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⚠️ Most reported problems ⚠️

Connection
33.3%

Not working
33.3%

Something else
33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Capital Bikeshare Problems 😠👌🔥

- Complicated subscription level selection process

- Keypads on some docks are consistently broken

- App does not allow for better tracking of ride history

- Inaccurate information on bike and dock availability in the app

- App does not provide audio directions for navigation

- Construction and roadwork detours can be problematic for bike riders.

  1 Reported Issues: 😵🆘🛟🚨📢

Jochen Boenecke
2022-05-30

All of a sudden the language in the App is french??? How do I turn it back to English?

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Common Capital Bikeshare Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Motivate, developers of Capital Bikeshare.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Capital Bikeshare Website

Privacy Policy: https://www.lyft.com/privacy

Developer: Lyft, Inc.


50% Contact Match

Developer: Capital One Services, LLC

E-Mail: [email protected]

Website: 🌍 Visit Capital One Website



About this app

Capital Bikeshare (CaBi) has thousands of bikes at hundreds of stations across Washington DC, Arlington, Alexandria, Tysons, Reston, Silver Spring, Takoma Park, Bethesda and Chevy Chase.  Capital Bikeshare is DC, Virginia, and Maryland’s bike share system, and the first large scale bikeshare in the nation.  CaBi consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city.  The bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips.  You can also view all station locations, see available bikes and docks, and get walking directions to them to start your ride.  People use bike share to commute to work, meet friends for dinner, or simply cruise around and see new sights.  The CaBi App lets you purchase rides, unlock a bike, and ride right away.  After signing up, all trips under 30 minutes are free.  Best of all, it’s available 24/7.  The Capital Bikeshare app also shows upcoming public transit departures, including WMATA Metrorail, Metrobus, and shuttle lines, DC Circulator buses, Fairfax Connector buses, Montgomery RideOn buses, Alexandria DASH buses, Prince George’s County TheBus buses, Arlington Regional Transit buses, VRE trains, and the Silver Line Express.