Citi Bike Status
Published by Motivate on 2023-12-18 The official app for Citi Bike, NYC’s bike share system.
Citi Bike consists
of a fleet of specially designed, sturdy and durable bikes that are locked into
a network of docking stations throughout the city.
Are you having issues? Select the issue you are having below and provide feedback to Citi Bike.
problems reported in the last 24 hours
Reported Issues: 5 Comments
By Ellen 11 months ago
The Citibike App on iphone covers map with Bike Angel info plug. I only get about an inch of map, which makes it very difficult to see. It won't let me use the pull down horizontal bar to minimize the unneeded Bike Angel info.
By Isabel cuellar 1 year ago
Hi I put my bike back on time. I’m trying to a get a new bike at new dock. And it says that I have the other bike out. Please I need help I’m far from home. I’m calling but no answer. Also I don’t want to get over charged. This also happen to my friend. He just left and took the bus. My name Is isabel cuellar my card last digits are 5349-citibank debit card. Please help me. We wasted our day because now I have to go to work.. Trying to fix this issue
By Nancy 1 year ago
I initially installed Citi Bike app and setup an account. Then I uninstalled it and am unable to reinstall it. It just reads try again.
By Madinah Bilal 1 year ago
App not working. No connection
By Dan Chatman 2 years ago
For the past 4 days my app remains frozen for 6 minutes after docking a bike. I cannot rate a ride, find another dock, unlock another bike - I cannot do anything. This is especially despairing when I unlock a bike that is in need of repair and is returned immediately… and I’m stuck when I need to pick my daughter up from school. Quitting the app does not help, nor does restarting my phone. Not good.
Common dislikes about Citi Bike app
- Gear system not great
- Bike wouldn't lock in station
- Canned response to customer support
- No details on operation team
Have a Problem with Citi Bike? Report Issue
Leave a comment:
Common Citi Bike Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Citi Bike app on iOS and Android devices. Solve all Citi Bike app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Motivate, developers of Citi Bike.
100% Contact Match
Developer: Lyft, Inc.
E-Mail: [email protected]
Website: Visit Citi Bike Website
75% Contact Match
Developer: Cycloshare
E-Mail: [email protected]
Website: Visit Cycloshare Website
Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from CitiBike and get going. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The official app for Citi Bike, NYC’s bike share system. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, light rail trains, & buses.
