Call a Bike Reviews

Call a Bike Reviews

Published by on 2025-02-06

🏷️ About: With Call a Bike you are always spontaneously and flexibly mobile. Whether on the way to work, in the evening or during a city trip, with Call a Bike you can rent a bike cheaply at anytime and anywhere in Germany.


       


Overall Customer Experience 😎


😎 Positive experience
43.2%

🫥 Neutral
33.7%

🤬 Negative experience
23.2%

~ from Justuseapp.com NLP analysis of 36 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app works well and does what it's supposed to.

- The system of picking up and dropping off a bike on any street corner within the S-Bahn ring was fantastic.



Read 17 Customer Service Reviews 😠💢

3.0 out of 5
Cannot use foreign numbers

Wasted 15 min. Registration way too long.

TOTAL FAIL!!!

Considering how well Germany works, CallaBike and company are absolute disgrace. You can't fully register online, if you have an overseas mobile they tell you to phone in, when you phone and they tell you to go online, I've never encountered something so miserably "designed" in Germany.

Useless

CallaBike is useless. I successfully signed up and put money in my account only do receive the error "Renting not possible. Please try another bike in a few minutes.". Well I have done that and it still doesn't work. This is a waste of time.

Very bad

Thanks Call a Bike for 3 euro I spent to use a bike and never used.

Thanks for amazing system of calling a phone to complete the registration. Sorry I didn’t have phone calls at my tariff.

Thanks for not answering my ticket for a week.

Thanks for never told me you’d delete my account in a week. Just a few hours after I changed my tariff to the one with calls.

I wish all of you guys who created this wonderful system no happiness and joy.

Terrible app and Service

Bikes don’t unlock a locks are stuck, but your rental still runs and you get charged. Use a different company, this one just doesn’t work.

Crap

Registration is totally broken and way overdone, should be way way simpler

Where is ENGLISH version?

I get the base app would be in German but if it is offered on the U.S. App Store, why would it not be offered in English?
Probably the second most used language in Germany and likely the largest group of tourists would understand English.

Terribly painful to set up

The set up is a nightmare. You are required to call a hotline, which doesn’t pickup and so money and time is wasted.

Do not register with this app!!

"Renting not possible, please try another bike in a few minutes." This is the message I get every time I try to rent any bike. After an endless registration and having pay for a "Tariff" I cannot use the bikes. The other app from Ford, is not available on the USA app store.

German language only

Sadly it doesn't have English or any other language for tourists visiting and wanting to use a bike

Idee gut - Umsetzung von der DB sollte besser sein

App stürzt häufig ab. Es werden in München Fahrräder von bmw angezeigt, die nicht ausgeliehen werden können. Auf der App ist kein Hinweis, dass es sich um BMW Räder hält. Standorte oft falsch.

Decent app… unusable new system

CallaBike is fine, works well, and does what it's supposed to.

The system of picking up and dropping off a bike on any street corner within the S-Bahn ring was fantastic — I used it all the time. Then a few years ago, they changed it to where you are only allowed to take and leave the bikes at one of the limited number of Call-A-Bike stations throughout Berlin. None of the stations are convenient to where I live or where I'm going, and they are often empty (meaning no pick up) or completely full (meaning ride to another station to drop off). I've stopped using the system after the change.

Insert Ignorant American Comment Here

Not so much English in here. The process is fairly straightforward, but, if anything goes pear-shaped you might be out of luck at the rental spot, while the meter is running.

Please english version

I get around fine for basic spotting of bikes and renting. But when reporting an issue it would be really helpful to have it in English.

Awesome

Call a bike is awesome and CallaBike just makes it better... ;-)

Best thing ever

I don't see why not everybody in Germany uses this.

Foreigner unfriendly

I signed up for Call a Bike this morning and just downloaded CallaBike. I could do the registration in English and got an email confirming my registration in English, but then the website is only in German and - even though it says CallaBike comes in English and Deutsch - I cannot find any way to switch between languages. I would not mind if it was consistently only in Germany - at least I would know that it was not intended for people who do not speak the language - but having English functionality for some parts but not others is more annoying.



Is Call a Bike Safe? 🙏

Yes. Call a Bike is very safe to use. This is based on our NLP (Natural language processing) analysis of over 36 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for Call a Bike Is 65.1/100.

Safety Analysis

48.4% of users say app is Risky 🚨
48.4%

48.4% of users say app is Safe 👍
48.4%

3.2% of users have Some Concerns ⚠️
3.2%


Is Call a Bike Legit? 💯

Yes. Call a Bike is a totally legit app. This conclusion was arrived at by running over 36 Call a Bike User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Call a Bike Is 100/100..

🔏 Privacy & Data Safety

Call a Bike collected the following data from you:

  • Data Not Linked to You:
    • Diagnostics

Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $8.11
Yearly Subscription $3.00


How was your experience with Call a Bike? Post a Review




Features

Whether on the way to work, in the evening or during a city trip, with Call a Bike you can rent a bike cheaply at anytime and anywhere in Germany.

Do you want to spontaneously park your bike outside our stations? No problem! With only 1 Euro Flex-Fee you are flexible.

In the app, all bikes are displayed on an interactive map and can be rented on site via QR code or by entering the bike number.

To return the bike, simply drive to a station and press the lock lever down.

With Call a Bike you are always spontaneously and flexibly mobile.

  Contact Support
Developer:
Deutsche Bahn Connect GmbH


Website: