Are you having issues? Select the issue you are having below and provide feedback to Citi Bike.
- Gear system not great
- Bike wouldn't lock in station
- Canned response to customer support
- No details on operation team
The Citibike App on iphone covers map with Bike Angel info plug. I only get about an inch of map, which makes it very difficult to see. It won't let me use the pull down horizontal bar to minimize the unneeded Bike Angel info.
Hi I put my bike back on time. I’m trying to a get a new bike at new dock. And it says that I have the other bike out. Please I need help I’m far from home. I’m calling but no answer. Also I don’t want to get over charged. This also happen to my friend. He just left and took the bus. My name Is isabel cuellar my card last digits are 5349-citibank debit card. Please help me. We wasted our day because now I have to go to work.. Trying to fix this issue
I initially installed Citi Bike app and setup an account. Then I uninstalled it and am unable to reinstall it. It just reads try again.
App not working. No connection
For the past 4 days my app remains frozen for 6 minutes after docking a bike. I cannot rate a ride, find another dock, unlock another bike - I cannot do anything. This is especially despairing when I unlock a bike that is in need of repair and is returned immediately… and I’m stuck when I need to pick my daughter up from school. Quitting the app does not help, nor does restarting my phone. Not good.
Complete guide to troubleshoot Citi Bike app on iOS and Android devices. Solve all Citi Bike app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Motivate, developers of Citi Bike.
E-Mail: [email protected]
Website: 🌍 Visit Citi Bike Website
Privacy Policy: https://www.lyft.com/privacy
Developer: Lyft, Inc.
60% Contact Match
Developer: Cycloshare
E-Mail: [email protected]
Website: 🌍 Visit Citi Bike Miami Website
69.23% Contact Match
Developer: AltairApps
E-Mail: [email protected]
Website: 🌍 Visit NYC Citi Bike Website
Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from CitiBike and get going. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The official app for Citi Bike, NYC’s bike share system. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, light rail trains, & buses.