Are you having issues? Select the issue you are having below and provide feedback to ROAMpay.
Complete guide to troubleshoot ROAMpay app on iOS and Android devices. Solve all ROAMpay app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ROAM Data, developers of ROAMpay.
You must have biometrics set up on your device and a single merchant account per device. • Accept NFC/contactless payments and mobile wallets using compatible readers. • Store and Forward support allows you to accept payments in areas of poor reception or restricted WiFi and process them later. • QuickChip support - allows your customers to remove their EMV-chip cards earlier in the transaction process, shorting customer interaction time with the card reader. • Configure tax, discounts, and tip for both cash and card transactions with custom set values, enabling additional income for front-line merchants and flexibility for your workflows. • Record cash payments for a singular view of all sales and revenue. • Have customers sign right on your phone or tablet. • Swipe magstripe cards or key in card information to process all major cards. • Send customized receipts via email with your logo, message for your customers, and contact information. • Manage a catalog of products with photos, names, and prices. • Issue refunds / voids for previous transactions. Start accepting payments on the go! this app X5 goes beyond enabling mobile payment acceptance, transforming your phone or tablet into a true mobile point of sale device. this app X5 is complete with all the tools you need to manage your business, including a product catalog and customized receipts. Reduce liability and qualify for lower transaction rates when used with any of Ingenico's E2E-encrypted secure mobile card readers. Accept in-store EMV transactions using our newest card readers, the Moby/8500 (PIN-enabled) and the Moby/5500. A demo account is available to view the different features of the application but cannot process transactions. Legacy card readers including the Moby/3000, RP350x, RP457, RP450BT, RP757, and G4x/G5x are also supported. Please contact your merchant service provider or the Worldline help desk at for your credentials or to partner with us. Use biometrics to quickly log in to your merchant account and take payments even faster. This application is free but requires that you have a merchant account. The application currently does not support signing up in-app. To access this functionality, enter ‘demo’ as the username with any text as the password. • NEW! View previous transaction history, totals, and daily summaries. • Enterprise-ready and configurable to support merchants of all sizes. * Contact your service provider to confirm availability.