny Hadden 2022-06-12

Anytime I try to log in it crashes

Showing 1-10 of 10 reported issues:

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Common OurFamilyWizard Co-Parent App Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. OurFamilyWizard Co-Parent App iPhone Issues and Solutions

  2. OurFamilyWizard Co-Parent App Android App Issues and Solutions


  Contact Support

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E-Mail: info@OurFamilyWizard.com

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Privacy Policy: http://www.ourfamilywizard.com/ofw/index.cfm/privacy-policy/

Developer: OurFamilyWizard, LLC




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