TomTom GO Navigation app not working? crashes or has problems?

TomTom GO Navigation Status

Published by on 2022-09-22

Get offline maps, online navigation experience with TomTom GO Navigation.
Weekly-updated downloadable offline maps provide you the best driving experience
with precise live traffic, and speed camera alerts*, both updated in real-time.


I have a problem with TomTom GO Navigation

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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
200.0%

Crashes
75.0%

Screen
25.0%




Reported Issues: 8 Comments

By Nick Durston
Sep 18 2022

I have been using TomTom mobile go navigation for years now,
But recently I had an issue with my subscription so I paid the £14.99 yearly subscription fee, but when the expiry date passed by it didn't extend.
So I uninstall & reinstalled the app again to no avail contacted TomTom about the issue total waste of time, just excuse after excuse, never got my money back, paid for a second subscription for £19.99 ,
So now I have 2 subscriptions on one yearly subscription which is outrageous but I rely on this app for my working day.
And now the issues have started playing up, the clocks out by one hour, it thinks it's on winter time not summer time even though my mobile has the correct time.
Plus if you load a destination it will search for it & about half way through it stops & shuts down, furthermore it used to save all your old recent destinations, doesn't do that anymore,

Contacted TomTom again about this, still the same answers, I am sure they are Robots working there not humans, whatever happened to just calling them, emailing them gets you nowhere!!



By Keith Chorley
Aug 26 2022

Tomtom Go. Using for years. After 1000km recently traveled, app will open, but when asked to navigate to a destination, it crashes. Have reinstalled 3 times, no difference. Same update on my older tablet is ok



By Ann Vervaecke
Aug 22 2022

After several years with no issues, this app has now several issues:
1. Hour is not correct, it is 1 hour behind ('my phone shows the correct hour)

2. The app suddenly crashes and cannot be restarted... (all updates have been done). It keeps on happening so this app is no longer reliable...



By me
Aug 16 2022

TomTom GO freezes in Android Auto, works fine on telephone. Seems to be a very frequent problem. Will TomTom fix it or should we use WAZE, which works fine in AA.



By Paul Darryll vandebroucke
Jul 21 2022

The screen freezes up a lot of the time



By William Johnson
May 19 2022

Hi, feeding in Chirk castle (LL14 5AF) nothing coming up!





By Harpal singh
May 10 2022

TomTom 6200 is not working!
Get the screen showing a cable with computer and TomTom screen but am unable to get any reaction when connected to laptop!!



By Mark Cosh
May 03 2022

The app will not close after use on Android. This is battery draining and I have to force stop.





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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TomTom, developers of TomTom GO Navigation.


100% Contact Match

Developer: TomTom International BV

E-Mail: [email protected]

Website: Visit TomTom GO Navigation Website

56.25% Contact Match

Developer: TomTom International BV

E-Mail: [email protected]

Website: Visit TomTom International BV Website



About this app

Weekly-updated downloadable offline maps provide you the best driving experience with precise live traffic, and speed camera alerts*, both updated in real-time.  Get offline maps, online navigation experience with TomTom GO Navigation.  • Save your mobile data using OFFLINE MAPS, while driving with up-to-date GPS navigation.  You can enable and disable Speed Camera warnings on TomTom GO Navigation.  * The Speed Camera Services must only be used in accordance with laws and regulations of the country where you are driving.  • Steer clear of traffic and blocked roads in REAL-TIME and drive within speed limits, even when you are offline.  • DRIVE TO PHOTOS and CONTACTS! TomTom GO Navigation will take you where you geotagged photos and to the contacts’ addresses stored on your phone.  Proprietary maps, coming from 20+ years of experience, provide you simple TURN-BY-TURN GUIDANCE.  • Enjoy best-in-class navigation experience on your car’s display with APPLE CARPLAY.  • Find ALTERNATIVE ROUTES around traffic congestion, backed by TomTom’s precise distance and time calculations.  • Search destinations, as well as popular attractions and essential POIs ONLINE from the catalog of TomTom.  • Share your ESTIMATED TIME OF ARRIVAL with coworkers, friends, and family via the messaging platform of your choice.  · Additional laws, regulations, and local restrictions may apply.  Install now using the FREE TRIAL offer.  ** Offer limited to one free trial period per user.  It is your responsibility to comply with such laws before activating the services.  • Avoid disturbing ads for a more efficient, PRIVACY-FOCUSED and AD-FREE journey.  • Know exactly what lane is yours with moving lane guidance.  This functionality is specifically prohibited in some jurisdictions.  You use TomTomGONavigation at your own risk. 



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