Contact TAP Air Portugal Support

The app is pretty much useless. I want to do things through the App instead of having to call. Price given in Euros even though you put English as a language & United States but no indication of US dollars etc. Sometimes you get lucky & your request comes up only to have it freeze up when making the purchase. Make a request then want to try other dates good luck with that, the only thing I see is no back button & original dates is all that keeps coming up. It has potential but far from complete or working. In these times it’s so important more then ever to be able to find info online directly with the airline you want to travel with instead of having to book through some other App or third party. Very disappointing!

The app is unreliable at the worst times. Could not locate my flight via my bookings and had to manually search for it in order to check in. Check in process is frustrating as nothing happens upon clicking on the “next” buttons. Unable to load boarding pass to get into the airport because the app crashes every time you click on your flight. Often couldn’t log in. Sometimes screen turns blank when trying to navigate through check in. E-Boarding pass says “boarding closing time” instead of “boarding begins at” causing you to think you will miss your flight. The backend of this app needs an overhaul.

Horrible user interface and user experience. It doesn’t appear to save any information, you cannot enter your passport information with entering your frequent flyer program. In my case it didn’t accept Eurobonus. Took a while to figure that out because you only get a general error message: ‘Error’. Not what, where, or why. So you have to test each line, scroll down endlessly to try to save. ‘Error’ try again. Now imagine that the app crashes so you have to delete it reinstall it. Don’t download this app. It will ruin your vacation and marriage. Please remove this high school coding project from the App Store.