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Are you having issues? Select the issue you are having below and provide feedback to Yoosee.
By Danny 6 months ago
I cannot connect my IP camera to Wifi.. I did reset the camera and reconnect through LAN, I can view the camera ID but when I key in its password: 123 it says Incorrect password.. I need your support on how to solve this issues..
By Don Edward 7 months ago
Cannot connect easily, it always say configuration failed.
By elizabeth adell homfray 9 months ago
I have bought several of your cameras but i can not connect ANY of them to my phone. I can not get past scanning the QR code. It will not show the wifi that is says will be available. please help me
By Martha Rodríguez 1 year ago
the application is always failing the configuration, I´m so desperate, please let me know if I can use my cam with another app
By Ioana 1 year ago
Jag får inga aviseringar i mejl med bilder som jag fick för och bara vibrerar i tel det larmar inte
By Mariana 1 year ago
Numai funcționează camera de supraveghere stă aprinsă mereu pe alb și nici resetată nu merge, nu primește nici o comandă!ce pot face în cazul ăsta că nici id nu-l primește că sa o adaug în aplicație?Mulțumesc
By Melyssa Fernandes 1 year ago
There is no option to select "continuous watch". The camera keeps pausing after a few minutes and the app tells you to "rest your eyes". I then have to constantly log in and out throughout the day.
By Daniel 1 year ago
I'm not receiving notifications anymore
By Marlon 1 year ago
Não consigo vínculo com app
By yuvaraj 1 year ago
i am from chennai i installed wifi camera after few days device is getting reconnect, when i use wifi camera & it was not connected from other places also kindly get the support customer need the soluction. currently using yoosee mobile app or suggest any other updated app my contact number 9841284967
By Muhamad hidir Hamzah 1 year ago
I have problems with reset the camera..
By Christina Cuniberti 1 year ago
Please I want to view recordings of events but it says "no recording" There is a memory card in the camera, but I can not view the contents. Everytime the memory card is 99 percent full I format is although there is no content. Please help me?
By james paladar 1 year ago
camera comfigure error. always configure failed
By james paladar 1 year ago
camera comfigure error. always configure failed
By Jobed Rivera 1 year ago
Error verification code for Puerto Rico.
By denis 2 years ago
My camera is 1080 wp yoosee, i conect the lan to my modem and downloaded CMS to view and it does not connect and cannot view anything it just shows lock padlock on screen, add device to number and password but the CMS does not view any image very fustrating camera and viewing system, the camera is good the the yoosee CMS connection is very very bad
- Failed to support “port forward” operation
- Poor customer service
- Suspected of stealing passwords and sensitive information
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Complete guide to troubleshoot Yoosee app on iOS and Android devices. Solve all Yoosee app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShengJie Jin, developers of Yoosee.
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