CharmPass Status
Published by Maryland Transit Administration The CharmPass app lets you purchase and use fares instantly on your
phone—anywhere, anytime. Just download the free app, register your
debit/credit card or PayPal account in our secure system, and you're ready to go.
Are you having issues? Select the issue you are having below and provide feedback to CharmPass.
problems reported in the last 24 hours
Reported Issues: 2 Comments
By Jeffrey Diehl 6 months ago
I am having problems with charm pass app as it will no longer let me buy a 31 day reduced fare mobility pass. Don't know why this has happened been buying my passes for years now,
By Agnes 1 year ago
I recently had to reset my iPhone and cannot access my charmpass app through Apple store. How can I show proof that I’ve purchased my weekly fare?
Common dislikes about CharmPass app
- Different from activating the tickets
- Expiration date on tickets
- App won't stay open to show ticket
- Touch ID no longer works
- Instructions for activating tickets are not clear
- Tickets are good for only a few minutes after activation
- Does not support Wallet
- App tries to check an online server before it will open and will frequently hang
Have a Problem with CharmPass? Report Issue
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Common CharmPass Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot CharmPass app on iOS and Android devices. Solve all CharmPass app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maryland Transit Administration, developers of CharmPass.
100% Contact Match
Developer: MTA IT
E-Mail: [email protected]
Website: Visit CharmPass Website
Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go. • Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares instantly using a debit/credit card or your PayPal account. • Pay a single fare or multiple fares for a group of riders. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling CharmPass can permanently erase your tickets! • Purchase your ticket anytime and activate your fare as you’re boarding. • Show your ticket to the operator of the vehicle. • Watch your battery level! A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! • Don't uninstall the this app app or erase your phone while you have active tickets on it. A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can activate your pre-purchased tickets offline. The this app app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
