fraenk Status

Last Updated on 2023-02-15 by congstar GmbH

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⚠️ Most reported problems ⚠️

Crashes

30.0%

Not working

30.0%

Connection

10.0%

24 hour clock ⏰

- Activation not taking place due to needing a German residence

Common fraenk Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve fraenk network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the fraenk App
1. On android, goto Settings » fraenk » click [Force Stop]

Clear fraenk App Cache and Data:
1. On android, goto Settings » Apps » fraenk » Storage » click [Clear Data] option. This clears both data and cache.
2. restart fraenk.

On android, goto Settings » Apps or Manage Apps tab.
Click fraenk » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto fraenk » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch fraenk

E-Mail: magenta-app@telekom.de

Website: 🌍 Visit MeinMagenta Website

Privacy Policy: https://www.telekom.de/datenschutzhinweise/view/173.html

Developer: Telekom Deutschland GmbH

Mar 25, 2025, 05:09 AM
a user from Mörfelden-Walldorf, Germany reported problems with fraenk : Not working
Feb 20, 2025, 09:05 AM
a user from Löhne, Germany reported problems with fraenk : Crashes
Feb 10, 2025, 04:47 PM
a user from Wertheim am Main, Germany reported problems with fraenk : Connection
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