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⚠️ Most reported problems ⚠️

Not working
27.0%

Connection
19.1%

Something else
19.1%

Crashes
16.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Yoosee Problems 😠👌🔥

- Failed to support “port forward” operation

- Poor customer service

- Suspected of stealing passwords and sensitive information

  17 Reported Issues: 😵🆘🛟🚨📢

Do
2024-10-14

Since latest update lock doesn’t work anymore.

Danny
2023-10-18

I cannot connect my IP camera to Wifi.. I did reset the camera and reconnect through LAN, I can view the camera ID but when I key in its password: 123 it says Incorrect password.. I need your support on how to solve this issues..

Don Edward
2023-10-07

Cannot connect easily, it always say configuration failed.

Elizabeth Adell Homfray
2023-07-17

I have bought several of your cameras but i can not connect ANY of them to my phone. I can not get past scanning the QR code. It will not show the wifi that is says will be available. please help me

Martha Rodríguez
2023-05-07

the application is always failing the configuration, I´m so desperate, please let me know if I can use my cam with another app

Ioana
2023-05-06

Jag får inga aviseringar i mejl med bilder som jag fick för och bara vibrerar i tel det larmar inte

Mariana
2023-04-01

Numai funcționează camera de supraveghere stă aprinsă mereu pe alb și nici resetată nu merge, nu primește nici o comandă!ce pot face în cazul ăsta că nici id nu-l primește că sa o adaug în aplicație?Mulțumesc

Melyssa Fernandes
2023-02-20

There is no option to select "continuous watch". The camera keeps pausing after a few minutes and the app tells you to "rest your eyes". I then have to constantly log in and out throughout the day.

Daniel
2023-02-09

I'm not receiving notifications anymore

Marlon
2023-01-08

Não consigo vínculo com app

Yuvaraj
2022-12-31

i am from chennai i installed wifi camera after few days device is getting reconnect, when i use wifi camera & it was not connected from other places also kindly get the support customer need the soluction. currently using yoosee mobile app or suggest any other updated app my contact number 9841284967

Muhamad Hidir Hamzah
2022-09-20

I have problems with reset the camera..

Christina Cuniberti
2022-08-25

Please I want to view recordings of events but it says "no recording" There is a memory card in the camera, but I can not view the contents. Everytime the memory card is 99 percent full I format is although there is no content. Please help me?

James Paladar
2022-08-11

camera comfigure error. always configure failed

James Paladar
2022-08-11

camera comfigure error. always configure failed

Jobed Rivera
2022-07-09

Error verification code for Puerto Rico.

Denis
2022-03-21

My camera is 1080 wp yoosee, i conect the lan to my modem and downloaded CMS to view and it does not connect and cannot view anything it just shows lock padlock on screen, add device to number and password but the CMS does not view any image very fustrating camera and viewing system, the camera is good the the yoosee CMS connection is very very bad

Showing 1-17 of 17

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Common Yoosee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yoosee app on iOS and Android devices. Solve all Yoosee app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Yoosee iPhone Issues and Solutions

  2. Yoosee Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShengJie Jin, developers of Yoosee.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Yoosee Website

Privacy Policy: https://upg1.cloudlinks.cn/upg/common/clauses/privacy/?language=zh&version=00/46

Developer: Gwell


50% Contact Match

Developer: JFTECH CO., LTD.

E-Mail: [email protected]

Website: 🌍 Visit iCSee Website



About this app

Safe, stable this app APP which has continuous innovation provides one-stop functional support and services for your smart home products, protecting your home anytime, anywhere.