Guidebook app not working? crashes or has problems?

Guidebook Status

Published by Guidebook Inc on 2023-11-20

Guidebook is your guide to events, conferences, campuses, and more. Download the
app to: [+] Build your personal schedule and to-do lists.

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Common dislikes about Guidebook app

- App constantly scrolls back to the top of the schedule, causing annoyance

- Features may be missing for school-dependent guides

- No hyper-local support for campus location and guidance

- Need additional maps

- Need parent version for college tours

- Need list of potential auxiliary events with potential for colleges to give passes within app

- Food places should have ability to coordinate with colleges to offer reservations and deals within app

Have a Problem with Guidebook? Report Issue

Common Guidebook Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Guidebook app on iOS and Android devices. Solve all Guidebook app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Guidebook iPhone Issues and Solutions

Guidebook iOS app crashes, not working, errors
Guidebook iOS app network issues
Guidebook on iOS has black/white screen

Guidebook Android App Issues and Solutions

Guidebook has errors/crashing/not working
Guidebook server network connectivity issues
Guidebook has black screen

Guidebook iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Guidebook app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Guidebook app crashes or not working on Iphone (iOS):

Close and restart the Guidebook app on iPhone
Update Guidebook app to the Latest Version for iOS
Uninstall and reinstall Guidebook iPhone app
Update your iPhone to the latest iOS version

Fix Guidebook on iPhone unable to connect to server/internet connection issues::

To resolve Guidebook network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Guidebook black/white screen (blank screen) on iPhone:

Follow the Guidebook iOS app troubleshooting guide Here →

Guidebook Android App Issues and Solutions

Fix Guidebook not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Guidebook app issues:

Force Stop the Guidebook App
1. On android, goto "Settings" » click Guidebook app. » click "Force Stop".

Update Guidebook to the latest version on PlayStore

Clear Guidebook App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Guidebook app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Guidebook.

Fix Guidebook unable to contact server/ Guidebook internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Guidebook » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Guidebook » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Guidebook on android.

Solve Guidebook black/white screens issue on Android:

Follow the Guidebook android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guidebook Inc, developers of Guidebook.

100% Contact Match

Developer: Guidebook Inc

E-Mail: [email protected]

Website: Visit Guidebook Website

62.07% Contact Match

Developer: Guidebook Inc

E-Mail: [email protected]

Website: Visit Guidebook Inc Website

About this app

this app is your guide to events, conferences, campuses, and more. +] Easily access speaker, sponsor, exhibitor information, and more. +] Simply search for information within Guidebook . +] Connect and engage with other attendees through private messages. +] Share photos, likes, and comments on the interactive social feed.