Are you having issues? Select the issue you are having below and provide feedback to TruckSmart.
- Half the time at the pump the page won’t load and times out.
- Bugs and crashes.
- App won’t let adding me my fleet card.
- Painfully slow.
- Can barely identify where you are.
- Map feature is worthless.
- Map open showing every TA in the country.
The app keeps telling me they’re experiencing technical issues and it won’t pull up my UltraOne stuff
Won't send receipt keeps saying wrong format but only happened after update will not pull up as a pdf
I can’t not get it to redeem points at cashier. It gives me an error each time.
App saying site not found
pump smart has removed my fleet card and won’t let me put it back in. it says enter card number when i click add fleet card but has no where to type and then bugs out. fix pls
It won’t let me use pumpstart it has taken my fleet card info off and I can’t use it.
I cant register, it s keep saying invalid
I can't log in I put i forget the password ...I try to reset my password by email and I never received de emails
When I go to the app, it tells me there is an error to try again later. I made sure no update was available. I erased the app and then re-downloaded it. I switched my password and logged in and still nothing. I enter my login info and it seems to accept it then it wants me to login again to access my account. I re enter that info and still nothing happens.
I keep receiving the error "make is required" when I'm trying to make parking reservations.
I keep receiving the error "make is required" when I'm trying to make parking reservations.
Sign in and try to do anything and it says have to sign in over and over can't do anything.
I haven"t been able to log into the app for two months now. I never receive the email to reset my password no matter how often I have tried that.Maybe I need my account deleted so I can start over. I would love to be able to use the app again as it is so helpful. I await your response,thanks. Michael Horst
My app will keep asking for sign in after I signed in. I can't use the app for anything.
I have Not been able to Login to the Truck Smart App for about 2.5 months now.... It Logged me out for No Reason back in May and it has not let me log back in since .... Tells me that my E-mail and/or Password are incorrect and I know they are correct.
I cannot reserve a parking spot on the app
Cannot redeem points or get a shower on the smart phone app.
Point redemption do not show any information. Reserve Parking and Shower are not work. Still show the operation could not be complete.
Can't enter my tcheck card says wrong format
Keeps saying site not found after putting in odometer..
Trying to register but doesn't give me an option to hit enter once I'm done so I'm more or less stuck at that screen
I have never been able to get into the app. Tried resetting password and says it can't at this time. Re-download it. Still nothing
Redeem points and reserve shower are not working.
Complete guide to troubleshoot TruckSmart app on iOS and Android devices. Solve all TruckSmart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Travelcenters of America, developers of TruckSmart.
E-Mail: [email protected]
Website: 🌍 Visit TruckSmart Website
Developer: Travelcenters of America
Plus, we offer 24/7/365 roadside repair with our RoadSquad program. • Interactive Map displaying TA, Petro and TA Express sites. • Complete list of amenities at the TA, Petro and TA Express sites, including Showers, Parking, TA Truck Service, Restaurants and more. • Location list by radius from 50 or 100 miles, in addition to highway and state look up. • Pumpsmart feature allows drivers activate the pump from their truck by providing a fuel code to enter instead of all the prompts. • Call Roadsquad to get roadside assistance during unexpected breakdowns. • Calling Roadsquad will pass your current coordinates to our Call Center to pinpoint your location to make Tech dispatch as efficient as possible. • Displays Shower availability in real-time by site location and allows Instant Shower purchases from TruckSmart . • Displays Parking availability in real-time by site location and allows reserved parking purchases from TruckSmart . • Truck Service In-Bay Work Order Requests to shorten downtime between loads. Locate diesel and gasoline fueling services, Point redemption at register, Activate Fuel pumps with PumpSmart feature, full and quick-serve restaurants, heavy truck maintenance services, 24-hour c-stores, WIFI and more. this app gives you have the full service advantage of TA, Petro and TA Express right at your fingertips! Map out your daily route to include TA, Petro and TA Express locations.