Capital Bikeshare app not working? crashes or has problems?

Capital Bikeshare Status

Published by Motivate on 2024-01-02

Capital Bikeshare is DC, Virginia, and Maryland’s bike share system, and the
first large scale bikeshare in the nation. Capital Bikeshare (CaBi) has
thousands of bikes at hundreds of stations across Washington DC, Arlington,
Alexandria, Tysons, Reston, Silver Spring, Takoma Park, Bethesda and Chevy Chase.

I have a problem with Capital Bikeshare

Are you having issues? Select the issue you are having below and provide feedback to Capital Bikeshare.

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App has problems

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Reported Issues: 1 Comments

By Jochen Boenecke 1 year ago

All of a sudden the language in the App is french??? How do I turn it back to English?

Common dislikes about Capital Bikeshare app

- Complicated subscription level selection process

- Keypads on some docks are consistently broken

- App does not allow for better tracking of ride history

- Inaccurate information on bike and dock availability in the app

- App does not provide audio directions for navigation

- Construction and roadwork detours can be problematic for bike riders.

Have a Problem with Capital Bikeshare? Report Issue

Common Capital Bikeshare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capital Bikeshare app on iOS and Android devices. Solve all Capital Bikeshare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capital Bikeshare iPhone Issues and Solutions

Capital Bikeshare iOS app crashes, not working, errors
Capital Bikeshare iOS app network issues
Capital Bikeshare on iOS has black/white screen

Capital Bikeshare Android App Issues and Solutions

Capital Bikeshare has errors/crashing/not working
Capital Bikeshare server network connectivity issues
Capital Bikeshare has black screen

Capital Bikeshare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capital Bikeshare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capital Bikeshare app crashes or not working on Iphone (iOS):

Close and restart the Capital Bikeshare app on iPhone
Update Capital Bikeshare app to the Latest Version for iOS
Uninstall and reinstall Capital Bikeshare iPhone app
Update your iPhone to the latest iOS version

Fix Capital Bikeshare on iPhone unable to connect to server/internet connection issues::

To resolve Capital Bikeshare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capital Bikeshare black/white screen (blank screen) on iPhone:

Follow the Capital Bikeshare iOS app troubleshooting guide Here →

Capital Bikeshare Android App Issues and Solutions

Fix Capital Bikeshare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capital Bikeshare app issues:

Force Stop the Capital Bikeshare App
1. On android, goto "Settings" » click Capital Bikeshare app. » click "Force Stop".

Update Capital Bikeshare to the latest version on PlayStore

Clear Capital Bikeshare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capital Bikeshare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capital Bikeshare.

Fix Capital Bikeshare unable to contact server/ Capital Bikeshare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capital Bikeshare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capital Bikeshare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital Bikeshare on android.

Solve Capital Bikeshare black/white screens issue on Android:

Follow the Capital Bikeshare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Motivate, developers of Capital Bikeshare.

100% Contact Match

Developer: Lyft, Inc.

E-Mail: [email protected]

Website: Visit Capital Bikeshare Website

70.27% Contact Match

Developer: AltairApps

E-Mail: [email protected]

Website: Visit AltairApps Website

About this app

Capital Bikeshare (CaBi) has thousands of bikes at hundreds of stations across Washington DC, Arlington, Alexandria, Tysons, Reston, Silver Spring, Takoma Park, Bethesda and Chevy Chase. Capital Bikeshare is DC, Virginia, and Maryland’s bike share system, and the first large scale bikeshare in the nation. CaBi consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. The bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. You can also view all station locations, see available bikes and docks, and get walking directions to them to start your ride. People use bike share to commute to work, meet friends for dinner, or simply cruise around and see new sights. The CaBi App lets you purchase rides, unlock a bike, and ride right away. After signing up, all trips under 30 minutes are free. Best of all, it’s available 24/7. The Capital Bikeshare app also shows upcoming public transit departures, including WMATA Metrorail, Metrobus, and shuttle lines, DC Circulator buses, Fairfax Connector buses, Montgomery RideOn buses, Alexandria DASH buses, Prince George’s County TheBus buses, Arlington Regional Transit buses, VRE trains, and the Silver Line Express.