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⚠️ Most reported problems ⚠️

Not working
47.6%

Connection
38.1%

Login
9.5%

Something else
4.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Call a Bike Problems 😠👌🔥

- The limited number of Call-A-Bike stations throughout Berlin is inconvenient for some users.

- The stations are often empty or completely full, making it difficult to pick up or drop off a bike.

- Some users have experienced issues with renting bikes, including receiving error messages and difficulty registering online.

- The registration process can be frustrating and confusing for some users, particularly those with overseas mobile numbers.

  1 Reported Issues: 😵🆘🛟🚨📢

Mazaye
2022-08-29

I left my bike in oase and now I can't take it back. The app tells me that "something went wrong". I tried to restart my phone, I tired to reinstall the app, nothing has worked.

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Common Call a Bike Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Bahn Connect GmbH, developers of Call a Bike.




About this app

Whether on the way to work, in the evening or during a city trip, with Call a Bike you can rent a bike cheaply at anytime and anywhere in Germany. A total of 13. 000 bicycles are available in over 80 cities - including the StadtRÄDER from Hamburg & Lüneburg.  In CallaBike , all bikes are displayed on an interactive map and can be rented on site via QR code or by entering the bike number.  Other options within CallaBike : redeem voucher codes, report damage and manage your customer account.  To return the bike, simply drive to a station and press the lock lever down.  With Call a Bike you are always spontaneously and flexibly mobile.  Do you want to spontaneously park your bike outside our stations? No problem!  Register directly via CallaBike and you can hop on and start cycling.  Your paused bike is marked red on the map.  Simply activate it in CallaBike .  Do you like CallaBike or have feedback for us?  You can see the details of your journey and the costs at any time in your bookings.  Then push the red lever on the lock down.  A service fee applies in the grey areas of the map.  Now you can pause a ride at any time!  With only 1 Euro Flex-Fee you are flexible.  So, what are you waiting for?