Sales Status

Last Updated on 2026-05-14 by salesforce.com

I have a problem with Sales

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Most reported problems

Not working

100.0%

- Lacks necessary features such as different statuses

- Interface and login on iOS is worthless

- Does not support multi-tasking

- Navigating the app is a painful experience

- New update has made the app look completely different from the desktop version of Salesforce

Common Sales Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Sales network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Sales App
1. On android, goto Settings » Sales » click [Force Stop]

Clear Sales App Cache and Data:
1. On android, goto Settings » Apps » Sales » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Sales.

On android, goto Settings » Apps or Manage Apps tab.
Click Sales » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Sales » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sales

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Developer: Salesforce.com, inc.

Apr 16, 2026, 03:13 PM
a Windows user from Frankenberg, Germany reported problems with Sales : Not working
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