Capital Bikeshare Status

Last Updated on 2025-02-18 by Motivate

I have a problem with Capital Bikeshare

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⚠️ Most reported problems ⚠️

Connection

33.3%

Not working

33.3%

Something else

33.3%

24 hour clock ⏰

- Complicated subscription level selection process

- Keypads on some docks are consistently broken

- App does not allow for better tracking of ride history

- Inaccurate information on bike and dock availability in the app

- App does not provide audio directions for navigation

- Construction and roadwork detours can be problematic for bike riders.

Jochen Boenecke 2022-05-30

All of a sudden the language in the App is french??? How do I turn it back to English?

Showing 1-1 of 1 reported issues:

Common Capital Bikeshare Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Capital Bikeshare network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Capital Bikeshare App
1. On android, goto Settings » Capital Bikeshare » click [Force Stop]

Clear Capital Bikeshare App Cache and Data:
1. On android, goto Settings » Apps » Capital Bikeshare » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Capital Bikeshare.

On android, goto Settings » Apps or Manage Apps tab.
Click Capital Bikeshare » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Capital Bikeshare » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital Bikeshare