Are you having issues? Select the issue you are having below and provide feedback to Pony.
- Scooter did not work despite being fully charged.
- App incorrectly indicated that user was not in a parking zone and threatened to charge €25.
- Confusing map with no clear indication of parking zones.
- App requires a minimum payment of €5, which may not be suitable for users who only need to use the service once.
Complete guide to troubleshoot Pony app on iOS and Android devices. Solve all Pony app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pony Bikes, developers of Pony.
Any user can acquire a this app vehicle, profit from its rides and support the growth of shared-mobility in your city. Download Pony to ride a this app (bike & e-scooter) or to adopt one. this app is a decentralised micro-mobility platform. To unchain the city and give you free rein: whoever you are and wherever you’re going. Life’s too short... and you were made to move. A movement powered by this app and this app Angels. Which is why the moment has come for a movement.