Amtrak app not working? crashes or has problems?

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22 User reports:
App has problems
 User reports 22

⚠️ Most reported problems ⚠️
Something else
42.1%

Not working
26.3%

Connection
10.5%

Login
10.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Amtrak Problems 🔥

- System errors when making changes

- No connection to Amtrak Rewards

- Online purchasing system doesn't update often

- Mold in the last cart

📋 16 Reported Issues:

R
Rob 2025-04-05

amtrak screen goes dark

M
ME Bannon 2024-06-15

As soon as I open the app I get the message an error has occurred, my trips do not update nor my points, yet when I login to amtraks web site my latest trip is there and points cannot use the app have reinstalled the app as well as clearing the cache

E
Eamon Kenny 2024-05-06

I am attempting to buy tickets using the app. I've selected the journey, I've input the Traveller information but when I click Payment button nothing happens. I had originally attempted to book the same trip online and had a similar issue. I live in Ireland and am trying to book the trip from outside the USA so am unable to contact the phone helpline. Any guidance that you can give would be much appreciated. Thanks in advance

T
Tom Rawson 2023-11-11

Amtrak app on iPhone is just blank page. Help! I can’t access my tickets

⚠️ Troubleshoot | Report Issue ⚠️
B
Blake Wilson 2023-07-25

when using the app, i can add a trip to the cart and confirm the trip summary, but when i reach the traveler information page it wont let me advance. I have the option to click the "continue" button but nothing happens when I click it. This issue has been ongoing for the past 6 weeks and occurs across multiple phones.

B
Bruce Weiner 2023-07-04

Until recently the Amtrak app worked and my tickets were available on the app. Now, when I open the app it gives me an alert that an error has occurred and the ticket is not being shown.

K
Karen Erlanger 2023-05-12

I do not receive any emails from you for me to verify my account. Trying to book a ticket. I joined under a 2nd email kerlanger12@redacted. I did not get an email to veryify on that email. Your app is not working. My cell 314-971-0508. Sad Karen Erlanger

B
Bill Sterup 2023-02-14

We made our reservation in July 2022. However, we have not been able to display our reservation online or in the app. It tells us it can't be found. How do we get this fixed?

W
William Ferguson 2023-02-12

Cannot load AMTRAK app on my Android phone. Please contact me to fix.

⚠️ Troubleshoot | Report Issue ⚠️
D
Dave 2022-12-24

Won’t leave notifications page despite deleting them, suddenly couldn’t get barcode for trip on train, had to go through emails to find boarding pass last second

T
THOMAS LEVILION 2022-12-06

impossible to unsubscribe, I keep getting commercial e-mails despite my request 2 weeks ago to the customer service to have my account deleted

I
Ian Herbertson 2022-08-15

When attempting to purchase tickets,after completing the second traveller details and pressing the green payment button the colour changes to light green but nothing happens. The page just freezes and you have to cancel the transaction. I am using the app on an android mobile phone. Advice to rectify the problem would be appreciated as I have numerous tickets to purchase. Kind Regards Ian Herbertson

C
Christina Mills 2022-07-27

My reservation, made by phone yesterday, is not showing up in the app. Is this just an expected delay do do I need to b do somethimg else to get my boarding passes in the app. Thanks

G
Gloria Jenkins 2022-06-13

i cannot search and book a trip the app won't let me.

⚠️ Troubleshoot | Report Issue ⚠️
I
Ingrid Richburg 2022-04-20

My first Amtrak trip using the Amtrak App. The app states "!Service has been canceled" in red. However, I can still see my trip information on my computer. Can the app be corrected? I need to use it when I travel.

C
Chris Burns 2022-03-30

getting network connection issue when I try to find tcket on iphone app

Showing 1-16 of 16 reported issues:

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Common Amtrak Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Amtrak iPhone Issues and Solutions

  2. Amtrak Android App Issues and Solutions


  Contact Support

Verified email ✔✔

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Developer: Amtrak




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